Luciano at AutoZone was super helpful! He used the scanner to check my car and patiently explained…read morewhat might be causing my check engine light. He even drew a diagram so I can understand. He didn't try to upsell me anything. Very friendly, knowledgeable, and someone I trust....I highly recommend!

I had an excellent experience at AutoZone thanks to a truly exceptional team member, ALEX. From the…read moremoment I walked in, he was friendly, attentive, and genuinely eager to help. Not only did he go above and beyond to assist me, but his knowledge of auto parts and car batteries (my case today) was impressive and reassuring. He took the time to understand the exhausting and stressful issue I was facing. My car wasn't starting, not sure if it was the battery but ended up stuck in Queens. Thankfully, I stopped at this particular store & he provided clear and accurate recommendations and even helped me locate the exact parts I needed along with his Store Manager (unfortunately, I do not recall his name). Alex's confidence and professionalism made the entire process smooth and stress-free. It's rare to find someone who combines great customer service with deep product knowledge--and Alex nailed both. This level of service deserves to be recognized. I left the store confident in my purchase and extremely satisfied with the support I received. AutoZone is lucky to have such a dedicated and skilled representative on their team! THANK YOU ALEX!! I RECOMMEND THIS STORE 100%. Management, you are doing a great job too!

Overpriced parts 100$ for a part that's worth 20$ that I offered 50$ on and I was being generous…read morelol this guy is not the guy to buy e36 parts from as you can see from the other review

Hung up the phone on me, not professional. I asked him for a part which he didn't carry so he hung…read moreup after realizing he can't make money off of me.

Not the first time, but for sure will be my last time in at this Autozone location. Both management…read moreand the employees make you wait as if they don't want to help. You can be standing there next in line and they will start another task having you wait. They will walk around you without a care in the world. Poor customer service. Poor customer service.

Talk about bad customer service I called them five times only to have them instantly put me on hold…read moreI ended up going to arch auto and got my new battery right quick not even

I have found my mirror, fender, back bumper, drivers side mat and I may go back for more parts…read morethanks to the owner who was polite helpful not pushy and did all himself plus helped me to put all the parts in my car. Thank You so much M.

Mechanic is good but the boss only cares about money. A real piece of work. Got here at 1. Then…read morearound 3:30 he stopped the mechenic who fixing the car to fix another car saying "he car is a big job this is small job, your car will be fix today but we cant close the shop just to fix your car" then get a damn another nechanic or fix the small job yourself. Ruining my whole schedule. Or did not even tell us it will take hours atleast before take the car apart. Atleast we couldve eaten or reschedyled or GO SOMEWHERE ELSE.

Great experience from start to finish. The manager and two employees were very helpful,…read moreinformative, and genuinely kind. They removed my old tints that were darker than the legal limit and replaced them with ceramic tints at the legal shade. Everything was explained clearly, and the process was smooth. The quality of the work was excellent, and the price point was honestly unbeatable. You can tell they take pride in their work and care about their customers. Highly recommend.

DO NOT COME HERE !!!!!!! This is honestly the worst auto shop I've ever been to. I came with one…read moreproblem and left with two more problems not to mention after they were already working on my car they proceeded to try to tell me they were going to charge me more and gave me no context on why and did not let me know any of this before beforehand. When I told the manager the problem that I was having he did not communicate with me he brushed me off and just told the mechanic to take out what he has already installed. I wasted three hours of my time here and left with more problems than I came with. DO NOT RECOMMEND!!! DO NOT COME HERE

I had a Kafka-esque, surreal experience at the Pep Boys in Bayside NY (204-11 Northern Blvd, 11361)…read moreon April 18 2026. My bottom line is that it's OK for people to go there for tires or a battery but not anything else, thank you. Here's the back story: I had been at this Pep Boys twice before with no problem - once for tires and once for spark plugs. I have a 2011 Honda Pilot. On April 18 I made an appointment for two oil leaks, the "VTEC Solenoid" and valve cover gasket. Showed up at 9 a.m. as planned to drop off the car. Talked to the guy up front, explained that I was there for two oil leak repairs. He ordered the parts on the phone. Said it would be a five hour job once they get the parts. Not a cheap job - well over $1,000. He said car would probably be ready mid-afternoon. I said I'm not staying and will come back. Here's where things started to go weird. About a half out later I get an email from Pep Boys stating "Let's Reschedule Your Appointment." I thought 'That's strange' but didn't worry about it. And, went home. Around 1pm I thought it would be a good idea to go back to Pep Boys. When I got there around 1:30 sat down in the waiting room. The same manager who I talked to in the morning is running back and forth from the garage to the front desk. We make eye contact. Around 3 pm I'm thinking what's up with the car. I look in the work area and my car is not there. Maybe it's finished I think. I circle around the building, however, and my car is still parked in the same spot outside where I left it in the morning. Curious, I go inside and speak to the same manager again. I ask what's up with the car? He says they are still waiting for one part. Wow. They never called me on my cell to inform me there was a delay in getting a part. He never said a word when spotting me in the waiting room. It's now almost 3pm and even if they get the part, if it's really a five hour job, there's no way it's going to get done that day. He must realize that too but says nothing. Now the place was very busy doing tires and whatever else. I can understand juggling things can be difficult. Maybe they were so busy they didn't have time to handle the oil leak job. If that's the case, just tell me in the morning or at some point. But not to say anything is really rude and unprofessional. I basically wasted my whole day and left with two oil leaks unrepaired (one near the alternator which was the bigger problem). Did I yet at the manager? No. I felt sorry for him. Just asked for my keys and left. Do not go there unless it is an emergency.

