I ordered a Manuel from O'Reillys and received the wrong Manual. I took it to this O'Reillys…read moreAs I was instructed to get a refund. They refunded my cost but not the shipping! Rodney said that it might be that they did not update the cover on the manual to include my vehicle but it was the right part number. The cover said 2005-2009 not 05-18 like I ordered and it was stated on the shipping slip. My truck is a 2016. So if I had opened the manual and it did not cover my truck I would have not gotten any refund. However, Rodney agreed but would not refund my shipping cost. Sometimes you look for people to do the right thing. This is not the place or person to do that. I know where to shop next time.

Charles waited on me today for a back wiper I haven't needed to replace until now (7 years later!!)…read moreHe was friendly and efficient. Bought a Bosch...they are great wipers with a 1 year warranty.

Ordered tires on line on the Walmart app and came in to the auto center at my appointed time. I…read morewalked over to the service desk and the manager barked at me that I needed to check in outside with the order takers. I told her I had an email and that I had a barcode to scan and she asked me what time. When I told her it was for 1pm she told me it was 110 and that I was late for the appointment. She said anything over 10 minutes was late. When I asked how could I reschedule, she rambled on about call ins and running behind and getting slammed and said what time can you come in. I told her I could come in next week and she said oh no, let me check, and she proceeded to the shop area. After speaking to a technician, she said they could take me right after finishing a truck that was in process. I got in my vehicle and drove up to the bay and rolled down the window. The young man who checked me in asked me to pull forward just enough to be out of the rain, he checked me in and he proceeded to go inside to make sure the tires were here. Another female registrar asked me "what are you doing here", and i told her i was a customer and she responded, "I know, but what are you doing in here". At that time the young man was returning from inside with my tires and yelled out to her that he has asked me to pull my vehicle in to avoid the rain, the automotive manager followed and pointed and told me that I would have to exit my vehicle and walk around to the customer door and not across the shop area. The manager then proceeded to yell at her other female employee that she needed to be checking in cars. I found the experience to be rude, lacking communication, and not a customer centric experience. When I walked in the store, the manager apologized and said that they had 2 call ins and they were short staffed and running behind and I told her to stop and I said, "I don't get to say that where I work, that's my problem and I have to deal with it, I'm the customer here, it doesn't matter to me". I will not be back to this auto center.

Needed tire valves replaced for a trailer. A 5 minute job. It was going to be a two hour wait…read morebecause they "are short handed". The only reason for two stars rather than one is that the manager suggested I try Juniors Tire on Stewart Rd - bingo!

cheep!friendly,and onest.the guys at best wrecker our in my opinion the best in galvstion…read morecounty.and recomend them for any job you may need from moving buildings to vehicles to anything you can imagine these guys get it done and with over 20 years in the biz and there fathers and grandfathers as well over 60years combind they know there stuff!!!!

I cant even give this establishment 1 star, I believe it may have been good at one time but they…read morelost the only person that has audio knowledge. I lost a lot of time and money working with the establishment to try and get my system right. I ended up rewiring my system so I could get rid of the horrible electrical sound from them wiring power and electrical together and a poor ground. My hands free phone did not work due to it being plugged into the wrong recepticle. The speaker box I bought from them did not have chambers as it was for dual 12" subs and no connectors installed in the box for wiring. Just be careful if you decide to do business Island car audio.

Amazing people. I came in, frustrated beyond belief after trying to install subs myself. I asked…read morefor a part I thought I needed and the guy helping started questioning me, me thinking I knew what I was doing told him off and called him names when he was just trying to help. He came out after I stormed off and calmly asked me to come back in, I begrudgingly did and the. He explained to me very nicely that he did that because he was trying to say I didn't even need to do everything I thought I needed to do, and he gave me some wire attachments completely free of charge and even gave me a guide I needed, AWESOME PLACE!!!

Ray was amazing here he helped me with a battery issue which my truck is kind of complicated I have…read morea couple of batteries a spare in a back up. He tested my alternator once we figured out the problem he help me replace both of my batteries versus having to go to mechanic store near my family just got off vacation I didn't have a single tool in the truck he was so very helpful. Customer service was wonderful he. My family thanks you Ray and O'Reilly's.

Thank you to the Service desk for helping me, a senior, to attach new wiper blades to my Lincoln…read morecar. This was done with kindness (and efficiency) even though the new wiper blades had been purchased elsewhere. Appreciated.