not trustworthy,lied about getting me in first thing in the mourning. called the night before [like…read moreasked] to check if i could get in while i wait for it...no problem owner said. got there at 6;45 am to hear '" i heard her say that but we cant get you in" go someplace else and save yourself the hassel

Driving home from a funeral I had a bent rim (thanks Jackson, MI). Mickey's fit me in, repaired it,…read moreand got me back on the road when everyone else said Monday at the earliest. So grateful. They are wonderful

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Mike and the rest of the staff at Holt Auto Service is great! I've had them service a number of…read morethings on two different vehicles, and they always do a very thorough job at a fair price. There's no pressure to fix everything at once (and let's be real - if your car is over a decade old and you take it in for just one problem, chances are good that there will be a few surprises). They do, however, provide you with all the information you could possibly need, including great recommendations and estimates. On my last visit, they texted me an entire breakdown (including pictures) of the complete vehicle inspection! Also, I feel like I can't possibly end the review without mentioning those cookies... I look forward to them every time I pick up my car! A delicious treat on your dashboard somehow manages to lessen the sting of paying (sinking?) a few hundred dollars into your 2005 Honda. Please continue the cookie tradition, guys!

The only front end shop in Lansing area that I trust. They treat you like family and have always…read moreover delivered at a fair price. I would recommend them to anyone needing suspension work. I have had three cars worked on here and I will be back when I need shocks or struts.

They are honest and are not cheap but fairly priced. They are nothing if not thorough. The…read moremechanics are knowledgeable and eager to do a good job. I was surprised how communicative they were. I talked to both mechanics who worked on my car, as well as the manager. That doesn't happen elsewhere. I'll go back.

They were completely honest upfront with the cost of repair with my alternator and did not over…read morecharge me for labor like every other place in Lansing tried to. They took care of me the same day I called them. They were very nice and I very much appreciated their help today.

He is honest, fair, reliable and gets the job done right the first time!…read more I have taken every car I've had in the last 20 years to him Knowing it's going to be fixed right?

He is very very sweet and knowledgeable! I was able to get my car fixed in no time without an…read moreappointment. My parents have been going here for years and I'm really happy about this recommendation.