Nice auto parts store that's been in area for a long time. Workers always friendly and very…read moreknowledgeable. They tend to shoot straight with suggestions. And if your having trouble witj something, they are willing to help you out if they can. Always been satisfied when I leave.

I really like the assistance and customer service I get at this location. I will be very very, no…read morebrutally honest with you. The guys that work there are all tattooed, dirty tan, rock and roll, trailer park looking guys. They look like they'd be in a TOBY Keith music video. I mean they look intimidating, but they are the nicest most helpful guys I've encountered. I mean one guy has a vapor pipe in his mouth half the time, and the other one is griping about the music on the radio, but they are good at what they do. I call them before I get there to tell them what's wrong with my car and they give me potential diagnosis of what it could be. I appreciate, Kris, Jason, and I forget the rest of the guys names, but they are awesome. Keep up the great work. I hope this doesn't go to their head. Updated a year later: Customer service is still great. Got a new car and one of my lights came on. Went in to ask if they could tell me what it was. Turns out it was time for an oil change, which confused me because the dealership told me they put synthetic oil in and I wouldn't need an oil change for 6 months. So he checks it and says, go elsewhere because the dealership maybe ripping me off. He even told me which type of synthetic to get. Even when I went in just for tire pump caps, they were so polite, and helpful. I love this location.

Horrible service. I had one of the associates tell me I needed a battery replacement. I asked for a…read morejumpstart and he proceeded to tell, me to find someone and flag them down for further assistance. I will never be back here again.

Finally found a location in Dallas that got rid of my head ache…read more Very funny & professional staff, got us done right away. The have pretty cool items to attach to your vehicle. The store isn't so big itself but for the size they sure do have a lot to offer. Don't go to auto zone stop here instead!

Jessie is a great sales person I came in for a few parts and he answered all my questions and even…read moreoffered to help me with my wipers. They don't make too many sales guys like him anymore. Very knowledgeable, kind and respectful. Thank you Jessie! I will be returning for anything my vehicles need.

I was standing in line waiting to buy some parts today 6/2/23 at 5pm when i overheard the employee…read moreGregory Drake telling a customer, "u aint even the customer why the F*** u even talking to me". There were 2 guys at the counter trying to get apart and the disagreement was that Gregory was trying to tell them that the power steering hose was the same hose as the radiator hose. I could see both sides getting frustrtaed but Gregory stepped out of line and started telling them to get the F out and he dont give a F. So i said hey man, you're the employeee man, bring it down a notch. He turns to me and says "i dont give a F what u think". I said oh yeah how about I call your district manager. Even if the customer steps out of line its your job to bring it down a notch. I said you gotta keep it professional. He said call the district manager i dont give a F***. He said you dont pay me and i said yes i literally do without customers you dont have a job and his was response was F*** you. The assistant manager (short older white guy with a beard) was literally standing right in fron of me and i said something to the effect of like is this how yall do things and he said ill talk to him, "gregory take a walk and cool down" and then gregory said man F*** this im going home. I walked out and wont be back if thats what they think of customers to speak to them like that and a manager that clearly lets it happen.

The staff in the office and the guys in the bay are all really nice they always are ready to help…read moreand are always honest about what is wrong with my car this is the only place I come for tires and for mechanical work. They have fair prices and I know when they fix whatever is wrong it will be done properly and not just fixed enough to have me coming back for more work for no reason

Never had BETTER!!!! I did not have to wait and I really…read moreenjoyed how they were patient with me!

If your looking for an honest repair shop I highly recommend. Awesome customer service. Good…read morepricing and they did the repairs in a timely manner. They even gave me a Veterans Discount. I will be back for any future repairs.

Me and my wife were traveling across the state We noticed…read morewe had a leak coming from the oil Pan We called around talk to a few mechanics, went to 2, and felt Duncanville automotive was the best option. The service was good but if I didn't have any automotive knowledge I would of payed for 2 extra hours of labor, To change couple oil gaskets. We got here at 8:00am and got out by 6:10pm I'm grateful for them helping me same day to get me back on the road, even if it did take 10 hours and I almost got overcharged. If it wasn't for the service they rendered in a time of need I'd give this place 4 star.

"Exceeds Expectations!"…read more I went in expecting to purchase a used Jeep I saw online. Paul Chappell took the time to give me all of my options and was never pushy. I ended up getting that same Jeep that I LOVE and could afford. He even took the time to make sure I knew how everything worked and was set up properly. I highly recommend Freedom Dodge. It was worth the hour drive to get there.

The sales rep are liars and the finance manager CARLOS GUTIERREZ is so unprofessional he should be…read morefired. Don't go to this place for a car they don't care about helping you only about closing deals.

Excellent customer service from management was experienced, per my visit. He was very patient and…read moredisplayed compassion and professionalism while listening to my concern about my vehicle. He made certain that I understood the readings/codes after having used the necessary diagnostic tool to discover the problem. All was done in a timely manner. I highly recommend using their services for your car concerns and needs.

I really like O'Reilly Auto Parts. One main reason is because I get s discount from my company…read more That really helps when you have as many cars in your family as I do. I have also noticed the quality of parts are a lot better than Auto Zone and Pep Boys. The customer also seems to be much better with more muture and knowledgeable counter help to assist you with your vehicle. That really is a plus when it comes to making decision's on what parts you may need for you mechanical needs. All in all I just enjoy my experiences everyime I come and plan on coming back whenever I may need to fix on my cars.