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    1. O'Reilly Auto Parts

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    Fort Mill, SC

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    O'Reilly Auto Parts

    3.0 (6 reviews)
    Open 7:30 am - 9:00 pm
    Updated 1 month ago

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    T. L.

    One of the guys had the worst attitude I have ever encountered in a auto parts store. He told me everything he couldn't do and nothing he could do. NEVER AGAIN!!!

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    Batteries Plus

    Batteries Plus

    4.4
    (14 reviews)

    Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

    I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

    Interstate All Battery Center of Charlotte, NC

    Interstate All Battery Center of Charlotte, NC

    3.9
    (7 reviews)

    I have ALWAYS had a good experience here…read more When my car window wasn't rolling down, Jason spent almost a full hour (in the hot sun) checking my fuses to see if he could help. It ended up being a wiring issue in the door. Also, when my dad's phone battery stopped holding a charge, Jason quickly ordered it in and had everything ready the next day! He did the same for a family friend as well!

    DO NOT SHOP HERE…read more Here is why I give this company a 1 star: I bought a top of the line Interstate AGM battery for 2008 Chevy Avalanche AT $279. Drove away and went shopping around 2pm. At 3pm returned and the truck wouldn't start. Called AAA to get a jump, they tested battery and said it was "defective" - not low, "defective". I thought they just wanted to sell me a battery. Drove away and ran truck for 1 hour, turned off, 15 minutes later...dead. No click, no lights, no nothing!!! Called AAA again, got 2nd jump. Different AAA service person tested battery, said battery was "defective". I called Interstate store and they said it couldn't be the battery, it was the alternator or a short. AAA guy completely disagreed. It's now around 4:30pm, wife is really getting pissed. Drove to another store, let engine run while shopping, came back around 5:15pm, guess what...dead again. Now, since young sales person at Interstate store was adamant about it not being the battery and, hard for me to imagine a brand new Interstate battery would be defective (I assumed they would have been tested at factory), I called a mobile mechanic who charged me $60 to come and check it out, $60 1 hour labor, and $150 for a new AutoZone alternator. I thought this would take care of the problem. Went to the last store to shop and once again, dead. I called AAA for the 3rd time to jump me over the last 5 hours. They tested the battery as well and said it was "defective"...3 different techs, same conclusion. I drove hope and by now it was 10:30pm. In the morning, I called AAA the 4th time to have the truck towed to the nearest Chevy dealership. They started diagnosing the problem and told me they couldn't complete the tests because the battery was....drum roll...."defective". I called the Interstate store to see if they could drive over a new battery as it was clear they sold me a bad battery. They said they could not. I later got a call from an owner who said she would drive over to pick up the original battery, but they'd have to run tests (I've seen that trick before) but, they couldn't bring me a new battery unless I paid for it and then hoped I got my money back after they tested it. At this time, I had no choice but to have the dealership put in a new Delco battery in order to finish testing and get my truck back on the road. They put the new battery in and tested. There was only a 1.2 amp draw coming from my trailer brake controller. They disconnected it and there was only a 35 mil amp draw...virtually nothing. So, I ended up buying an alternator I didn't need, a battery brand and type I didn't want and a total of 12 hours of total time diverted from work over this company's selling me a defective product. Additionally, the traffic and turn into the parking area for this shop is dangerous and not worth the risk to shop there. If I hadn't been in a big, lifted 4x4 truck, I would surely have been hit by reckless drivers. The corporate franchise office contacted me to find out what happened, yet they made no offer to compensate me for the time and expense I paid for their screw up. If you shop at this store, you are a fool. If you buy a franchise from this company you are an even bigger fool.

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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