They went out of their way today to ge the parts I needed for my 6.7 Cummins. Highly recommended …read more This is a great example of customer service excellence. Brian Elk Mountain , Wyoming

I called six different shops with an estimate of possible $20,000.00 because I had gas in my…read morediesel. Some shops said $10,000 to $1,000 depends on the damage. One shop would not even give me a range even though it was going to cost me $250.00 to have it towed. Lynn at Mr. Deisel described the process and gave me a range from $1100 to $5000 to have it fixed. George was able to get my truck in the next day. He fixed my truck before this cold weather hit, just three days. It may have been shorter, but Lynn was trying to help with the insurance claim. Cost.. $1,100.00. They had amazing matter of fact customer service, and my truck is running well. Thank you so much. Renee H

3 days road trip to visit Relatives on the Westcoast is nothing worse than having a vehicle…read moreproblem. Flat tire on the trailer on the 1st day and 2nd day engine light came on. We were on I80 just passed through late afternoon when engine light came on, 15 miles out of town we turn around and my wife contacted them. They said bring it in and we can check it out for you. They diagnose our truck and told us that they couldn't work on it until the following week, but if we can't wait we would still can drive our truck and in a slower drive. He assured us that we would be able to make it to our destination if we take easy on the truck and we did. They didn't charge us for anything and told us have a safe trip. My family are forever grateful for their professionalism and great customer service. I would highly recommend this business to anyone. Mahalo and Thank you

Want a trustworthy mechanic and body shop that will be on your side? This is the place. While they…read morewere getting body work done that the insurance "preferred" shop said was unnecessary, I asked them to replace the battery in my Subaru. To my surprise, they called and said it really only needed a good charge and would probably last a couple more years . My F-150 mysteriously refused to start and I had it towed to them. They did diagnostics and found a really expensive fix, then found online that many people had the same issue and it came down to an inexpensive fuse that went bad. Six months later, it still runs like a top for $50 instead of the $1,500 they could have charged. I've recommended them to several friends and family members and heard the same type of stories from them. They are a decent bunch of folks who live up to the Golden Rule.

My jeep went into limp mode, 60 miles from the house and out of options. The Jeep wizards at TNT…read moreCustoms performed some magic and got it running better than new.

This is a fantastic Jeep and off road business. Both the shop and fabrication location were close…read more I was able to see on a Jeep the Long Arm I am looking for. I came all the way from Minnesota but was on my way back to Sacramento Ca where I live. (if you can call it living) I also was inquiring about doing a 6" to 8" stretch on my JK. While in the shop I was shown sone projects and some items were explained about what they could do and offer. When I do strech my Jeep I will have it done here. I actually had found them on YouTube and watched several videos on things being worked on or produced. Thank you for being patient and bringing a jeep so I could see the Long Arm I want.

lived here for 20 years and Justin is the only one touching my trucks and personal vehicles. periodread more

JT and Tucker expertise mechanical work inspected the vehicle. Let me know what was wrong with my…read moreVolkswagen Tiquan. I need a box of Kleenex after that very knowledgeable comfortable atmosphere made me feel very welcome. I was out of town. Had some oil issues requested an estimate. Got the estimate he explained the details of where the problem was and solved the problem. Fast, efficient great price. I highly recommend my friends, but I live in Ohio love their dog, Callie.

Where to start?... I've had Excellent service for at Big Al's for years! I've been taking my…read morevehicles to Big Als for about a decade now. I can't say enough good things about this business. They have always fixed me up. Skilled mechanics, knowledgeable front office that's friendly and always have communicated with me all the way through the repairs. I've had work done on my diesel trucks, an Acura, and my Toyota. I've even had them work on my 78 Camaro that was a nightmare to diagnose. They chased down the problem and fixed it properly. 3 other shops failed to find the problem but they found it. Not only are they a family business but they've always listened and communicated so well. They have warranted several parts over the years no questions asked. From towing , technical repairs to gremlins on my classic car. These guys and gals deliver every time. They are a successful shop and they'll have cars stacked up out front and they motor thru the work. My vehicles have always gotten handled in an appropriate amount of time. Big Al's has always repaired the my vehicles well. Great team mentality!

Waited 2 days for a part he ordered we didn't need because he didn't look under our motorhome, then…read moreanother day to get parts we DID need. Then justified charging "book rate" 6 hrs. labor, $150/hr, for a job he finished in 1.3 hrs. He ripped off 2 stranded senior citizen vets. People with masters degrees don't make $150/hr but he greedily steals double that by charging multiple customers for the same hours. I will be telling everyone we meet traveling around the country to avoid this immoral greedy thief. If he had any conscience he would refund the 4 hrs. of labor he stole from me. One day he will reep the consequences of ripping people off.

Just had my truck lifted here. The guys are super easy to work with, the job was done well and I'm…read morevery pleased. Thanks to Paul and Garrett for all your help. I highly recommend them.

I purchased a Tonneau cover for my truck and had D's 4 wheel drive install it. When I called to…read moremake an appointment they were not only courteous and professional but got me in the following day. When I picked up my truck, the owner (Paul) walked me through how to utilize the cover. I will definitely be returning for future projects on my truck.

It was Sunday morning as we were traveling to California from Iowa. As we were travel on I-25 we…read moreexperienced a flat tire (a piece of metal 4" long penetrated the rear passenger side tire). We pulled over to Loves Fuel depot on I-25 and they recommended Grabers Diesel Repair. The Graber team removed the tire, the metal, and used a repair plug but the hole diameter was too large so they installed the spare tire. Then they called several tire shops in Cheyenne and found a Firestone tire shop which was open. All in all, Grabers' spent about an hour plus with us and didn't charge for their time and materials. We are truly blessed by their kindness and support. I strongly recommend anyone in need of support to visit Grabers Diesel Repair. Barry

Came in for airbags leak and had to replace them but the service was impeccable the wait time was…read morevery minimal and repairs done in no time. Getting me back on the road which we all know time is money for us truckers. I would highly recommend there services if your in the Wyoming or Colorado area

My mom and I were traveling cross country from Oregon to New York to help my sister move. I was…read moredriving her fiancée's car when the rear tire blew up on the I-80 which is an 80 mph speed limit. I don't remember the name of the man who came out to help put our spare tire on but he was so kind and honestly concerned for our safety. The customer service was amazing, he called several times to make sure we made it to the nearest Firestone okay for replacement tires. He also called when he was on his way to ensure that he was getting there as fast as he could. I had an out of this world experience that put a great twist on an otherwise unfortunate day. Thank you so much for your kindness and great work helping those in need!

Ran out of gas in a pretty secluded part of Nebraska. These folks showed up quickly, helped and…read morewere a pleasure to work with. Very grateful for them!