CarToyz's work is amazing. I've been dealing with CarToyz for more than 5 years. The staff is…read morealways friendly and very helpful. Daniel has been my "go to" person and I always appreciate his work ethic, his fairness, his attitude, and his input.

Beware of their deceptive, fraudulent and corrupt practices! Enter at your own risk/peril. They…read morewill destroy your vehicle. They destroyed the finish on our SUV! We took our SUV to CarToyz because the hood and roof had become dull after of going through so many car washes using brushes and harsh detergents combined with UV. Our vehicle was returned in worse shape than when we brought it in! When we dropped off our SUV, the hood was dull had minor scratches, but not it was not excessively scratched, color was consistently green, but dull. What Distinctive CarToyz returned to us was excessive scratch marks carved in the front hood and the green color removed/gone (see the photos). They also managed to remove the paint finish around the ignition switch. The interior of the car smelled like they had spilled an entire bottle of Windex inside. Clearly, the job was not in the wheelhouse. To add insult to injury they removed the car dealership decal on the back and put on their own Distinctive CarToyz business frame (see photo) around the back license plate. Blatantly corrupt to have people think we purchased our Tahoe from them and not from a reputable dealership. They are any but reputable. We took our SUV to our car dealer and for only a couple hundred dollars more than what CarToyz charged us ($1,500), Bennett Chevrolet made our SUV look brand new!

I've been coming here since we moved to the area in 2017 for my cars maintenances…read more This location has a great team that is professional and informative when it comes to concerns. Within the last two years, they were able to diagnose problems that nobody else could. Most of my appointment scheduling has gone through Bob, who is really helpful. Today I also got to deal with Eric during the payment process, and he was very kind. As far as the mechanics go, I've never had any issues with their work. They really try to handle your car with care and precaution. (Today Jon worked on my car and did a great job). And what I mean by that is they are... A)Are highly proficient in their work. And B) Keep your vehicle's interior as clean as possible as they do the work. I don't see myself ever going anywhere else for my oil changes. It's always been a pleasant experience to deal with this team.

horrible lack of knowledge,…read more terrible customer service lazy lazy lazy disrespectful

Update: After posting my original review, the general…read moremanager reached out to me personally. Although we had already purchased our new vehicle elsewhere, he sincerely apologized for our experience and addressed another issue we had discovered--that the replacement tires previously sold to us were not the correct tires for our vehicle. He refunded the full cost of those tires and also offered us complimentary service for the next three years on the car we purchased at another dealer. I believe it's important to recognize when a business takes responsibility and genuinely tries to make things right. The general manager's response was sincere, professional, and appreciated. I also want to recognize the service department. Throughout our ownership experience, they consistently took good care of us, and that positive experience was one of the reasons we returned when it was time to buy another vehicle. While the incorrect tire installation was a significant mistake, I believe the way the general manager handled it demonstrated accountability and a genuine commitment to customer satisfaction. Our sales experience remains disappointing, and it ultimately cost the dealership our business. However, because of the professionalism shown afterward, I felt it was only fair to update my review to four stars to reflect both the negative experience and the meaningful effort that was made to correct it. Original review: We were loyal customers of this dealership for nearly three years. We purchased our previous vehicle there, returned for every oil change and scheduled service, and even bought a full set of replacement tires from them. Ironically, during our recent visit we learned from members of their own sales team that those tires were not even the correct tires for our vehicle. When it came time to purchase another vehicle, we gave them the first opportunity to earn our business. We brought the window sticker for the exact vehicle we wanted so there would be no confusion and we could compare offers fairly. The proposal we received was astonishing. The selling price was more than $6,000 above MSRP, our trade-in was valued $7,500 lower than a competing dealer's offer, additional markups were included, and we were told they couldn't obtain factory options that another dealer readily provided. In total, their proposal was more than $13,000 higher than the competing offer for the identical vehicle. What disappointed us most wasn't simply the price--it was how we were treated. After we questioned the numbers, the sales manager suddenly reduced the price by $11,400. That dramatic change made it difficult to believe the original offer had been fair. We purchased our new vehicle from another dealership that day. We understand that dealerships compete on price, and we don't expect every dealer to have the best offer. We do expect honesty, transparency, and appreciation for loyal customers. After purchasing a vehicle there, servicing it exclusively there, and returning in good faith to buy another, this experience left us feeling that our loyalty simply didn't matter. Unfortunately, we can no longer recommend this dealership.

I was in a tough situation, Timing chain broke on my old truck. Nick D'Alonzo,Elijah Zablosky and…read moreDan McGrath really came through for me. Awesome team up there. I was in a 2018 F150 in less than 1.5 hours.

Looking for used tire? This the place. Full service location. Was told I could wait but decided to…read moreleave since it was only replacing a spare. Came back three hours later to fine old tire where I left it. Brought it to their attention and was ready in 15 minutes.

I got a flat tire right before they closed and I was traveling so nowhere near home. My car has run…read moreflat tires which are difficult to find and new ones are very expensive. They were able to get me in immediately and had a used run flat tire my size. It was quick and easy and saved me hundreds of dollars! Also very friendly! Highly recommend