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    Autozone

    5.0 (2 reviews)
    Closed 9:00 am - 9:00 pm

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    8 months ago

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    11 years ago

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    Interstate Ford

    Interstate Ford

    2.4
    (59 reviews)

    The service and parts center were fabulous. I just needed a lug nut cover, but they only sell as…read moreunit of lug nut cover and lug nut itself. They sold me one for a decent price and put it on the car for me without charging me. Thank You Dustin, Tim, and Nick!

    I waited two and a half months for my custom order Bronco. Unfortunately, my salesperson was off on…read morethe day of pickup, so I worked with Noah to complete the purchase. My experience with Noah and the sales manager, Thomas, was very disappointing. Noah was hostile during our discussion of an "updated quote" they presented to me at the last minute. Thomas refused to honor the documented commitments made by my original salesperson, with whom I had been working for months. The trust I had in Interstate Ford was eroded so quickly at the final stage that I felt I had no choice but to walk away from the Bronco I had customized and waited months for. It was an incredibly frustrating experience and a complete waste of almost three months. UPDATE: After posting this review, I spoke directly with GM Paul Nichols. Rather than addressing the concerns I raised about the way the transaction was handled, he defended his staff, told me this is how they do business, and called me condescending for asking questions about the numbers. He also said his staff agreed that I was the problem. That conversation confirmed for me that this was not an isolated issue with one employee, but a reflection of the dealership's culture and how they treat customers when a deal is questioned.

    Autozone - autopartssupplies - Updated June 2026

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