I've came here for my last four oil changes. I usually have to wait about 2hrs or more even with an…read moreappointment. I got my wheels rotated and balanced. They threw off my alignment. Didn't make a big deal about it. Made an appointment for an oil change. Brought the car, they told me they couldn't accept my car for an oil change cause they are busy. In the meantime you see two techs sitting around in their phone. Why take the appointments if you can't honor it? My times too valuable for this. Go to Valvoline oil change on northern. Awsome service. In and out within 15mins without an appointment!!

I need to write this review because I also remember when that place was a horror show. Waiting…read moreforever to check out, drag ass help, online products not available at the store etc. BUT I had a remarkable experience there last week. My car wouldn't start in front of my house even though the radio and headlights would come on. AAA gave me a jump and while I let it run for a half hour I looked online for a new Diehard battery. I'd had this one for years and it was dying hard. No more Sears Auto, Advance Auto has Diehard batteries now so I called the Northern Blvd store at 78th st and spoke with the guy. He said he had my battery. When I came to get it I shut my engine off in the parking lot, tried to restart it just in case, and of course it would not restart. So I was in the right place. I went in and met the guy I spoke with at the counter. Dude was pleasant and had me measure my battery with a tape measure so I got the right one. I installed it in the parking lot and... still won't start. I go back in and ask for a voltmeter to make sure it's charged. He was working with another customer and told me he'd come out as soon as he was done. At the same time one of his regular customers, a guy named John in blue work coveralls, came in and was talking to him about how he almost got screwed at Home Depot on a battery powered multi function drill. As he's listening to me tell the counter guy how I just reinstalled a new battery and the engine won't turn over he goes "It might be the starter". Yeah might be. Could be the alternator too. Now I'm seeing more bucks flying out my pocket. Then he goes "Let me come out and take a look". ?? wow. He comes out and we're looking for where the starter is. Of course it's somewhere under the engine that you can't see from up top. Then the counter guy comes out with the volt meter, checks the battery and it's fully charged. He goes "Let me see if one of these shade tree mechanic guys in the lot has a jack". He comes back with one, we lift the car up and put a brace underneath just in case. John crawls underneath and tells me to crank it while he's banging on the starter. No dice. He goes "Disconnect the battery and look for corrosion on the connectors". Well, the lights come on and I looked when I installed it, but ok why not. They go back into the store to do whatever their business was and I look again. Around the negative battery cable connector I see some flat shiny white stuff. I thought it was an insulation ring and the bolt that goes through the cable into the battery was the conductor. I get out my flathead screwdriver and start scraping at it and sure as s *** it starts cracking off! Damn. Then they both come back out. John takes a look and he goes "See, I told you!". Counter guy goes "Let me get some spray that'll dissolve that for you". John goes to his truck in the lot and gets some contact cleaner while we're waiting, sprays the connectors, tells me to wait five minutes clean it off and reconnect it. He goes back inside. By that time they come back out with the cleaner, now not needed, but the counter guy tells me he also checked my old battery and it was definitely due to be replaced. I know, it was at least 10 years old. So I reconnect the battery, turn the ignition and the s*** starts right up, Strong! As I'm thanking them I ask John if he has a shop somewhere nearby. It's always nice to know a good honest mechanic. Then he tells me he isn't an auto mechanic! Turns out he works on forklifts!!, but says "Engines all work the same way" and "You don't know how many times I go all the way out to the middle of the Island and all it is is corrosion on the connectors.." Holy crap. And "You know if you'dve got towed to a mechanic they'dve ripped you for a new starter and something else because that's what they do". You got that right! I toss them a few bucks and I go happily on my way. Amazing experience. Much respect. Thanks guys..

Did an online order the day before in the evening and went in the next day to pick up my item since…read moreI got the email at like 7:30am saying my order was ready. So I got there little past noon and stood at the clearly marked ONLINE ORDER PICKUP register which is to the side. The female cashier who was helping other people did notice me but didn't bother asking if I needed anything. Also there were 2 other employees just walking around while I stood there. I finally asked the cashier since I have an online order pick up is anyone going to help me or am I in the right line. She just replied one line for everything. Ok whatever no point of having a ONLINE ORDER PIKCUP location if you don't plan on using it. Once I got to the register I gave her my name and she asked me what I ordered. After I told her what I ordered she just walked over to the shelf took the item and there you go. I'm definitely not coming back here unless I have no other choice. Based on other reviews poor customer service is a common practice here.

Y and C is your go to mechanic . These guys are honest , and above all professional. A superb ,…read moretrustworthy mechanic/mechanics who communicates in Spanish , English , and Chinese . I've been coming here a little over 2 years , and these guys quote you a fair price , and without a doubt a trick of their trade . Some of the players/mechanics are Peter is the head honcho , Yusa , Robert , Leo and other great mechanics there , but you ask for Peter .

honest, affordable and timely. what more can you ask for from an auto repair place. Peter was so…read morehelpful every step of the way, will definitely be bringing my cars here from now on

Aside from a house and a college education, what other Huge investment does one make- a car! And if…read moreyou're like me (extremely deficient in car knowledge) then you need a trust-worthy mechanic to make sure your car's in good shape. This is why I'm recommending Paul and North Flushing Auto Care. Their service are affordable, reasonable and they get the job done timely.

I was there last saturday great prices, the staff very knowledgeable, felt like home, I went there…read morewith my 2018 gle they got me a very nice music system , ambience light throughout the hole inside and rims if I tell u the prices u won't believe

They were very professional and i didn't have to wait to long for service. I had a subwoofer…read moreinstallation and window tint job. They put everything back neatly after finishing and i walked away happy. They took cash as of now not sure why their card system wasn't working. There's an atm at the deli across the street if you need to get cash that doesn't charge to much. Would recommend this spot to anyone.