manager is a jerk and will do everything in his power to deny a returns even if you bought the item…read morea day before and didn't use it

Was refused service due to the shirt I was wearing. Will not go back or recommend every again.read more

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Called for bearings for on a Friday and spinal hub adapters they had it all in stock and shipped…read morethat day had all parts by Tuesday, they were able to assess what all I needed based just on a picture I text and sent exactly what I needed. Awesome people with great response....

From the owner: Drew's Off Road is a full-service off-road and truck accessory shop located in Hamilton Ohio. We…read morespecialize in air-cooled VW service, repair and engine building. Come by today and check out our show room stocked to ceiling with truck accessories and air-cooled VW parts!

I went to this AutoZone twice in two days. I'd been here before that. I guess AutoZone and places…read morelike that are places people have to go to from time to time and don't think much of it. I'm generally pretty unhappy with picking up car things. This time I knew exactly what random bit I needed. I think I surprised the fellow who helped me. Frankly, I was rather impressed with myself, too. But, really, the people who work here are just ridiculously nice. Everyone asked if I needed help, if I was taken care of. And it wasn't just me. They were like that with everyone. They worked as such a cohesive team, it was amazing. I will not name names or places, but later in the week I ended up at a car place similar to this with a friend and was struck by how different the lack of service and dynamic was. These people were just on their game and willing to help in any way possible. I highly recommend this location. I didn't feel like a burden and it was genuinely pleasant. I won't feel as unhappy about going to the car store now that I know this place exists.

Stopped in to pickup some exterior bulbs for my car. Walked right in and they are located in the…read morefirst aisle. Quickly found the part number I needed in the book attached to the shelf. Had a quick question for a staff member. Walked to the front of the store and waiting at the register for a couple minutes before I was acknowledged. Three stars for less than prompt customer service without there being a line. I did get the part I needed.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Always helpful and usually always have what you need!! I've never had a bad experience. It's easy…read moreto get to and away professional in their service.

I was very please Brian in Store 4519 on Union Center Blvd. He was very friendly, gave me options,…read moreand when I still wasn't sure what was best, he volunteered to go outside and take a look for me. He checked my oil and put the oil in for me. Since I am hindered with extra long finger nails, his services meant the world to me. I also saw how patient he was with an elderly gentle he waited on prior to me. He deserves a raise for sure.