Napa has the parts, web present is functional, no fluff, just a bit slow for parts to come in.read more

I stopped by to get help (by Home Depot's recommendation) in finding the right clip for my bumper…read more I didn't know the type of clip I needed, so I asked the gentleman behind the counter for help. He proceeded to ask me what kind of clip I needed. I told him I didn't know. Then he said he couldn't help me until I knew what I needed. I wasn't allowed to try any on my bumper piece that I brought in either. He said I'd have to buy the clips, then I wasn't allowed to return them if they didn't fit. He was very rude with the way he talked to me. I went down the street to Advanced Auto Parts and the guy helped me, even opened up packages to try different clips to see what would fit. I do not recommend this Napa store due to the unhelpful nature of their associates.

The customer service at front desk misleads my friend into believing she was getting similar tires…read moreoffered by Costco. The rates were lower but eventually she learnt she was mislead by the agent making her believe she was getting similar quality but she was cheated by having lower grade Firestone tire which was not even offered by Costco. She felt so bad taken for a ride by the front desk agent who sounded so promising. Another sad story with Firestone dealers.

For the 2nd time, we waited an hour and a half for them to fix my car and they NEVER touched it! Do…read moreNOT take your car here - they SUCK!!

Have receipt but do to alignment appointment,Mark was removed and it's none they can do,but he…read morewatch me on cameras buy it,never again I'm going to AutoZone,females don't know how to mark stuff right

This place is a God-sent fairly used car/truck parts center for DIYers, mechanics and E-bay part…read moreseller. The staff are amazing especially the supervisor/manager. This place has allowed me to maintain my very unreliable Range Rover at an affordable price. Just get in and pull the part. If you can't pull the part, please ask for the service of the amazing on-site mechanic, his service is available at a reasonable price. He can even pull the part for you while you are waiting! My weekend is not complete without going to the truck section. Please don't be an ass-hole, ask for help if you need one and you will be surprised by the help you will get.

It is refreshing to find and honest local business owner. I have never been steered wrong by Jim…read moreor his team. They may not be the fastest in town but I'll take honesty and pride in their work over fast!

This is one of those family-owned businesses we should be proud to support. Jim has always done…read moreright by me and gotten the job done. When one repair didn't stick, he did a different fix and only charged for the new materials. What really tipped me over to writing this review is how Ryland and Kyle helped me with a stuck sunroof lid. Kyla squeezed me in right before closing, and Ryland took care of it in 15 minutes. Brilliant! Thanks, guys!

These guys always treat me so well. As a single father of two young kids, I have a very tight…read morewindow between when they are in school and when I have to pick them up. Every time I'm here they treat me like family and are really understanding. Packed an oil change, inspection, breaks, rotors, and engine thermostat, and even my dang key fob battery into a single visit and still got me rolling before I needed to pick my boys up. There's no way any other shop would have gotten this done for this cheap, this quickly.

I've used Buddy South Auto Parts and you could not find a more trustworthy group of people. Scott…read moreexplains everything about what needs to be fixed and it's done with quick service. I would never take my car anywhere else because I trust them 100%. Glenna C

I have had AAA for years never had a problem or issue really with using them up until today. The…read moredriver comes out here and because my grandfather is the primary holder of the account regardless of me and my mom having our own AAA card with our names on it and number underneath my grandfather, which is all three of us I Was left stranded on the side of the road with a flat tire all because my grandfather was not present and we have our own cards with our names on it on his account. We pay a lot of money to have this service and we are now letting AAA go and finding somewhere else more professional I would not advise no one to use AAA services for this reason if you have small kids AAA is not for you. You will be left stranded if you are under a primary card holder, regardless, if you have your own number with your name and I will be reporting them to the Better Business Bureau because of this this is a horrible customer service and service provided AAA ought to be ashamed of their self very disgraceful company

Travel: discount tickets Went into this location to get…read moretickets for Disney the gentleman we spoke to stated they no longer had tickets for what we were looking for. We left disappointed. Came home ordered tickets directly from Disney. Called another AAA LOCATION and the woman I spoke with sent me an email with all the discounts for the parks and there was the tickets we were looking for . So the agent at Swift Creek did NOT give us the correct information. We pay for a membership and couldn't use it for tickets. If you don't know ask don't assume. Auto service: Regardless of your appointment time that is a slot doesn't mean you will get in at that time is what I was told. I had an appointment at 10am , I had to call for an update they NEVER call back with updates . This is not the 1st. Then the gentleman stated they needed to get the parts from the dealer and our vehicle would be ready in 1-2 days. Call Thursday afternoon and now it's something Friday. They can't give you a direct answer. Then to make you feel like you're not a priority when you're a paying customer just like everyone else. A phone call with the any updates is better than NOTHING! DO BETTER! Treat your customers how you would WANT TO BE TREATED!

Had a wiring issue with my trailer. Called around was told 2/3 weeks out with everyone. Including…read moreChesterfield Trailer & Hitch. They advised me to bring it in and will try to get to it. 3 days later I get a call it's ready for pick up. That's service ! 5 stars out of five. And if your a DIY with welding the sell metal. Extremely fair priced with everything Now my go to trailer repair place. Come check them out. Definitely get your moneys worth !

Amazing service. They ordered the parts for me and installed everything perfectly. Couldn't have…read moregone better!