If you like your money, do not go here. Extremely expensive and they charge you for anything and…read moreeverything they can find. They even snuck in an emissions test when I did not need one, nor did I ask for one. I went in for an oil change, and tune up, it ran me $1250. I expected maybe $250, tops. I almost threw up when he told me the cost. Absolutely insane. Not knocking quality of work, I'd assume that's okay although I don't feel a difference in how it drives. I will always believe that all mechanics are absolute crooks and I wouldn't recommend a single one to anybody. I'd recommend getting a new car, change oil regularly and avoid mechanics at all cost. This place was no different. Appalled at my $1250 bill.

These guys are always helpful and willing to give advice. We had a 2012 Honda Pilot that was giving…read moreus engine trouble with only 80,000 miles. Instead of making the repairs themselves they told me it was under a recall warranty with just a couple of weeks left to get it fixed. They gave me all the paperwork I needed to get it repaired and called the Honda dealership to be sure it was still covered. I had no idea about the recall and they saved me about $5000. Great, friendly service!

Went to get routine inspection and asked for oil change and spark plugs and never had trouble…read morebefore with car but when I got it back my headgasket was blown and not I need a new motor cause there's trouble cloudy smoke coming from the tell pipe...

kinston police had them tow my car cause they said my mirror was over the white line im on…read moredissability and i work at door dash for extra money i cant go to work now until i pay them $250 i feel like kinston police should pay for it im not upset at the tow company im upset cause the cop didnt call me i left my number on window

They were quick and professional. They did not try to upscale me or anything, they just put new…read moretires on and thanked me. Just what I needed

The people at Whites in New Bern are the best at what they do, bar none. Shem is the best mechanic…read morein New Bern. Sam, the owner or manager or both is probably one the most laid back humans I have ever met or spoken to, was also the most knowledgeable guy ever. It is not only that they are great at what they do, it is that they are truly great people. Anyone who takes their vehicle to another shop is making a huge mistake. Andy Bauman New Bern

I was towed to Tilghman's having been stranded on 70 just outside of New Bern at 7am. When Scott…read morearrived at 8am he promptly confirmed my suspicion that the alternator was shot. He and his team got the part and had the car road ready by 1030am. I highly recommend these guys, great customer service!

I would highly recommend this shop to anyone needing help with your vehicle. They are honest and…read moredon't try to over sell you with things you don't need. The mechanics really know how to get the job done quick and efficently. Best prices in the area as well.

do not go here.i took my car to see why it was overheating and a popping sound on the right…read morepassenger side(was told it was cv axel) and was told it was lower raditor hose and i took it to another place today to find out all of it was lies.it is lower control arms on both sides and motor mount and transmission mounts...not to mention i ask them to check my oil they said it was fine and full which it is full bt it was dirty and needs to be changed.i will not take my car to this business anymore.my mechanic still dont know whats causing it to leak and run hot when the resevoir is low! bt to be told its the hose when its not im not to happy.yall are nothing bt rip offs.good luck!

great folks,great job,always feel welcomed. i think the best…read morethings said are the shortest but yelp is forcing me to use 85 characters

Christina is amazing! Everyone on staff does a great job and goes above and beyond! Did a great job…read moregetting my car in for new tires, alignment, inspection...they all are so friendly, professional, and helpful!

I would not recommend this place to my worst enemy. When we found a car on the internet at this…read moredealership we wanted to look at for our son, we traveled 45 minutes to test drive it. We had done our research. Then they quoted us more the $3000 from what the car was listed at on their own website! (We should have walked away at this point.) We thought maybe the salesman just made a mistake, but after dealing with them since we bought the car, we have come to the decision that they are a shady bunch!!! We were also talked into buying a warranty that definetly doesn t cover much. (DON T WASTE YOUR MONEY ON THE WARRANTY!!!) When the car wouldn t start and we called Sale Auto Mall for their help we really were SHOCKED! I explained we bought the car from them and we had the warranty. They came from Kinston, picked up the car by tow truck and called a few hours later. They could not get the car to start and they had no idea what was wrong. They then told us it would be almost $400.00 in towing charges!!!!! The service manager was extremely rude and condesending!!!! We paid the $400 charge FOR NOTHING!!!! Than we have it towed to a dealership in Jacksonville. With in 30 minutes of them having the car, they called and informed us the spark plugs needed to be changed and the fuel system unclogged. THAT WAS ALL THAT WAS WRONG WITH THE CAR! DID THE SERVICE TECH AT SALE AUTO MALL EVEN LOOK AT THE CAR????? My husband and I are not accustomed to dealing with this type of horrible service. We DO NOT RECOMMEND this place to anyone.

I have purchased several vehicles from Sale Auto Mall in the past 25 years and have always been…read moretaken care of with outstanding service. When I had to have my vehicle in for repairs I was given a loaner to be able to get to work. The work done on my vehicle at the body shop was done in a very professional way and with precision. I was informed along the way of what was being done and when it would be ready. I would not hesitate to make another purchase from Sale Auto Ma