Okay! First things first.
Itza chain. Autozone is a chain. Yes, one of many stores; cooperate; cooky-cutter; complete with uniformed minions following a rote-styled approach to customer service.
But what great service they offer at this location! They consistently find parts for my late father's 30-year old, foreign-made pickup truck, aka 'Rattler'. It might be a strange gasket, an odd bolt, a pair of compatible wiper blades.......or even oil for a building's door closers!
I understand that most Yelpers have a bias toward indy-owned/operated venues, and that's not a bad thing. Private ownership and individualism is highly touted in our country, and in the face of increasing local and national regulatory requirements, coupled with the 'new' economic climates that seem to have become the norm, successful start-up venues are increasingly rare. So supporting same is very important for Truth, Justice, and the American Way.
Yet, I must sing the phrases of this particular 'zone nestled in the heart of Hixson! The staff has never failed to be helpful, pleasant, and courteous, and have never been condescending toward my ignorance, or my sometimes 'laughably' small purchases. The store is clean, well-lighted, and well-staffed.
"Hurrah-huzzah!" for the entrepreneur; but let's not forget to offer 'Kudos!' to the big guys when they get it right, as well. read more