Went to purchase battery. They price matched Costco for a three year warranty. I was OK with that…read more Came in 3 weeks later because it died. I was still in the first 30 days of buying the battery. They said in order for me to use the battery warranty I had to wait one hour for the to try and charge it back up. If I had purchased it from Costco I could of gotten my money back and then just got another one with 3 year warranty. Costco is the only way to go for a vehicle battery.

Okay - Big thumbs up for this Kragens! I was camping with my family last week and found that when…read morewe went to launch our boat the batteries were dead - boohoo! I thought we'd purchased them from Kragens but I couldn't remember. The employee working was James (I purposely wrote down his name because he did such a good job!) - he was so patient with me. I had him try spelling my name several different ways and he didn't really mind, or at least he didn't appear to mind. Anyway, he was able to help us charge the batteries; and we had a great time on the boat! Kudos to Kragens for hiring this James guy!

Diagnosed the issue, gave me options and expected results. No nonsense and very experienced in my…read moretruck's transmission and the why. Quoted price was what I paid and they got it done promptly. Very satisfied with service provided

While driving on a 2 month vacation with all campsites prebooked and paid for, our 40ft motorcoach…read moretransmission light came on. We were stuck on the side of the highway and had to be towed an hour to the AG Transmission shop in Oakdale, CA. Of course they were busy, but Frank worked his magic and was able to fix our broken wires the very next day. It was time consuming plus Michael, David and others helped the tow driver back in from a very busy street with our "tail" extremely low to the ground. We can not thank all the crew enough for their efforts in getting us safely back on the road again in such a timely matter, saving us lots of bucks by not having to cancel any more campsites. A successful fix and great customer service!

I am so disappointed with this local establishment, that I have to say their backing up the…read moreproducts they sell with a warranty is pathetic. Don't buy anything without a written guarantee on the product their selling. They don't warranty the product and don't give you you any recourse with the distributor of the products they sell. Don't get stuck with poor service and product . I will never recommend or do business with them again. Locals beware !!!!! 1 star is more than they deserve. Good shopping.

I have no clue why the bad review but these guys are golden with me... brought in my 99 chevy c3500…read moreand Kenny worked his magic to get me better rear shackles and rode like a better truck and definitely bring in my super dutys for some truck stuff... it's worth the drive from the Bay Area and yet he took care of my trucks unlike some others out there which I am not gonna mention any names... keep up the good job Kenny

Always great service. Helped find some very uncommon tractor parts. Saved tons of time and money.read more

Stopped in for snow chains on our way to Yosemite. The guys were super helpful. They came out and…read morelooked at the tires and sold us the appropriate cables, since chains aren't recommended for our car. This store also has a policy as long as we don't open the package, we can return the cables to the store and they'll just charge us $25 "to rent" them. Bottom line: If you need chains to go into Yosemite in the winter, I'd recommend stopping here.

Mike, the manager of this store is WONDERFUL! He hires employees that are able and willing to work…read moreat ensuring that you have a very satisfactory shopping experience here. I recently needed his help with an item that I had purchased and he went out of his way to make sure that I was satisfied with the product and service that I had received. It doesn't matter whether you need a battery, new windshield wipers, a light or any other part or accessory, the staff here makes sure to look up your vehicle information and then provides the options that will work for you. With many choices of where to shop for your vehicle parts, I HIGHLY RECOMMEND that you shop here. I will continue to be a loyal customer and will always make this my store of choice for all of my automotive needs. They deserve an A+++

Stopped by for a rear window wiper blade on the van. Customer service for the purchase and install…read morewas awesome!!

These guys are great mechanics and handle all my repairs in a profession and timely manner. Been…read moreusing them for the past 15 years I've been in this town. I have tried them all trying to save a buck but I have learned you get what you pay for. So I highly recommend them.

Hands-down, the most honest, fair mechanics around. They always charge a fair price and not…read morenecessarily what the book would say. Really good guys to deal with.

I have a 1970 Nova that needed to get a new headliner and some weatherstripping installed. After…read moreshopping around with the local automotive upholstery shops, Mr. Jimmy D says he can do it for about $450 (which is $200 higher than anyone else quotes me). Per his website and his claims it seems he's been in the business for a while, so i decide that you get what you pay for and the extra $ will be worth it. Mr. Jimmy D tells me to drop it off on a tuesday morning and it will be done that day since i already have all the parts. So I get to his shop and it literally looks like a Goodwill store has exploded in his workbay: broken exercise machines, an old q-bert acade game, sporadic articles of clothing, etc. Nevertheless i Decide to stay the course and leave my car there, even after Mr. Jimmy D tells me its now going to be about $550. I call later that day, he tells me to call back wednesday. I call wednesday and he tells me to call back thursday. I call thursday and he tells me to call back friday. I call back friday and he says it should be done saturday by noon for sure. I show up on saturday as told, and i see the following: -broken ORIGINAL and WORKING dome lamp (not working now!) -improperly glued driver's side c-pillar interior (bubbles galore) -broken glove box latch (?!?) -driver's side door weatherstripping not completed and peeling off -soaking wet floormat (Mr. Jimmy D left the windows open while it rained) And no discount or reduced fee due to any of the above. The headliner looks pretty good, so i guess it wasn't really a complete loss, but i don't think i would return or recommend him to anyone else.

There is something fishy about this business. After we hired him to replace the top to our…read moreconvertible, the owner promised to send the receipt and warranty immediately after the work was done. He failed to do it...3 months (and many "it's in the mail" phone calls) later we stopped by to just pick up the paperwork and he became belligerent. Yelling and screaming obscenities was an extreme reaction to asking for a receipt, We do NOT recommend this business.