I had an older gentleman that helped me in the morning. He was very nice and helpful. He even…read morerecommended for me to have my car checked out to make sure it wasn't just my battery. And the shop he recommended is amazing also. He went above and beyond and exceed my expectations. I wish I would've seen his name badge. But thank you for your help.

Don't trust there warranties. They weaseled there way out of mine. But, they do have some…read moreknowledgeable staff

We were stranded at a gas station near them and they brought over transmission fluid for us. They…read moreare awesome.

Wow! Great little store with amazing service! The owner and his crew were awesome! Very helpful…read moreand full of information

Ordered new headlights for Toyota Tacoma. Patrick Padilla went above & beyond with distributor for…read moreproduct. I highly recommend 4WP (4 Wheel Parts) for any products or services pertaining to Off Road. Patrick is the SME for the off road community. He is customer service focused & definitely an asset to the company.

Josh help me out, Great customer service. Highly recommend. Supplies-Suspension, shocks, tires, off…read moreroad. Hit them up, (559) 2210510 Fresno Ca.

Thank you, Shaun Chahbazian, for your outstanding service. I truly appreciate your professionalism…read moreand dedication, and I highly recommend working with him to anyone visiting the Lexus service department.

THIS HAS TO BE THE BEST LEXUS DEALER IN THE WHOLE COUNTRY!…read more I just purchased an LC 500 from their showroom here (from Sales Rep MELISSA-she WILL go above and beyond for you 100% Guaranteed) after purchasing my brand new 2026 IS 350 F Sport at Lexus Newport Beach, and then having to trade it in mainly because I realized the other Lexus dealers in California were charging mark ups on all their cars!! Grrr... Lexus of Fresno doesn't charge markup on any of their cars and they have had this best practice for years because they truly believe in volume sales and building lasting relationships with their customers! Newport Lexus had a $5,000 markup listed on their 2026 IS 350's all over their lot, and this is where I bought my Lexus from initially...Boo. You will not find markups here at Lexus of Fresno! Special Shoutouts to: Melissa (My Sales Rep), Sean (THE GSM), Aaron (Master Certified S. Manager), and Shaun (Service Manager) whom took all day to help me with my AMAZING purchase, and even supplied unbeatable pricing for additional services and VSA, etc that I wanted to purchase with my vehicle! Fresno Lexus sell their cars at their lowest transparent cost so no negotiating is necessary for New (even discounted from MSRP sticker sometimes!!) or Used cars which makes life soooo easy!!!! Let me tell you...even the Finance Manager Aaron Metry took an additional 48 hours of his day to get me financed with the LOWEST RATE than what was quoted and proposed to me during the sales process. Everyone at Fresno Lexus truly go above and beyond for the customer's BEST INTEREST, and not their own! As I had purchased a used vehicle (while trading in my New 2026 IS 350) for my dream car...I had to ensure all preventative service items were completed to OEM spec or better: Shaun with service was so detailed and accommodating with explaining what needed to be done and what can/should be done for servicing the LC 500 I just purchased. He immediately put me into a Lexus IS 350 Lexus loaner vehicle with no questions asked and immediately started work on my vehicle during my service appointment day after we had set up an appointment for full service. Everyone at Lexus Fresno really know how to make Lexus ownership feel truly special, and I have no doubt it is these very same people that make me loyal to the brand, and trust that everything will be taken care of for your vehicle from exceptional standard and beyond. Be sure to purchase your next Lexus here at Fresno Lexus and you will not be disappointed from purchase, financing, and servicing your vehicle here. 10/10 for Sales Floor 10/10 for Financing 10/10 for Service. This speaks volumes as a truly EXCEPTIONAL LEXUS DEALERSHIP in the country! I even called other dealers outside of California: AZ, Texas, NY, Florida, and they all were charging mark ups...NOT HERE AT Lexus Fresno!! 10/10 I HIGHLY RECOMMEND to BUY YOUR NEXT LEXUS HERE!!

This place is awesome. They give me the lifetime oil changes and they sold me a truck but didn't…read moregive me the code to get in the door. I talked to Aaron who was a great help. Aaron was awesome or is it Aaron. anyways, he did a great job gave me my code. I thought I was gonna have to pay money for it. I didn't have to pay a dime and he did it in no time at all the people Across The Street were also awesome. I think everybody there is awesome couldn't ask for a better person to buy a car for they made everything easy. Also when I got my truck, I did not get a jack or a way to take off the lugs in my tires. I went back there and got it for free it was like not a big deal brand new. They just gave it to me. I highly recommend this place when they miss little things they make up for it big time and they don't charge you extra for it so highly recommended.

Purchase s new f150 lightning from this dealership. After getting back to Stockton with my vehicle…read moretwo and a half hours away. I noticed a dent in the driver's door and the whole truck was covered with industrial fallout and needed to be completely rubbed out and buffed. It cost me $900 out of my pocket to have my truck detailed that should have been done before I left the dealership. My truck was detailed with an oily substance when I got back to Stockton the whole truck had black dirt stuck all over the tires rims and and other parts of the truck. I tried working with the dealership by calling and writing several letters to the manager and owners with absolutely no reply. All I expected was at least an apology for the way they delivered my truck but not even that. Apparently this dealer has so many customers that losing one really doesn't matter to them...

Honest employees and great prices. Jim is a really nice guy…read moreand he knows his stuff and he's always willing to help out if you need a ride.

Called for an appointment because I heard the ad on the local radio thought great it's what they…read morespecialize in to help fix my cars air, gentleman on the phone stated they were no longer taking vehicles and I asked ok when is your next available appointment I don't mind If it's in a few weeks and he rudely said again we are not taking vehicles or appointments and hung up. Definitely lost my future business

The Sales team is just fine no better or worse than any where else. However saying that go…read moresomewhere else equivalent sales but Madera's Finance department is the worst. That lady is in over her head. There service department is slooowwww oil changes should not take 2-4 hours. In other words go somewhere else.

This place is terrible. I bought a Ram Truck from their sister store in chowchilla and got the…read moreextended warranty. The sales rep told me when I bought the truck that they would fix the broken tailgate trim piece for free at their other location in madera. So I scheduled an appointment for a few weeks out and when the day arrived I showed up, on time. I waited, 5 hours. For them to complete nothing and tell me they lost the piece and it had to be reordered. Not to mention, several people with Toyotas came in and out of the waiting room. They prioritize Toyota, not their clientele. Do not buy from this dealership or get extended warranty unless you have spare time to waste on the weekend, if your vehicle needs fixing. 0 stars.

I needed a bulb for my turn signal, but when I walked into the store I immediately turned around…read moreand walked out because no employees or customers were wearing masks. The store was quite full, and it seemed like no one was concerned about there being a pandemic.

Waited over ten minutes for help to purchase a part this morning. Only one other customer in the…read morestore with two counter people. They were busy talking on the phone for ten minutes, totally ignoring me and the other customer. Didn't even acknowledge me in any way. Poor management and customer service. Need better management.