I worked with Drew on a Lamborghini inspection. Best customer service I don't know how many cars I buy. Thousands, and this was the best service I had on an inspection. Answered all my questions went through everything. Thank you drew and only 350! Ridiculous service, and cost for an inspection! I am a Gm of an exotic car dealership. Great service! Fair cost! Please use them! Auto boom North Scottsdale Thanks you! read more

STAY AWAY FROM THIS PLACE! GMP charges for repairs that are not completed, and extra labor hours by letting your vehicle sit for hours to justify extra labor costs. Zero integrity! DO NOT RECOMMEND. read more

Best place I've ever worked with when it comes to cars. My service advisor has been Drew from day one and I can't recommend him enough. Every dumb question and little detail I've inquired about, he's always taken serious and given me great feedback and advice on how to move forward with my build. If you're looking for white-glove service for you and your vehicle in the Charlotte area, this is your place! read more

Even though they specialize in German Auto, I had GMP style my '22 IS350 due to their reputation in the Charlotte area. I am thrilled with the quality of their work, the communication with Phil (my service advisor) and overall professionalism. I had my calipers painted a custom color (provided them with the requested Pantone info), chrome delete, and complete detail including ceramic coating. 5 stars! read more

GMP Performance - Is350 - detailed, chrome delete, caliper paint, ceramic coat - Auto Parts & Supplies Near Me - Charlotte, North Carolina

I've been doing business with GMP for quite a while now. I have a 2015 VW GTI S. I used to call and talk to Richard for any and everything with my car, but he then moved to manage their new location in Lake Norman. Now, I call Matt for everything and the level of care is the same. They take fantastic care of me always. They're good guys with lots of knowledge about what they're doing. I always enjoy spending any time there because they're friendly and they do work on my car as if I were doing it myself. They put that extra level of care into it that you don't often find anywhere else. If you're one of those people that doesn't like to leave a message and just wants to talk to someone every time you call, like me, then good luck because they're usually pretty busy. I don't blame them for taking a while to answer the phone or return a call. If you go into GMP, you can see that they're usually pretty busy. Often times the sales reps like Matt are very involved with how the mechanics are doing on each customers car that they're working with. This means that they'll often leave their desk and step into the garage to talk shop. This is a fantastic thing and they shouldn't be chastised for it when it comes to not returning calls right away. Everyone always expects the utmost level of care on their car, and they do deliver - you just have to wait your turn. read more

Today my husband and I ran out of gas in the middle of the road in peachtree city and this Angel from heaven literally turned around and helped us! He went above and beyond and we left in tears because this man was so nice and he refused to leave us stranded . His name is Paul Brooker!!!! His his kindness felt like a hug from God. I we will forever support this business. read more

I first went to GMP in 2014 to get APR performance software for my Audi. It was a great experience and an awesome deal to get 75-85 extra HP and a ton more torque. If you have a German car you need to see them. They have been in business for many years (43 to be exact) and started as parts company. GMP = German Motoring Parts. I had the opportunity to return this month with my friend Sara. She also got her Audi "APR tuned" but they went above and beyond to diagnose and come up with an alternate fix for her taillight, saving her hundreds of $$. They are also proud to show you around an look at some of the exotic project cars they are work on in their Charlotte facility. Well worth the drive to Charlotte for your German vehicle. read more

GMP Performance - Auto Parts & Supplies Near Me - Charlotte, North Carolina

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First of all beware if your taking an older vehicle in for service, it will not be handled with the same level of quality and professionalism as their high end clients receive. Had my wife's Audi in for a timing chain service as it was starting to make noise on start up. I have been working on these cars for many years but this issue was a bit out of my capabilities which if not done correctly could result in replacing a motor. Initial quote and time line seemed reasonable, but ended up costing and taking much longer and communication between GMP and myself was lackluster to say the least. Went in to pick up the car after being told it would be ready and it was still totally disassembled. I did not have a warm and fuzzy feeling about this as I had been told they were having issues getting the cam timing set correctly, are you F******* kidding me!!!!! Car was finally done about two weeks later and many more dollars spent than the initial quote. Its been a about a year after this service was done and my wife's car was not running up to par, PCV system was not working as there was excess vacuum at the oil fill cap. Discovered damaged lower PCV hose which was pieced back together with rubber hose, this is TOTALLY UNACCEPTABLE!!!!. Instead of calling and admitting they had damaged and replaced it they covered it up not to mention all the missing hardware they had neglected to put back on. I have seen this on my car as well after they had mis-diagnosed a stalling issue on my car as an intake tube issue, which the system was manufactured for my vehicle/ motor/ and model by CTS Turbo!!!! After further research and help from the great guys over at Dynamic tune, turned out to be the crankshaft position/ camshaft position sensors being bad WTF!!! I just hope the timing chain service was done correctly otherwise they will be replacing my wife's motor!!! read more

