I have only recently started using this parts store, but thus far I have been impressed. Always…read morefriendly. professional and knowledgeable. And their prices are just fine. Oh, and they have always had what I was looking for.

Took rotors there to be turned Two days later and several…read morephone calls and broken promises that they'd be done I went up and just took em back Don't waste your time

These parts techs know auto parts. When neither AutoZone nor Advance Auto knew what a stud was,…read morethese guys not only knew, they found one that I could order and have delivered at the house! Waaaaay better than those "A" stores!

I cannot say enough good things about Mavis Tire Davis Lake. What was a very stressful and scary…read moresituation reminded me there are still genuinely good people out there. The team didn't just treat me like another customer - they treated me like someone they genuinely care about. Quincy actually came to get me miles away from the store when my tire went flat on the highway to make sure I was safe, which meant more than I can put into words. Brandy, AJ, Kevin and Quincy make a great team and you should be proud to have them. They were professional, efficient and thorough, but what stood out was their heart and concern. They went above and beyond and for that, I am incredibly grateful. Thank you, all.

On March 14, 2026, I came to Davis Lake Tire and Brakes because one of my tires was slowly losing…read moreair, about 10 PSI every 4-5 days. I told them I believed the issue was most likely the valve stem, and they said the repair would cost around $30. They took my car into the shop, and later told me that my tire had two bolts in it, and that the bolts were too close to the edge to be removed or repaired. Then they told me I needed to buy a new tire for about $200. I refused and asked them to put the wheel back on the car. After I left, I decided to remove the wheel myself and inspect the tire. To my surprise, there were no bolts in the tire at all. I removed the tire right in front of their shop, brought it to them, and asked them to show me where these supposed bolts were. Instead of explaining anything, the store manager started yelling at me and threatened to call the police if I did not leave.

Buyer beware! They will not refund $$ even if what they sent is defective and will not respond when…read moreasked. I purchased a side-view mirror from this "operation" which was not as advertised and was missing a part needed it to mount it to the car. The technician charged me $75 to take off the old mirror; attempt to mount the A-1 mirror; and remount the original mirror. I made 5 phone calls and left several messages asking for a working replacement. One call was answered, but she hung up when I said my name. So I packaged and sent the defective part back to this contractor asking for a refund of $54. No response and it's been several months.

"One Of The Most Pleasant Experiences I Have Had With Any Business, At Any Time In My Life!"…read more I am not kidding, nor am I exaggerating: I wanted a tilt steering column for my trusty 2001 Ford Ranger. A Plus's point of contact is a gentleman named Kevin. I have been dealing with salvage yards since I am in my teens, and most salvage yards can't be bothered unless you're buying an engine or transmission from them. Not so with A Plus, and my interest in the tilt steering column that they had for sale. A Plus's price was fair; Kevin was very prompt in emailing me pictures of the steering column before purchasing; the steering column was accurately represented in the pictures Kevin emailed me, and the item was packed very well (I had it shipped to my home). Kevin was over-the-top in that he gave me helpful, detailed, instructions on how to install the part. The quality of Kevin's service speaks to a different era when businesses were fair, prompt, and actually cared about their customer's interests. I heartily recommend A Plus Auto Salvage.

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.

I have been here several times now for air pressure checks and now a tire rotation. Pressure checks…read moreare just drive up and go, rotations are free too. I made an appointment for the latter to save time/ definitely worth it because it was still busy when I arrived for my 830am. Service is fast and friendly, they do try to upsell, but what auto store doesn't! Good location next to other shops you can check out while you wait for service.

After my first review of a 1 star... I realized I forgot to mention they balanced my tires on both…read morecars....guess what...they shake while driving. So now I have to take MORE time to take it somewhere, definitely not NorthLake to get them re-balanced. These people at North Lake should ALL BE FIRED!!!!!! How can you give good customer service with such incompetence!

Have done business with Concord auto service center with multiple family vehicles since 2010 and…read morewas always satisfied with thier work and prices. Recently took my chevy truck for ac service and repair if needed. Got a call and was told needed new hose with cost $531 and i approved it. Went to pick get the truck and cost was $780. They charged diagnostic, two freon recharges and twice the price of a NAPA hose. I now know this is not the same ownership, management and mechanics that I was pleased with originally. They apologized for the mixup.

The crew here is kind and professional. We have taken multiple vehicles here and we have never had…read morean issue.

Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have…read morebeen more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again.

I requested a repair quote. The material prices were 2.5x other quotes. Inapplicable material and…read morelabor was included. I have used them before. I don't question the quality of their work. I question their trustworthiness in pricing. I'm going elsewhere. Unfortunate.