We were driving from GA to KS . Through all the snow and what not . Our tire has popped . We…read moreluckily made it off the exit and pulled into Walmart . Had an hour before they open then they didn't have our size , called everywhere and no luck . James from Zisser had one but we had to wait for his vendor to drop it off . I mean we kinda didn't have a choice . Thought Walmart could patch our tires and make it out that way but it was unpatchable . James had it delivered to us for Walmart to put it on . Most shops would just be like sorry can't do that . If you wanna pick it up and bring it over there , cool . But he had someone drop it off so Walmart can put it on for us . Our trip went from a 12.5 hour drive to 24.5 hour . Spent 3 hours behind a car wreck and 6 hours getting our car done . The rest way because of heavy snow . But anyways , we appreciate James for saving our holiday . It was so stressful and he really went out of his way to help us . I'm so thankful there's still real good people and that was more than customer service because it's not his responsibility to go above and beyond like he did .

Brought motorcycle in for inspection. They said it passed but couldn't produce the paperwork…read morebecause they didn't have a 2023 sticker. Charged me for an odometer statement instead I didn't need and held the bike until paid. A very simple process made difficult with no result.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Purchased an entire car stereo system from No Limit Car Audio in December of 2019 - couldn't have…read moremade a better choice! Matt was extremely helpful and was able to work with me to find the equipment that matched my music preferences. The end result was incredible - I now have features such as Android Auto that I can't live without now. Highly recommend going to see him, at least for a demonstration or some advice on stereos, alarms, LED lighting and more. I'm certainly coming back to add on another subwoofer too. - Mike Twillman

Gary and the team did an amazing job. They were collaborative, fast, great quality and best of all…read morewell priced. Cannot recommend

From the start, this dealership made the buying process a breeze. I spent several months exploring…read moremy options for a Lincoln, and the sales and service team answered every question we had--patiently and thoroughly--each time we visited. There was never any pressure to buy, just great service. My wife's last two vehicles were a Lexus and a Mercedes ML, so we were looking for true luxury. After test driving two models, we knew we made the right choice with the 2026 Nautilus. The dealership was even willing to dealer-trade for the white exterior and interior combination we wanted, and as expected, they had it here in just a few days. The follow-up after our purchase exceeded expectations as well. Special appreciation to Terry Overkamp and Nathan for making the entire experience outstanding. I know my wife will truly enjoy her new Lincoln. I will too. GS

My wife took our 2021 Nautilus to their service department for a recall engine valve test. She is…read morenot the type to complain at all but when she returned from the appointment, she was furious at the rudeness and dismissive attitude of the service person she had to deal with. This is how Lincoln hopes to improve its position in the competitive arena of luxury car ownership/service experience? No excuse.

I took my car in for the AAA Free Inspection. H & S was great. Helpful and friendly. I was very…read moreimpressed. The service was fast and the waiting area was comfortable. They took the time to answer my questions which were not related to my visit. I will definitely use them from now on for oil changes, repairs and tires. Mary Lou

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

I took my car to another local repair shop I always went to and trusted, they were bought out…read morerecently. They quoted all kinds of things to fix, some I believed, some were outright lies! One lie was that the battery needed to be replaced and they would happily do that for $425, yeah, I bet you would! The problem was THEY had just replaced the battery 14 months earlier (much cheaper then) when the shop was under different ownership and it had a 4 or 5-year warranty! Immediately I was suspicious. They also said I needed a brake job, alignment, motor mounts, and a new power steering pump. The power steering pump was quoted at over $2000 total, the labor alone was quoted at about $1500! How many hours or days does this one job take to justify $1500? I am no expert, but it would seem they probably get around $150 per hour, but certainly not more than $175, so $1500 would mean 8- 10 hours! I looked up how long the job takes online for my car and found it can take about 3.5 hours, and an experienced mechanic can do it in just over an hour or two so not sure what that place is doing. After doing my own research I knew I had to go somewhere else. I knew the brakes and the power steering needed to be addressed so I called Plaza. I spoke to Justin who was extremely helpful and professional and made an appointment for the next day and dropped the car the evening before. I asked them to do the brakes and alignment after getting a quote. I also requested that, if at all possible, to have my car finished by 3 pm, they called at 2 pm and it was ready! They did the brakes and alignment for quite a bit less than the other shop quoted, checked my battery which it turns out is fine, and gave me a quote to fix the power steering that was a FULL $800 cheaper (parts and labor) than the other shop quoted and that is without the coupon online. I will be calling Plaza in a few months to do the power steering pump. I think I have found my new car repair shop!

this place is Horrible! I go to get a set of tires and plaza tire messes up 5 different times, I…read morehad to go back up to the store 5 times! They went as far as letting air out of my tires to stop the wobble/shake. Then they sent me to another store where they said my rim wasn't bent and they put it on the back passenger side where I wouldn't feel the wobble as bad! I talked to Keith; which was just like oh well you have to get a new rim at my cost out of my pocket for there mistakes! My rims were fine until they let air out of my tires to try and get over on me. The first 4 times when the management was looking at it they was fine! They even charged me for an alignment to bleed more money out of me! I would recommend anyone to stay away from these guys! I'm so upset I have to go through all this trouble just for a set of tires! I really hopes this saves someone the stress of dealing with these crooks.

On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Emanuel was amazing. I have lupus and couldn't get my headlight bulbs in. He came out in the heat…read moreand installed them for me. He definitely got 10 gold stars in my book! He did NOT have to do that. It's like scorching hot, but he still helped me! All I can say is THANK YOU FROM THE BOTTOM OF MY HEART!!!