GMP Performance - PCV valve and lower hose removed from wife's car after being serviced at GMP, Pressley Rd, nice work, lower pieced together with rubber hose - Auto Parts & Supplies Near Me - Charlotte, North Carolina

These guys are the best, full stop! Not only did they repair my PDK transmission in my Panamera GTS when everyone else was quoting a full replacement, but their communication of status updates was stellar. Honestly, I can't imagine better service and outcomes. I'm not wishing for any vehicle breakdowns, but if any happen, it's a great comfort to know how awesome this crew is when help is needed! read more

Walked in and had a nice half-hour + session discussing a set of aftermarket wheels on my brand new Audi SQ7. I left believing that there would be a return phone call in the near future with pricing and a schedule for installation. Two days later, I called them and left a message. Two days after that I left yet another message questioning whether or not they were interested in doing business with me. Have you head back from them? Because I sure haven't... Stay away if you are really interested in having your car customized. There are lots of other dealers out there who pay attention to their prospective customers. read more

Apparently not interested in 'small fry' auto care. Left request for quote on their website, no answer after 5 days. Called them, asked for quote for 60K service and battery replacement for my Porsche, was told "oo busy", would "get back to me". 'Crickets' now for 3days. Though looking for alternative to dealer service, will return there, they respond in a timely fashion at least. read more

Matt helped me with a quote and then work on my Golf R. He was responsive to my emails. He answered any questions I had and understood when I was forced to reschedule my appointment for mods and servicing. I had heard good things about GMP from within the car community since moving to Charlotte and I see why. I used a competitors German performance shop for my GTi, but in the future I'll be headed here. My car is running like a scalded race horse and I look forwarded to every ride. read more

Bad customer service by Max@gmpperformance.com, Looking to replace some small parts but guess he's to busy to handle small stuff.. Can't even reply with a simple NO for an answer after 2 email follow up and 1 call (initial call). to GMP, if you can't handle small task how are customer going to invest in you guys for big task... read more

Ordered a tubi exhaust online ,exhaust was drop shipped all the way from Italy. Exhaust came in a timely manner & no damage was reported. The order was shipped using fed-ex & I got the tracking number within a day of ordering--however where it goes south is you'll pay customs duty when the exhaust comes into the USA. Be ready for invoice from Uncle Sam , GmP will not pay it or will let you know you'll have to pay it read more

I jumped into the European car world with a 2010 GTI, and after a few months I was itching to do a few things to it. I've known about GMP for a while, and part of what I knew was they work on some big $$$ cars like Porsche, Audi, BMW, Bentley, etc. However even though they do work on big budget builds, I still feel like I own a million dollar car when it comes to customer service. I've been in 3 times so far (Max in 2014, Michael in 2015), and they have both been very helpful with any questions I had... Every time I visit for service I stay in the waiting room, which is decked out with magazine plaques and racing seats, it's not unusual to have lunch with the happy employees (Thanks Michael!) Overall a very relaxed and fun car-loving atmosphere, with some serious machinery on the lifts... but never too busy to take care of the little guy in the GTI :) read more

I've been dealing with GMP for several years and can't recommend them enough. I've had cosmetic mods done to my BMW and I've had lowering springs added to my BMW as well. Not to mention the advice that they're always there for even if I'm not getting something done with them at the time. John has helped me tremendously. Great customer service! read more

