pros: nice looking dealership with range of options…read more cons: parts and service doesn't seem knowledgeable and seemed dazed when asking about issues with my new 2025 corolla. bad communication on phone, expected more for what I paid for a part and it was just over their explanation of the part on the phone. found the information on my own without the "pros". I went with Bob howard as they had a better Corolla for a better price, just not my colour. Fowler wouldn't price match or work close to the offer from Howard. so I went with the off color with more features.

Went in to get some transmission fluid and a funnel. Nobody at the counter. Clerk was in the back…read moreon the computer. I got his attention and he just said yeah. And never came up to the front. I waited a couple of minutes and he called the one other customer there to the back and they both were on the computer. I just sat the items down and left. Even after o was out the door in my vehicle he didn't come to the front. I will not go back to this store. I went across the street to O'Reilly and was in and out in a flash. I know it may not seem like much, but my time is just as valuable. This store didn't seem to care.

Sorry as customer service.... I've been in and out of the…read morestore for years now. And it seems like it's always the same. Extremely extremely slow slow, to even recognize a new customer has walked in the door. They visit with each other, when when I get good and ready, they might look at you. And if you're lucky they might ask "do you need help?" these occasions are rare.... I highly recommend go find your auto parts or other automotive needs, somewhere else.... By the way, one star rating is too high, but the software would only take it if I gave it a one star.

My brother and I stopped by to ask for a diagnostic for a check engine light. As my brother was…read moreoutside I purchased a small tool and Mr. Hoyt assisted me. He was very polite and very knowledgeable about tools and auto parts. This store is well stocked, organized, clean, and neat in appearance. I didn't catch the name of the gentleman who assisted my brother. Regardless both men did a marvelous job.

Last night I had an issue with my transmission and then with the car even starting. Towed the car…read moreto Lil Rick's, and first thing this morning they were on it for me. Turns out no real repairs needed. Brian explained the issue and cause, and I just picked the car up running fine, with just a charge for fluid. It's so great being able to trust your mechanic to take care of your vehicle, and not be charged for unnecessary work. This is my 3rd time needing them, and 3 times it's been satisfaction guaranteed. Thank you Lil Rick's!

Keep this in mind ladies, always make sure you see the information that your mechanic is telling…read moreyou. Always make sure that you're mechanic does not try to pass off a non detailed invoice. This is an open invite for you too get screwed. Just like a doctor you can always get a second opinion. Stick with a reputable company who has set standards and can guarantee their work. Leave the shade tree and backwoods mechanics to their weed Wackers and lawnmowers. Chances are, you will be better off.

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

The owner is honest and an expert in his field. He took great care of us and went above and beyond…read morewhat most companies would do. Our hitch and wiring harness were installed quickly and I highly recommend this company.

This truly is THE PLACE to have all your auto repairs taken care of!!…read more We took my husbands truck in the have some work done. While it was there, I asked them to see if they could determine where an oil leak was coming from. I really didn't expect to hear anything because it seems like these days that service is extremely lacking. Well, I can say that this shop and the people there care about their work!!! Not only did they fix the issue that we brought the truck in for, but they also found the leak and several other items that needed to be addressed in the future, which brings me to the next surprise in quality: each of those issues were written up on separate invoice tickets in order of importance! Everything was explained very well and we feel like the prices were very reasonable. We recommended this shop to our son who had a large quote from Toyota to fix some things on their van...this shop took care of the repairs for a fraction of the cost and they too are very happy with the work done. Having always done automotive repairs ourselves, we now find ourselves at an age where our minds say yes, but our bodies say no. Having said that, we know what good work is and what it isn't. We are so glad that our sister found this place and then recommended it to us. Hopefully we wont need work done anytime soon, but if we do, this is our place! Thank you A&H for your work ethic, honesty and kindness.

Had an amazing experience here. The staff here is so kind and I got the vibe they were not about…read moreovercharging or insisting to fix something that couldn't be done with a little old fashioned TLC. They fixed my tire rim without charging me and that is something I haven't experienced anywhere else. I highly recommend this place!

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

Went into both sides. The car fixing side and the car parts side…read more Found the service personnel to be incredibly helpful. Which is exactly the greatest aspects of my visit. For me it's rare that I walk in and say, "yep, hook me up with that TR90 - 30 psi turbo valve ". So help was greatly appreciated. It's sad that people arn't learning how to fix and service their own vehicles now a days. Lack of auto knowledge just leads to price gouging and there's a certain pride when you figure out and fix a problem on your own. Best of luck on your next auto project. P.S. the 30 psi valve won't fit.