We have been taking our vehicles to Murray for nearly eight years now, one is fairly new and the…read moreother is 20 years old. They are consistently fair in pricing and always willing to go above and beyond for their customers. For example, they've fixed automatic windows for me, at no cost, gotten me in with an emergency even when they have a full day's work, and even come to get me when I didn't have a ride to pick up my car. The transmission work they did for me recently was amazing - the old car feels and runs like a new car. I can't say enough good things about Morgan and his team at Murray. I wish I could give me more than five stars! :)

At Mark Tuttle Tree Service we have used murry automotive to keep all of our vehicles and equipment…read moreon the road for 20 years. Morgan and his team are fabulous. We highly recommend them..

12051 Southshore point midlothian va…read more If you request a different person wait on you . The manager gets his feelings hurt and becomes rude. He states you must stay with the same person. As a disabled veteran I find this behavior appalling by a representative of any company. If I did not leave and get the "F" out of his store I was told he would call the cops. He never did . I called corporate and found out MANY people have complained about this store and this manager. The store down the street greets you when you come in and helps you. Their GM is a wonderful woman. The other store needs to fire their GM .

This place is so good they have everything you need and customer services outstanding I highly…read morerecommend!!!!!

I purchased a part from this Carquest location and installed it on my vehicle. My son took the…read morevehicle out of town, several states away and that part failed. I reached out to the manager, Scott, who did an excellent job working with the Carquest location in North Carolina to get the issue resolved under warranty and even helped with the repair shop doing the installation. Excellent customer service, can't thank Scott enough.

I had a radiator hose that ripped and my car started smoking while I was in Short Pump, Va…read more Luckily, I was able to pull into a nearby parking lot. I was an hour and a half from home and I called a few local parts stores. The people at the Car Quest on West Broad Street in Short Pump came to my car, checked to see what parts were needed, went back to the store, and came back with the part. Alan (spelling?) went out of his way to help me, by putting the part on the car for me and explaining what he did and why. This was not something that the company normally does, to my knowledge, but it was so kind. It was myself and two other young ladies (daughter and granddaughter), we were in a though situation being so far from home, but Alan and the people of Car Quest really did a good deed and went out of their way to help! I offered to pay him for fixing it right there, but he refused to take any money and I was only charged for the part. I wish I could do something to show my appreciation to Alan, so I thought writing a review would be a good idea. Thank you Alan and the managers/workers at CarQuest in Short Pump. You good deed and it did not go unnoticed! I will certainly pass it on!

Quality parts, great customer service, with fast delivery, @ very reasonable prices. This is what…read moreyou have been looking for.. ;)

I bought a part from them. Ray was very helpful. I was pleased with the condition the part was in…read more Will use again if need parts. Highly recommend this place

Great experience. Greg Pennington went above and beyond to help me get desperately needed…read moretransmission fluid into my 2003 Honda Civic Hybrid. (I had discovered it was low when my transmission started to slip.) My regular mechanic said he was backed up for days, so I was on my own. And the way this car's made, it's almost impossible for a layman to top off the fluid. Greg listened to my plight. His encyclopedic knowledge of cars was impressive, as well as his enthusiasm for problem solving. He quickly figured out the best way to address the issue without getting transmission fluid all over the place. Because I'm a Realtor, I was very grateful to have my car back up to speed so quickly. I'm told Greg usually works at another location, so I hope this review finds him. (I've also posted this on Google reviews.)

They had exactly what I needed and didn't charge me a "pink tax". Then when I went to get it, they…read morebrought it out to me in the pouring rain and installed it for free. Exceptional customer service! I will go there again.

Went there to look for a wrench in which they had but more than what I wanted to pay for one..very…read morenice and clean place..

Incredibly helpful! My husband and I were traveling through when a headlight went out. We arrived…read moreat NAPA right at closing time. The store manager, Malcolm helped us diagnose if it was the fuse or bulb, get the right parts, went out to our car to help change the light, and stayed late until we had fixed the problem. Because he went the extra mile we were able to get back on the road, and didn't have to spring for a hotel to wait for a store to open. This store rocks. Thanks guys!

Excellent employe, Austin! Knowledgeable, professional, fast and very personable! Please treat him…read morewith respect and kindness! He's an asset to your company!

Buddy and Chase went above and beyond to help me find exactly what I needed. I had no idea what I…read morewas looking for since I was shopping for someone else, but they were both patient, kind, and extremely helpful...definitely a life saver that day.

Good professional staff. Quality work in timely manner. Tyler was great. Very satisfiedread more

came here recently to get my chevy square body all set up with a new lift, i'll tell you i've never…read morebeen happier! i believe the kid in the backs name is tyler? i hope it is, kid was great and got my truck in and out in no time! heard he was into those drifter cars, not my thing.. but i'd trust him with any of my vehicles any day. definitely recommend coming here and having tyler work on your ride. 10/10 experience.

I went in needing the battery tested on my BMW 540i. Brandon was extremely helpful in helping g me…read moreselect the right battery. My battery is in my trunk and AA doesn't typically install those. Brandon did, and saved me hundreds. He wouldn't even accept a tip! So sweet and made a huge and annoying purchase that much better. Go in and ask for him!

Had the battery in my 2019 Honda CRV replaced today by Carroll. He was fast, effective, and…read moreconsiderate of the warranty on it to make sure I got any money back if I was owed any from the old battery from Midas. He helped me understand the various things he was doing and was overall an excellent representative of customer service at Advance Auto Parts. Will be coming back!