Very slow and cashier doesn't ask for help, there's 5 employees and 1 only doing Cashier, I have…read morebeen standing here for 12 minutes so far and still no help at all.

if Mark isn't there These people are useless, literally the only person that spares a second of his…read moreday to get me sorted out. I appreciate HIM not the staff

If women are going to work here they need to know what's going on at least. Took forever to find…read morewhat I needed and that had to be questioned by another employee..

My family and I drove to Tennessee from Bama. in the midst the went haywire on us. I pulled into…read morethis town and man these guys were helpful and I wish I would have gotten everyone's name because they detest e a shot out! They made sure we were back started! Gary, and the two other fellows Thank you!!! We were too far away from home! And you guys save the day!

This is my favorite auto parts store. They give life time warranties on most of their major parts…read morethat go on your vehicle. Just keep the receipt in your car in case it goes bad for. They are usually pretty knowledgeable and can help you trouble shoot your problem.

With all the construction, I managed to pick up two nails in my tires. Brought them in. They were…read moreable to get right on them and fix them right away. And done right. I trust them as I go fast on these. Polite. Knowledgeable, gas prices the same as Walmart and they have 93 with no ethanol. Great for lawn equipment and generators. Extra : BBQ supply next door. Wow. Ray knows his bbq too. Got tires fixed right and some killer sauce and rubs.

They give great discounts on tires if you call on phone or stop by and tell them you are shopping…read morefor the best prices on tires. They can make a recommendation or you can tell them what you want. They can special order tires also. Great customer service by the way too. They will treat you like they want your business. They will give you a quote and can take you to the back and show you the tires if they have them in stock. See pics.

Opened in 2007 this is my favorite tire and lube express…read more They are the absolute best. Now, you know who works on my car. They keep tires on my vehicle and also make sure I change my oil on time. They are always fast and friendly. Customer service with a smile and will look you in the eye and talk to you and give recommendations. Simply will tell you how to save money next time, if you become a regular customer. In summary, I always try to bring my car here for service. Now, while you wait, I recommend going up front to look at magazines and books. In other words, You can also shop while they work on your car.

It's my first time using Wal-Mart Auto Center services. I came in for an oil change. I was greeted…read morewith a friendly smile. They got my information and they told me it will take about 40 minutes to get everything done. Out of curiosity, I timed to see if it would take 40 minutes. It took them 50 minutes. Not bad. When though I came in for only an oil change, they checked for everything and made sure my tire pressures were good. Overall, I was pleased with the services.

Trent is a boss. In and out in 5 minutes for a new battery and replacement. Knowledgeable and great…read morecustomer service. Get this man a raise and into a leadership position!

I would give this place 100 stars, if I could. They truly set a new standard when it comes to…read morecustomer service and I have always had the most positive experience with them. When I first started using them, my Honda Pilot had 225k miles and they could have easily taken advantage of my ignorance when it came to mechanical knowledge; however, they never tried to oversell repairs or charge me for a quick mechanical check-up before a long trip like the shops in the past did. The pilot needed a few repairs over the years, but 'she' just hit 310k miles and is still going strong. I recently took my 'new' 2014 Honda there to replace a bulb and they only charged me for the part, no servicing fee. They answer calls and questions with so much patience. Huge kudos to Skyler, he is always so helpful. They truly are an amazing crew and I wish more of their happy customers took the time to leave a review. . . They really deserve all the service business in Chatt.

Premier is BEYOND premium! Wishing I could give 10 stars…read moreout of 5. This nightmare has been the BEST Blessing of the millennium ‼ Trying to find a repair shop on a Holiday, a thousand miles from "Home," being warned NOT to drive my Precious Lincoln by all internet informatics- absolute outlook being gloomy; I woke New Year's Day searching, being told (when I DID find an open shop) that my MKT needed dealership care- I reached out to Premier Automotive Specialists..... My Nightmare immediately turned into a dream come true. Josh was confident that THEY could take great care with my car anything and everything would be just fine. They offered towing if necessary, and (unbelievably) immediate service!!! This Connecticut girl actually got her car started and followed her friend on over to Ooltewah to Little Debbie Parkway and The Best ( most beautiful) Sight of the New Year's ever! I've never seen or experienced anything like THIS place. I felt like I was at a five star hotel. When texted while awaiting diagnosis- I was shocked in two ways.....The severity of and the number of issues, Their access to parts immediately, their ability to remedy each and every malady and malfunction and SAME day service. Practically the entire charging electrical system, belts, brakes, differential servicing, truly too much to mention here. My worries regarding price point quickly addressed, and again my worries just evaporated. These folks really did a weeks worth of work on my Precious Lincoln MKT in a SINGLE DAY‼. I've found MY favorite, MY Premier place of choice for any and all car care needs. Josh and Mike along with the entire team of experts were 100% over and above EVERY hope or expectation. The price points? Amazing- now, if only I could manage to find the right words to describe the Good Will, or Great work this miracle team performed for me today......the Peace of mind that comes with their thorough safety inspection alone is priceless. Their communication along every step of the way was unlike any other ever. No regrets-this entire experience actually such a GREAT surprise-I never thought this horrible start would bring me such happiness. Thank them for me (again) and your Welcome, in advance for this honest and true recommendation!

