Delroy has a good energy and very helpful!!!! We need more of him!!! very nice and helpful thank…read moreyou!!!!

Overheard a very loud and obnoxious employee saying some extremely racists and questionable remarks…read moreto another employee while looking around the store. It was yesterday, I hope the management will try to do something about this. I'm sure they know who it is. The one employee assisting me and my brother was extremely helpful though.

I just wanted to say Todd is pretty awesome at this location . He is incredibly knowledgeable…read moreabout cars and their parts . Prior to my visit today I had actually went to this location and received the wrong bumper cover. Although a bit frustrated having to return , Todd showed great concern , expertise , and efficiency. I literally didn't have to say much and was out of there before I knew it . I forgot I even had an issue lol . Made it a quick and easy fix . Definitely recommend this location to shop with. All of the staff is super helpful . It's always clean and well kept .

First - let me say - I'm not sure why Yelp has this listed as Certi-Fit. The company name doesn't…read morehave a hyphen in it and the Yelp search algorithm didn't yield 'Certifit' in results, so I wasted time creating a new business entry thinking it didn't exist at first. Lol. Interior / Exterior I'm not sure about this because I didn't visit because I sent my nephew to pick up the parts for me. Customer Service The gentleman I spoke to on the phone (twice) was very pleasant. They are only open weekdays and they close at 5:30pm. Add to that, they don't offer online shopping (that catalog URL is a dead link) AND they don't offer phone orders / shipping. Please be advised the inventory is limited. For instance, I had some passenger side bumper damage, so I needed a new bumper, but I also needed the right (passenger) side trim for my fog light. The associate warned me that they ONLY had the trim for the right side, not the left, so I was lucky. Since they don't take phone orders and they're about an hour's drive from me, I cash apped my nephew (who lives near the store) and did a parts 'reservation' over the phone. My nephew paid and picked up the parts and we met at the halfway point. Lol. Price / Value Most people know this - but just to be clear, there are 3 different 'types' of auto parts: genuine, OEM and after-market. Certifit does not carry genuine or OEM parts. They are upfront and tell you that this in after-market part. Some people have had problems with after-market parts not fitting. Certifit 'stands behind' their parts by allowing returns as long as the part is not altered, painted or damaged in any way when being presented for return. My new, after-market bumper for my Camry was $90. Comparatively, Toyota's genuine part was $329. And the OEM part (priced at 2 other places) was $279. The bumper doctor had used but damaged (genuine and OEM) bumpers for $80. Overall After my parts were painted and installed, I realized that there is another piece of trim that goes around the light that is missing from the fog light cover. Since I'm not sure if this was an error on their part - or if this is how they sell the part - and I'm not driving an hour to find out, at some point, I'll have to order the part from Toyota or an online vendor and pay my installer to take the bumper off to snap this minor piece on. But it will NOT be anytime soon. I mention it to say, having a catalog or online repository of inventory would make stuff like this avoidable. And I totally realize that I (or the installer) should have caught the issue before putting the whole bumper back on the car. I am happy with my purchase. But I do wish they had a way to view parts / inventory online and I wish there was way to pay over the phone and ship, but I didn't deduct a star because realistically, I realize if they did this - their prices would probably go up. Oh well - you can't have it all!

Aj and ms Maxine was great in customer service and installation...I had a battery installed and…read morerear windshield wipers installed....Everything works perfectly....Thanks so very much

good experience good customer service. thanks to aj he helped me get some piece on my glove…read moredepartment fixed.

Auto parts.... My bf and I stopped here so he could flush out something so he bought some pump…read morelooking thing and something else. He attempted to flush out whatever with this pump but was having no luck. He thought that he had been advised to buy the wrong thing so in the store he goes and out comes a female who gets that pump working without a sweat. LOL He had to give props where they were due. GIRL POWER!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Used this store a number of times. Recently had to check why engine light came on. They were…read morecourteous and looked up information that was accurate to my vehicle. They did a free diagnostic and gave helpful information.

This O'Reily is so awful. The manager, Brandon, is extremely unprofessional and distrusting. I went…read moreto get a alternator for my car and he sell me a used one, asks for cash and low and behold, it was a burnt out alternator that the mechanic said we couldn't use. So when I call back I am told they don't have enough cash to give back to me. Unbelievable and the another O'Reily's refused to take it back. I drove back and forth until I returned to the one on Old National and demanded my money back. They gave it back and blamed the other store for not taking it back!!! Never again!

I purchased from this dealer in November. After getting to a "correct " price it was an ok buying…read moreexperience. They took care of software recall as well. Today I am in New York trying to get tires on a car with 25000 miles on it. The tire guy asks where my wheel lock key is?? Well there isn't one. So I phone the dealer and the parts guy says the "only" thing they can do is have me come there because the lugnuts are all different. I guess like snowflakes. After a few more questions he assures me that is the only remedy. Then he just hung up!! So I went to a dealer in Port Chester NY and he changed them out in 5 minutes and didn't charge me. That is proper service. Bell needs to better. Thankfully there competent nissan dealers out there.

I had an amazing experience at Nissan of Union City thanks to Mark Davidson! From the moment I…read morearrived, he was professional, knowledgeable, and genuinely cared about making sure everything was taken care of. He kept me updated throughout the entire service process and made everything smooth and stress-free. It's hard to find great customer service these days, but Mark definitely exceeded my expectations. If you need your car serviced, I highly recommend asking for him. Thank you again, Mark, for your excellent service!

I scheduled an appointment earlier today and was originally given a 7:00 PM time. A staff member…read morecalled me back and asked to move it to 6:00 PM since the store closes at 7:00, which I agreed to. I arrived at 6:03 PM, essentially on time, only to be told that they may or may not be able to get to my vehicle because of other cars ahead of me. That was frustrating and disappointing, especially since I adjusted my schedule based on the time your team provided. If the shop knew they were already backed up, the appointment should not have been rescheduled or confirmed. An appointment should mean a reserved time, not a possibility. I understand that things can get busy, but communication and scheduling need to be handled better. This experience made it feel like my time was not respected.

I set anappointment for 4:30 now it's 6:19 and my car still haven't been look on they just walking…read morearound moving slow like they not sure what they doing