We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

Very professional, new management seems to be doing a much better job. Quick and no issues.read more

The manager was friendly and explained the options to me for my vehicle. The service was quick and…read morethorough. My wait was short. I was in and out in 20 minutes and I thought the price was reasonable. I'm sure I'll return.

Excited to visit Advanced Auto Parts for the first time today, especially since it is so close to…read moreour home. Requested spark plugs for our mower. While they were being retrieved, I prepared cash for a quick transaction. The spark plugs were quickly retrieved, which was nice. The salesperson asked if it was my first visit to their store. I said, "no", it's my first visit. The salesperson brought up a customer information page on his display (which I could see). The page was replete with many fields, to gather all of the information they could get from me on my first visit to the store. I asked "can we skip this?" The salesperson said "no", we need this information for warranty. For lawn mower spark plugs ? Not wanting to spend the time or give out my personal information for a cash transaction of lawn mower spark plugs, I walked out of the store, and drove to the auto parts store down the road.

Another thank you to the Advance Auto Parts team. I needed some wheel bearings and the store only…read morehad one each in stock. I needed two of each so they sent their driver to the Woodman store to pick the other pair. This was a huge favor since I was walking. Thanks guys! Y'all are my go to parts place from now on.

stopped at Stan's after having a flat tire, spending three hours out in the freezing cold snow the…read morenight before! And gentlemen approached me! I told him what happened. I needed some help! He said no problem, give me just a minute he had customers waiting, I didn't wait more than two minutes for another gentleman to approach me to help! took the tire out of the back of my SUV, took it inside and took care of me! Highly recommended!!!

Just moved to the area and car broke down. Rodney at select auto was the only shop I could get to…read moreanswer the phone. Within 15 minutes he sent a tow truck to get my car. Great service, nice guy, fair prices. Rodney replace my starter without any additional bogus services bring pushed. My fiancé and I felt very comfortable dealing with Rodney. We will return.

We sold our trailer in 6 hours. We needed a replacement quickly. Everything local had to be…read moreordered and was 10 weeks to 5 months to order. I saw a new Sure Trac Trailer with a Midway Trailer Sales sticker on it. Looked them up. They had just what I wanted and were better priced than other dealers, even further away. Easy transaction, made deposit by phone. Went up Saturday and Brandon breezed through the paper work. Had Seth help set up the trailer for our truck as this was our first gooseneck. We found that the factory ramps obscured the rear tail lights. Seth immediately suggested a fix, got it approved in minutes and quickly installed additional lights at no cost that should keep us out of trouble with Highway Enforcement. Special thanks to Seth who got us on our long trip home in record time. Everybody at Midway was super nice, knowledgeable, and easy to deal with.

We are moving across country and 80 miles outside of our third day's stop, our bearings blew and we…read morelost a tire. We put on the spare and limped off the interstate. It was after 6 pm on a Friday so everything was closed. Apparently, while limping down the side of the interstate, we picked up a chunk of metal in the second axel tire too. First thing I did was start looking to see who was open Saturday and see if I could find the tires online. At 7am, I started making calls, closest to furthest. I needed a tire, a new spare, bearings and a flat fixed. I was dreading that it was Saturday because I knew everyone would be booked up. Walmart tire center didn't have any of the things I needed. The closest trailer shop didn't either. Next on my list was Midway. I called slightly before they open but they picked right up. Not only did they have everything I needed, but they said, "come on over, we will fix you right up." I unhitched the trailer and headed over. They immediately helped me, replaced the blowout, got me new bearings, (plus a spare set,) fixed the flat, and all while doing that, discovered it had a slice on the inside sidewall. Had they not noticed, that surely would have blown before we got home. These guys are super knowledgeable and skilled at what they do. In addition, they didn't charge us labor because he said it was costly enough to move across country. All that AND I was gone within 30 minutes!! I love these guys. Go visit, buy trailers, get service and tell them Karen says hi.

Love the helpful staff here they are always very helpful and in a great mood. I don't go any where…read moreelse since I've found this place!

I usually check the big three for parts and rarely do I return them, but if you have to return…read moreparts, search around for a better place to do business. I bought a couple of parts totaling $219 in cash that I had to return. I tried to donut twice today, and neither time did they have cash. They offered to refund a debit card but that would take 2 days to credit. I took it because that meant me holding onto two pieces of metal I could not use vs money that could. Do better Advance Auto. I am highly disappointed. And will likely not shop here again. To be fair, the employees were great, I have no complaints about them. It's corporate policy limiting drawers amount to pennies instead of being able to actually take care of all customers. I won't be recommending people purchase from Any of your stores.

Absolutely amazing service! Stranded on the side of the expressway when my clutch went out in the…read morepouring rain & at night - Parsons Hook came to my rescue! Filled out roadside assistance through my insurance and Parsons contacted me within 5 minutes that they were on their way. I was 80 miles from home and they walked me through each step of the process. They got my Jeep where it needed to be and gave me updates along the way! I highly recommend this company!

After locking my car and my keys in my car at 2am after getting home from work, my Allstate…read moreroadside assistance sent Parsons out to help. They were nearly an hour earlier than my insurance quoted and got me taken care of quickly and early. I don't remember the gentleman's name who helped me, but he was very pleasant. Thank you for the help!

Was a great experience with Hollis... very fast service and Robin who was the driver was extremely…read morehelpful, professional, nice, and took the sting out of an other wise pain in the ass situation.... Highly recommended and ask for Robin!!!

Prompt, courteous, and professional! Would recommend Hollis if you're in a pinch.read more