We stopped by GMP one day to explore potentials for our Audi S5. I was pleased to find that the specialists there were both knowledgeable and friendly. Over the next few weeks, Alan D. took the time to work with us to really understand what we were looking for and develop a custom quote. I never once felt pressured to order something I did not want nor were any of our ideas squashed for shop preferences. I had intentionally planned on staging out our modifications over the year, but the proposal was so exciting that I could not wait and dove right in! Once ordering parts and getting started the service only got better. From frequent updates on part status to pictures during install, GMP kept us engaged in the entire process and did a wonderful job at making the entire experience fun The final product is amazing! GMP really brought our ideas to life and the car is exactly what I had hoped for. I am extremely pleased with their service. They are the first on my list for future car needs and I would recommend them to anyone! read more

These guys have done work for me on several cars, and each time I have been thoroughly impressed with the results. They take their time to do the job right, and they are serious about that. No air guns and throw-together jobs. Everything is hand torqued with the care of a professional race team. Stephen is the driver of this attention to detail. So far they have done the following work for me; 997 Turbo Cab: APR software, HRE wheels, PSS10 suspension, Exhaust. Panamera Turbo: EVOMs software, IPD Plenum TTS: APR Software upgrade 997 C4S; Custom HRE wheels, springs, spacers I have just taken delivery of my new 991 Turbo Cab and no doubt it will be making a visit to their shop soon. Also, any time I've needed any kind of help with my race car at the track, they have always been happy to lend a hand. Thanks guys! read more

I called GMP performance and an Adam "Michael" O'Hare answered the phone. I ordered a tune for my diesel mercedes from Kleeman. It didn't work properly so I had to send it back twice. There were delays, etc. Through the whole process, Michael's customer service was second to none. I was unhappy with my purchase, but without Michael's thorough attention throughout the process, it would've been a nightmare. In fact, most people would be very unhappy because they didn't receive the product they wanted. Instead, I now have Michael looking for other products as I will use him and GMP for any performance upgrades in the future. I've dealt with many tuning houses in the past. Michael's customer's service will keep me coming back. Thanks Michael! read more

I entered the euro car scene almost 5 years ago; First a BMW then an Audi and now a Mercedes. I'm a car guy through and through and have always done subtle performance mods to my vehicles, usually by me because I'm anal ;-) so it goes without saying that I'm very particular about who works on my cars. About 6 months ago I was looking to have a performance exhaust installed on my Mercedes and was introduced to GMP and Adam "Michael" O'hare. Michael was extremely helpful in locating me the right system for my car at the right price. They worked around my schedule and most importantly; did the job right. Since a few modifications needed to be made to the system so it would fit properly; they had to do some welding. Most shops would have taken the fast track and Mig welded the modifications, but GMP took the time to do a high quality TIG weld; not just so the welds would match, but so the integrity of the system wouldn't be compromised. I have to be honest, when you're spending a lot of money on your car, you want to know the people who are working on it care about the final product as much as you do. As for my second experience; I just went back this week and had 4 new Michelin Pilot Super Sports installed. (Here's where GMP shined again!). My car has staggered wheels (rear tires are wider than the fronts) and Michelin has had the rear tires on national backorder for almost 2 months (very discouraging). Michael knew I wanted to get the tires sooner than later, so he worked his magic and located the rears for me inside of a week! Installation and alignment was smooth and once again the price was right. Thanks GMP, I'll be coming back! read more

GMP is a quality shop that takes pride in offering excellent customer service for clients shopping for Preformance upgrades and service on their sports cars. When a client wants the job done right I always refer them to Adam O'hare. He'll take the time to listen to a clients needs and wants and works hard to ensure he's delivering the experience my clients come to expect. read more

I work with Quentin and Stephen quite a bit on my Porsche GT3 and Cayenne both for track day support and recurring maintenance. They do a great job and go out of the way for special requests when needed. Nice to see a shop run by true automotive enthusiasts! read more

Customer service is good when buying from them but when it comes to them resolving a problem they don't want to do it. I DO NOT recommend to buy from here. read more

The team at GMP Performance is top notch, and go far above and beyond. They did an excellent job supporting our Porsche GT car and when the unexpected happened, they were right there to provide a helping hand! If you are considering a shop engage in with your performance car, look no further. read more