If there is a way to give them a zero, they would get a zero. The buying process took over eight…read morehours, and when I finally secured my own financing, they were then willing to deal to try to get their financing, but then made me promise I would not refinance for at least three months. I've already had the truck back in to have the radio replaced as it was bad. And for a brand new truck, it had already been driven as a courtesy car and had a flat tire and had a rope plug in the tire, and when I confronted them about it as I had an independent tire company evaluate the tire they told me there was nothing they could do about it because now conveniently it had a nail in the sidewall. Never again, already bought my Wife a 2026 traverse from Spitzer in Canton, night and day experience. Incidentally, the 20 year-old who sold me the truck is conveniently also no longer working there.

I bought my first and last car at this dealership in May. How I wish I had read these reviews…read moreprior to making the purchase. I spent hours waiting for the finance department to present the paper work I needed to sign. When they took me in the back room to sign I noticed that they were charging me almost $3,000 more than the salesman's quote. When I asked about it the finance guy got defensive and rude rather than taking ownership of the issue. I told him I was going to step out of the office and he had 10 minutes to get the salesman back in the room and resolve the issue or I was leaving. When I came back to the office the monthly interest rate was lowered and the loan amount was lowered reducing the payment by $100 per month. Against my better judgement I bought the car. I felt like I was put in a position that I had to act like a jerk to get the issue resolved. Three months later the engine seized up for my daughter, who bought the car, and we had to have it towed to a repair shop. They evaluated the car and said the engine was shot and needed rebuilt or replaced. I remembered talking to the sales guy at Serpentine who showed me the carfax Warranty Check when I test drove the car. He pointed out that the drive train warranty had 38 months or 18,000 miles remaining and that should give me some peace of mind. So I followed up with a Hyundai dealership and Hyundai corporate customer service who told me that warranty only applies to the original owner. However, it turns out there is a known problem with certain Hyundai engines and I might get some help from them. Let's hope. Needless to say, I don't trust this dealership.

My 2007 Hummer H2 SUT had the heater control malfunction and it would not turn off. The GM dealer…read moresaid the part was discontinued. I searched at ALL of the auto part stores but apparently GM made 2 different Blower Motor Resistor Modular Control for the H2. WTH??! THANK YOU TO J&J Auto Wrecking I found the correct part! I got the part in a few days and now my heater is turning on & off properly! Thanks again to J & J Auto Wrecking. I'm an old army girl and I want to keep my HMMWV FOREVER!

I paid $230 for this wire harness, and the listing conveniently left out key details. After…read morereturning it, I got only $143 back. That's me eating an $85 loss. The seller acknowledged my feedback and promised a refund, but nothing was resolved. And somehow my feedback got removed. This feels shady, and buyers deserve to know what happened. I'd be extremely cautious.

Gross bathrooms! Surprised this place is n such bad shape for a newer store! I routinely stop here…read moreabout twice a year to and from the area. Remember when this location opened but surprised at the condition. Good place to stop for gas and travel snacks or especially if you have a pet but this men's restroom was one of the worst I have seen and it looks like it suffered from consistent neglect.