'I'll never take my vehicles to anyone else' was the first thing we heard another customer saying…read morewhen my husband came and I picked up our truck from our first time, and I can see why. My husband is a Disabled Veteran and we have been battling an as yet undiagnosed illness that has left us in bad shape. Facing a 6 month hospitalization we reached out to the Fallen and Wounded Soldiers Fund of MI for badly needed truck repairs. The shop treated us wonderfully, handling communication with FWSF and thoroughly inspecting the truck. It was a much bigger job than we had expected, but the guys tackled it with professionalism and a high standard for service. They never once made us feel bad that we needed help, or that the truck had gotten so neglected. The service we received was above and beyond any experience I've had with a mechanic. We were even told to bring it back in 500 miles so they could change the oil and double check any work that may be adjusting. Being that I am facing being separated while my husband is in the hospital and dealing with the truck on my own, this made both of us feel so much better. Our truck drives beautifully now and I have safe transportation to be able to visit my husband during a scary time. From start to finish with our experience in the shop we knew that we had found a gem. When we left, we were saying the same thing as the previous customer. We won't be going anywhere else. The obvious high bar for customer care and attention to detail from this shop can't be beat.

I had a nail in my tire and simply needed a plug. I have a leased car so I am picky and nervous…read moreabout where I go. I called them and they politely said they were backed up at the moment and could take my car this afternoon. I called a few hours later and said to bring it in. Arriving at a small building that is badly need of repairs, I was greeted by a friendly face. Thank you Pat who took care of my tire in less than 10 minutes with a friendly smile and no damage done to my leased car.

I went and picked up my new car today from Team One Chevrolet Charlotte…read more What an experience. If I could still sing, not that I was ever that good, but if I could I'd be singing their praises loud and clear. Everyone there were super friendly and helpful from the time we walked in the door until the time I drove away. If you're looking for, or thinking about a new Chevrolet, or Buick it is well worth the drive to Charlotte to talk with Rachel (sales) or Patrick (finance). I know my wife and myself are happy we did. We're both thinking when it's time for another new vehicle Team One is going to be our first and 99% sure our only stop.

Worst possible place to get a vehicle. Took my car in the…read moreperson talking to me knew absolutely nothing about cars. Extreme low balled me on my car saying it needed work when the only thing it actually needed was a new hood which I made sure to state before I drove back with the car the second time wasted 3 hours of my time. I had my car taken in to a shop and all they told me it needed was a hood but their mechanic claimed it need a bunch of work this dealership offered me $4,000 for my 2018 Ford escape with less than 80,000 mi on it The dealership I went to after them offered me $12,000 with the hood the way it is. The cars they have are way overpriced and not even a bank would approve you for a loan for how overpriced the cars are

They were completely honest upfront with the cost of repair with my alternator and did not over…read morecharge me for labor like every other place in Lansing tried to. They took care of me the same day I called them. They were very nice and I very much appreciated their help today.

After failing to even start work on my car's transmission after seven months and then telling me…read morethey were unable to fix it as promised, Enhanced Performance Transmission tried to collect a bogus "diagnostic" fee from me for $105 when I came to pick it up. When I declined to pay their bogus "diagnostic" fee, their lady office manager became very mean and nasty. She started yelling at me and told me to get my car off their lot immediately. I politely asked if I could borrow some jumper cables to start my car and she slammed the door on me. If this were not bad enough, I was later informed that Enhanced Performance Transmission allowed some towing company who thought my car was someone else's to come take it and my car's the four-wheel drive system may have been damaged. While I understand this used to be a good shop, James has quit and John has had some health problems. So I certainly can forgive them for some of my bad experience with them. However, the ridiculous demand for money by and the outrageous behavior of their lady office manager is something I have a real problem with.

This is the "GO-TO" place for Transmission trouble-shooting and repairs. James is a real honest…read moreguy and really knows what he's doing. Got to give him time though, because he's so popular that he usually needs some advance notice to drop your car/truck off for repairs. I have used their services twice and was very pleased both times....

I had my car interior cleaned by a different company and when it was returned to me, it was gross!…read moreEvery surface of the interior felt greasy, like they had used olive oil to clean it. Luckily, I happened upon Lincoln's Touch and they cleaned all that crap out and my car is back to normal, but just a lot cleaner. Everyone I dealt with was professional and kind. They saved the day for me.

Interior package, 26 year old Tacoma SR5 TRX. This place is amazing from the minute you walk in the…read moredoor until you pick up your vehicle. Honest, nice, attention to detail and worth every penny. I never imagined how well my interior would look, old nicotine, dust, stains, and I had them add the headlight clean, AMAZING! Ben, the store manager and the owner were great. Loved talking cars with the whole team. They should take pride in what they do. Did I say integrity? I asked for a service and the vehicle didn't need it, so I wasn't charged. Who does that anymore. Quality, Integrity and Value. My husband is in the car business and is now sending customers to Lincoln's Touch.

The customer service at this business starts the moment you walk in, through the sale and then well…read moreafter the sale. After the sale I identified what I thought was a problem and the response was helpful, positive and friendly and quickly resolved. I highly recommend this business!

took 1992 s-10 pickup in to have ignition switch changed. I told them what to change and the…read morecharged me for them to tell me the switch was bad. I knew it was bad. I told them I did not want assetment fee before the repair. Second issue was a took new intregue in due to purchasing it and foglights already did not work. Took it in for warentee work. They agreed it was under warentee. How ever 4 hours later they said it would be over $600 to replace the bulbs. I said it was warentee and refused to pay that. They said they had removed the front end to check the bulb an it would be a couple of hours to put back together. Then tried to charge me $400 to put back together. Took car to Lansing and they changed bulbs under warentee in 15 minutes.

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

The only front end shop in Lansing area that I trust. They treat you like family and have always…read moreover delivered at a fair price. I would recommend them to anyone needing suspension work. I have had three cars worked on here and I will be back when I need shocks or struts.

They are honest and are not cheap but fairly priced. They are nothing if not thorough. The…read moremechanics are knowledgeable and eager to do a good job. I was surprised how communicative they were. I talked to both mechanics who worked on my car, as well as the manager. That doesn't happen elsewhere. I'll go back.