If I could give 0 stars, I would. Do not bring your car here…read more The people that work at this location WILL scam you. They towed my car from a Firestone so they could "save me money" on a repair. They quoted me about $300 less all said and done. I told them full-well that I did not want to spend more than $2000 on my car. Over that point, my car is not worth putting more money into in my mind. AFTER the drive shaft was completed, they did a test drive and noticed that the engine mounts were bad. That would be an additional $3500. They explained it was very important that they complete the service because it could cause the drive shaft to fall apart again -- what was just fixed. Also, I had a team member say my car was worth way more than what it was actually worth in attempt to get me to approve the second job plus the scare tactics. They say they offer courtesy cars too, but there were none for us to use for 4 days either. Fast-forward to a week later since dropping it off, the manager ended up giving us a $150 credit. Complete BS. We explained that the initial inspection needed to be done. This way we could be quoted the end cost accurately. They said there is no way to know the engine mounts are bad without test driving it. In the video they showed of my engine bouncing, my car was stationary. Really? Absolutely no way it can be seen? Mind you, in a Google overview: "Yes, failing engine mounts on a 2012 Mercedes C300 can often be identified visually or through a stationary bay test without a test drive. A bad driveshaft affects the driveline while moving, but it does not prevent you from inspecting or testing the engine mounts while the car is parked." Can't make this up. There are several methods to check the engine mounts without a test drive. My car still sounds like shit, too. Waste of $5,500. Don't be fooled by the niceness you hear in your initial call.

Recently had my tire sensors replaced and the tech found that one of my back brakes had not been…read morereplaced and was at a zero. I was able to quickly schedule another appointment and return 2 days later to have have the brakes done. Efficient and friendly service.

I waited a couple of days after I wrote this review and called back about my deposit being…read morerefunded, and asked to speak to a manager about it. The person who answered the phone told me that he was already informed and that it would take a week to refund. I emailed the tire discounters support as they requested in their reply and received a call back from the manager, stating that the deposit was refunded and offered that he could get the Pirellis from a different warehouse, which i declined as I had already ordered a set of Pirellis from tirerack and had them mounted. The manager was very polite, and I had no issues with the interaction with him. I however, am not confident that I would have received my refund in any timely form if I had not sent this review to the support mailbox.

The service at this location has always been excellent. I brought my car in this time because I was…read morehaving trouble starting the vehicle. I left the car with Scott and he checked everything including the battery starter and alternator. They did not find anything seriously wrong and did not even charge me for fixing the issue. It's really nice to have a place you can trust to use for vehicle repair. It's also very refreshing to bring your car in for repairs and end up not being charged. Honesty and integrity are definitely highly valued here. I also always get my oil changed here too and have for some time. The whole staff is always courteous and professional. I have nothing but good things to say regarding this business. Will continue to use for future needs!

Honesty and integrity. Looking for a shop where the mechanics are professional, knowledgeable, and…read morehonest? This is the place. Scott Jett is the best mechanic you can get to solve your problems. I've known Scott for 6 years personally, and he also did my car work when he worked at Honda in Cleveland. 99% of the time, it's a crap-shoot when it comes to finding an honest shop that's not trying to rip you off. But at this Express Oil in Ooltewah, you need not worry. The first-rate service from the time you arrive until you leave is exceptional. Here's what you also should know. They are busy because they do top-quality work. Word-of-mouth keeps them busy. Call for an appointment. I happily drive from Cleveland to Ooltewah by-passing dealerships and other so-called 'mechanics", as I value trust-worthy mechanics who do what they say they can do, and give you a fair price, and keep you informed of what they do and why they are doing it. Peace-of-mind is valuable. Peace-of-mind is what you'll find here.

Keith and Matt were incredibly helpful. We were stuck at a truck stop in Charleston. They not…read moreonly searched and found difficult parts to acquire, but they arranged to have them delivered to our location. We can't thank them enough! Fantastic customer service! Anytime we're in the area, they will be our go-to.

I have owned 2 new T-680 Kenworth trucks. As I travel the US one of the most frustrating prospects…read moreis having any service work done. From the West coast to the East the answer is always the same, two or more days to get work done. They are generally completely non-emphathetic to my needs as an owner operator. My experiences at mostly all service centers have been tumultuous at best. As I started my week feeling less than positive and apprehensive that I would get a serious engine code resolved in a reasonable time. I finally meet a service team willing and able to resolve my issues and get me back on the road. The meeting started out troubling where I almost turned around and left. But having no place else to get warranty work done on my new truck I had no choice but to appeal to my needs. Once Gary the service manager came into the discussion I felt there was a chance I could get the work needed. I explained my position and other reviews on social platforms I had read and explained I did not want a repeat of any of that. Gary assured me that my concerns of work and professionalism would be his goal and his team to provide outstanding results. True to his word, the many engine code issues, leaky windshield, even greasing my fifth-wheel plate was done in a timely efficient manner. Gary was able to restore my faith in this one truck center and provide the world class services you would expect when owning a truck of this class. Kenworth the world's best. Thank you Gary and the MHC Team