They know what they are doing and makes sure your vehicles issues are taken care of with very…read morelittle headache. Awesome place.

I feel as if they not only have many more parts than Autozone, the service may not be the best, but…read morein my own opinion, lightyears ahead of Autozone.

Nate Hopson and the family at Mungenast Lexus were fantastic…read more They walk us through the purchase of our new TX350 without any reservation. They are very professional. I'm looking forward to a continued relationship with Mungenast. This is our second car we have purchased from this organization. Would recommend to anyone. yours truly a satisfied car owner.

1 star -- Mungenast Lexus of St. Louis We were in the Lexus…read morecustomer lounge for a body-shop estimate on our 2017 NX. My wife stepped onto the lot to look at another Lexus while we decided "repair vs replace". When she asked the body shop manager, Gary, if the estimate was ready, he reprimanded her for leaving the waiting room. She said she was treated like a kindergartner. She was visibly upset. She swallowed the disrespect.....I will not. He reprimanded her in front of another employee, so this was public humiliation being used. Our Lexus salesman, Scott Campbell, was in the room, witnessed it, and apologized. In fact, Scott apologized on two separate days which shows that he knew it was unacceptable. Gary did not apologize. We have bought Lexus vehicles for years. We were shopping for our fifth Lexus. We will buy another Lexus. We will not buy it here. A customer looking at cars on a Lexus lot is not a child who left detention. On Google, the dealership replied that Gary is "not affiliated with Mungenast Lexus" and works for Mungenast Collision Center, and that we should take it up with that manager. We were in the Lexus lounge, at an appointment set up with Lexus, looking at a Lexus, with a Lexus salesman present. They later removed that embarrassing reply from Google. Directing us to another Mungenast letterhead does not change how my wife was treated in their store. There was no apology in that response. Their response was a pathetic, cowardly attempt to dodge accountability. Based on this weak reply, we've decided to cancel our lifetime Lexus customer status and walk away from the Lexus franchise entirely. There are other brands that appreciate lifetime customers. That is not the Lexus experience. And this is not how an "elite" dealer is supposed to treat customers. Based on the behavior....we escalated to corporate. Based on the Google response....we left the Lexus franchise. After four Lexus cars, we purchased a 2026 Acura instead.

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

I used this place to fix my car after I wrecked it. From the time I called in to get an…read moreappointment they were professional and very helpful. Kristen is the one in the front office was awesome and knew exactly what she was doing. They went above and beyond what they had to do. They saved me from renting a car and I got my car fixed beautifully I will always go back to this place if I need again. Thank you so much for all you did. My car looks great! You made a process that is usually stressful very easy. I recommend you to all that needs work on their car.

I'm SO happy I went with complete auto body. Obviously needing to go to a body shop isn't fun for…read moreanyone, but complete auto body was awesome. I had gotten estimates from a few places and no other body shop treated me the way this one did. The customer service was phenomenal, professional, and prompt which I really appreciated because a lot of the time these types of places are very intimidating for someone who's young and doesn't know a lot about cars. My car looks flawless and I loved how they were able to get me in quickly and complete the job quickly while maintaining extremely high quality work for a fair price. I would highly recommend complete auto body and will be coming back here if I ever have the need to!

Very honest,and knowledgeable. Only downside is very slow. This is a constant problem. I have gone…read morewithout my truck,car for a week just for a state inspection. I am now on day 2 waiting on the truck inspection. This is with calling 3 weeks early to make an appointment.

I've been using Kar Tech for the last couple of years now. Randy and his team have continually…read morebeen fair and honest with me. Prices are reasonable compared to other shops. Turnaround is always pretty quick. Not going anywhere else anymore; I know I'll get my vehicles fixed right at a fair price.

I am not sure how the current rating is so low. I recently punctured my tire (i have no idea how, a…read morenail on the road maybe?) and the situation was quite dire. i made an appointment with plaza tire that night (thank the lord i was able to schedule something the next day), and they actually called me early in the morning to say that if i brought my car in early they could see me ahead of schedule the work was done fairly quickly and the cost was super reasonable. Justin is great at customer service. i will definitely come back here for my tire needs

this place is Horrible! I go to get a set of tires and plaza tire messes up 5 different times, I…read morehad to go back up to the store 5 times! They went as far as letting air out of my tires to stop the wobble/shake. Then they sent me to another store where they said my rim wasn't bent and they put it on the back passenger side where I wouldn't feel the wobble as bad! I talked to Keith; which was just like oh well you have to get a new rim at my cost out of my pocket for there mistakes! My rims were fine until they let air out of my tires to try and get over on me. The first 4 times when the management was looking at it they was fine! They even charged me for an alignment to bleed more money out of me! I would recommend anyone to stay away from these guys! I'm so upset I have to go through all this trouble just for a set of tires! I really hopes this saves someone the stress of dealing with these crooks.

I've used CarMax before as they buy vehicles outright and I've found that their offers are…read morecomparable to dealers that offer you a trade in. All of my experiences here have been good. With this in mind, my daughter is thinking of selling her vehicle and we set up an appointment with CarMax. We did the online appointment process and it was so easy. When we arrived a person was expecting us. They asked a few questions, took the keys to have the vehicle looked at, offered us water bottles and offered to show us some vehicles on the lot. We decided to walk the lot by ourselves and then hung out in the waiting area. They have a nice setup with a monitor by the waiting area to show whose vehicle is currently being looked at and what order your vehicle is in. Looking over the vehicle took about 20 mins then they provided an offer. It was lower than my daughter was expecting so she declined. They did let us know the offer is good for 7 days. Overall the experience was easy and seamless. Every employee we came into contact with was friendly and helpful. In my past experiences when I did sell them a car, that process is easy too. You bring your title and all of your key sets. They take your vehicle, cut you a check and it's done. It is really that easy - no gimmicks!

Ok, first: the chairs could use an update. I was literally so uncomfortable with how gross and worn…read morethe chairs were at the desk where I needed to sign the paperwork that I actually just stood (awkwardly) the whole time. The adjacent waiting area with cushy chairs was nice; the ones for doing business have seen better days. Barring my physical discomfort, the balance of the experience was pleasant and expedient. Rather than use the kiosk, I checked in with a real human. She pulled up my online quote quickly and we were on a roll. Btw, the offer was about $1,000 lower than another local company, but from the time I got the quote until I went to actually sell the car, that place shuttered all STL locations, leaving me with markedly fewer choices. I recommend getting several online quotes before you head over. I walked in with my title as well, ready to hand over the keys and say a final goodbye to my beautiful 2016 Mazda 6, so there was no emotional roller coaster for me. I didn't waffle on the decision or need the allotted seven days the quote is valid for. Kudos to the staff! Each person I interacted with was incredibly kind and efficient. Soup to nuts, it took much less time than I anticipated. They offered to send me home in a Lyft, but I'm not a fan, so I paid for an Uber.

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!