Great service .They kept me updated and were able to take care of everything I needed .My classic…read morecar runs 100% better now .

Had my brakes replaced by the folks at Eldersburg Care Care, I was surprised buy not only the price…read more(extremely reasonable) but buy the level of service and their guarantee of workmanship. Speaks volumes that an independent shop was not only reasonable but stands by their work. Definitely coming back.

They're not just a shop--they're part of the Jeep community. Joe and his crew know Jeeps inside and…read moreout, and they treat customers like family. Whether you're lifting your rig, chasing down a weird rattle, or just need advice on a build, they're honest, knowledgeable, and passionate about what they do. Proud to partner with a shop that puts people and performance first.

I've been having JJJ upgrade my Jeep since I got it in 2019. Joes has lifted and upgraded my Jeep…read moreand gotten it right the first time, every time. Most recently, because MOPAR can't build a 6cyl worth a dang, I had them replace the engine, which was grinding itself to shavings despite me changing oil regularly as well as other maintenance. JJJ got it done, Even asked me to come in for a couple checks afterword to make sure all was well. Joes Jeep Jungle diagnoses correctly the first time, and fixes the problem, the first time. so yeah, I'll be back.

Sold me a car that has so many issues never disclosed anything wrong with it do not trust this…read moredealer I'm going through the process to file a small claim on this company everything that has fluid is leaking I took it to there shop so many times because day one of me having it it had issues idling and it shifted hard I sent it there 3 times last time it came back with no oil and the oil plug was torqued to 1000 worthless dealership. Vary condescending and dismissive folk. These people suck I grew up here always wanted a car from there never again now I'm stuck with a worthless car for 6 years thank you Antwerpen yall suck.

Having been a loyal customer of Antwerpen Chevrolet service center (formerly Jeff Barnes Chevrolet)…read moresince 2008, I am disappointed by my experience following the dealership's change in ownership. I have never written a review like this before and I really really wanted to be able to continue using the service department at this dealership for its convenient Eldersburg location and community feel, but suspect the new management is no longer operating with integrity. I brought my vehicle in for a compressor replacement, AC recharge, and an oil change--repairs that should have been routine. The time taken to complete the compressor replacement and AC recharge was excessive, with the service department dragging out the repairs for days, longer than necessary considering I made my appointment three weeks in advance. It is my opinion that work was strategically delayed to help manufacture up-charges. I was left without my vehicle for an unreasonable period, and communication about timelines were incorrect. First the work would be done in one day, then in two days, then three. Worse, the cost was outrageous. I was billed $2,400 for the compressor replacement and AC recharge--a price far above industry standards. As a long-time customer, I suspect the new ownership is inflating prices to take advantage of loyal patrons. The place has a dishonest vibe that it never did before. When I brought up my concerns about the excessive delays, inflated costs, I was met with a dismissive and condescending response. Instead of addressing my issues or offering a resolution, the representative launched into a lecture about the technicalities of replacing a compressor, completely ignoring my valid complaints. This unprofessional behavior only deepened my frustration and confirmed to me the dealership's deliberate dishonesty. I strongly caution others to avoid this dealership's service department unless you're prepared to overpay and endure unnecessary delays.

Very un-knowledgeable employees, parts are low quality and their return policies are hidden…read moresomewhere in a posting online or so they say. Eldersburg store is very junky and looks like a dollar store or a yard sale waiting to happen. I would definitely shop for parts at either NAPA or Auto Zone, I would not spend another penny at this store.

I normally only shop at advanced but after three consecutive bad experiences at this branch I…read morestarted going to the new auto zone down the street. First time the guys inside wouldn't install my battery after I purchased it online when the website stated that was included. The second time they wouldn't bring the scanner outside and told me I should just take my car to a mechanic because "the problem was probably more serious". And then the third time an employee named Ramon called me a mother fucker.

Over torqued the lug nuts, never adjusted tire pressures and then couldn't even install the hubcaps…read morecorrectly. Pretty much everything outside of actually mounting the tire to the rim was done piss poorly. I say all that as a dealership line technician with years of experience

I am a regular customer since the place was Crazy Rays. Nov 2017 i was treated like crap. Before i…read morewent to the JY, i had called to see if they had any vehicles matching my Dodge Magnum. The lady i spoke to on the phone said they had 4. I went to the yard, i walked up and down the Dodge/Chrysler section and only seen 1 dodge magnum matching mines. So i walked to the entrance of the yard to ask the lady at the desk if she could tell me the exact location of the other 3 Dodge Magnums. She said she couldnt, that i had to look online myself. I said i did. But i couldnt find them. She called some other short blonde big lady to deal with me. That lady came from the front door with another customer. The lady behind the register told her my question and the big lady said: where is your phone? I said in my pocket. First off, that is not the way to talk to a customer like she knew me. Second, she dont know if people are up to date with mobile devices, she shouldnt assume. That is not the way to talk or treat any of your customers. I simply asked her for the location of the other 3 magnums and she kept saying i need to look on the website. I told her i did and that it dont match the yard. So we both got heated and she told me to leave. I drove 40mins to the yard because they told me they had 4 magnums, i paid my entrance for nothing. I got kicked out for asking a simple question: where are the other 3 magnums you told me you have?

Best place to buy used parts I travel over an hour just to come here because the selection is so…read moregood.

For over a decade, I always took my cars to Jeff Barnes Chevrolet for any service. I once made the…read moremistake of taking an 18 year old car to Jiffy Lube instead and Jiffy Lube stripped my oil cap/pan and wouldn't replace it. This never happened at Jeff Barnes. They pay more attention and give more care to vehicles. I moved away from the area a few years ago, and bought my next vehicle from Bob Bell Chevrolet. BIG MISTAKE. Bob Bell was a nightmare in every way. Now I drive about 40 minutes to Jeff Barnes for any service I need. It is worth it. My oil changes are done within an hour (unlike Bob Bell which took 4 hours). I make my appointments through KC in the service department and she is fantastic to work with.

Took our 2000 Chevrolet S 10 which was purchased from this dealer for repair... Was told it wasn't…read moreworth fixing. We had it repaired at Lisbon car care for under $1000.