Brought a Napa 850 CCA battery for my F150 pick-up in Jan 2020 w/a 2yr.warranty,died Nov.2022,got…read morereplaced w/a new one that died in Feb.11,2024,because I was outside the warranty by 2 weeks,instead of being a decent business,they wanted me to spend another 200 dollars to buy another junk battery,I told the guy at the counter no way in hell I will be buying another piece of junk,went to Advance Auto and brought a Diehard Gold for the same price w/no problems,the guy at the front desk brought me to the back to show me all the core batteries on the shelf that were returns that were Napa batteries,their batteries are no better than the ones I used to buy when I was younger from the junk yard.Napa Auto in Milford is a lousy auto parts store

Gonna keep it short and sweet! My battery died on me a couple of days ago and my dad let me know…read morethat he got it from this Napa location. We brought it in and because it didn't last as long as it should have (about 5 years), I was able to get a new one at a pro rated price! Quick. Simple. No BS. At the end of the day, isn't that what we all want when dealing with car issues?

If you are in need of a new Honda, Mike Toothman is your man! I came in there with a very…read moreparticular list of things I wanted on a new 2026 Pilot and he went above and beyond making sure I got all the accessories I wanted. He found the trim level and color I wanted in transit and made sure to keep me in the loop during the entire process of getting it here. He worked diligently making sure all my questions were answered and took the time to teach me all the awesome features the Pilot has. He is very knowledgeable and super easy to work with. Go see Mike T!

I visited West Broad Honda a few days ago around 11:45 a.m. for a simple windshield wiper rubber…read morereplacement. When I arrived, I was told the mechanics were about to go to lunch in 15 minutes and I asked to come back at 1:00 p.m. I returned as instructed and ended up waiting over an hour total. That alone was frustrating, but what made the experience worse was how things were handled once my car was finally being worked on. A manager named Steven was loudly yelling at two mechanics to hurry up and move my car out of the way so other vehicles could get through. This happened right in front of me and came across as very unprofessional. I understand that service departments can get busy, but the lack of organization and the way staff were spoken to in front of customers was disappointing. Overall, not a great experience for what should have been a quick and simple service.

I had such a great experience at this Firestone! I was nervous taking my 3.5 and 1.5 year old with…read moreme because we were going to have to wait on site but Kevin Lewis was so kind to us and made me feel very welcomed! He interacted with my kids too which any mom would be thankful for because they immediately felt more comfortable too. After an oil change, alignment check and new wiper blades, my van is a good as new for a great price! Thank you, Kevin for enduring their craziness! We appreciate you!

I came into this Firestone location a little over six months ago for an oil change I ended up…read moreleaving with the Firestone credit card and since then have done over $600 worth of business that I would not have had completed on my vehicle. It was really due to the customer service experience I had with Sam. He was amazing and there to be of service. Today James provided the exact opposite experience and reflected the 2.8 store you have on YELP. Yeah I can tell it's not a "Jiffylube", I can also tell you've got no business speaking to customers if you ever want them to return. Off to get my oil changed at Jifflylube for less price and much less wait time. I'd wager better customer service than what i just experienced too.

I have purchased many Dodges and Jeeps from this dealership over the years and have always had a…read moregreat experience. It is a family run dealership and every time I go I feel like part of the family.

When looking for new or used car I found their staff to be very helpful. They were also able to…read morehelp with service on all our cars.

I was presented with a fair price and provided good information about the service I asked about,…read moreand information regarding service that will need attention in the future. Very friendly customer service and extremely helpful when I needed a private space to do a Zoom call for work. Thanks to Geipel Autoworks!

From the owner: G&A Premier Auto Group – Premier Cars, Precision Repairs…read more We’re a full-service dealership and mechanic shop offering top-quality pre-owned vehicles and expert automotive repair. Honest, reliable, and customer-focused – your one-stop shop for sales and service! We also do State Inspections!

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.