I have taken my cars her for the past 4 years that I went to Lindenwood University and they have…read morebeen nothing but honest and loyal to me. Not once have they ripped me off and they have always been very easy to work with. Even as a 22 year old girl, who knows nothing about cars, they have never tried to take advantage of me and have never treated me like I was stupid or lesser because of my knowledge on cars and the many questions I may ask at times. They don't try and up-charge us and only provide the services that we need and request. There aren't any hidden fees and, as precaution, I always check my receipts before check-out and leaving the shop to ensure everything adds up. I've never had an issue in the many years I have been personally bringing my car in. I even had some pretty major things done here from an engine issue to having all four tires ordered and replaced.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

I recently brought my Honda Odyssey into my local Discount Tire to replace all four TPMS sensors. I…read morecalled ahead, and they were able to get me in and complete the work the very same day -- which I really appreciated. After the initial installation, the low tire pressure warning light didn't turn off. I was told it might take a couple of days to sync after driving. A week later, the light was still on, so I called the store and they got me back in that same day to re-check everything. In the end, they resolved the issue by replacing all the TPMS sensors with a different brand. A big thanks to Jason for taking ownership of the problem and making sure it was fully fixed. Throughout the entire process, every time I called or stopped by, I was greeted with professionalism and courtesy. I've been coming to this location for several years now, and whenever any of my vehicles need tires or service, this is the shop I trust. They consistently provide a pleasant experience and stand behind their work. Highly recommend!

Won't rotate tires that are 4/32! Plenty of tread left! Even wear on both front tires that are at…read more4/32. Missouri minimum limit is 2/32! What a joke

Ron and Chris administered excellent scheduling and processing of my oil change and tire rotation…read more I have used Plaza at this location since moving here in 1985; mostly for tires but sometimes for oil changes. I have had only positive experiences and good results. The professional service is worth the price.

Had a flat tire due to a valve stem leak. I'm from out of town. I dropped the tire off at 10 am. I…read morewas told it would be an hour. Two hours later I called and they said it wasn't done but he would try to have someone look into it. I showed up an hour later and he said they've been behind. Gave me my tire back and said it had a vale stem leak. They said they wouldn't charge me since it took so long. I put it back on my car and it got to looking and they didn't change/fix a single issue. Now we are stranded at night with a flat tire. I wouldn't recommend this branch.

Guess who hit another pothole... Their Tire Protection Plan is a godsend. This Plaza is STILL a…read moregodsend - they're friendly, don't make me feel stupid (I'm the granddaughter of a mechanic, lol) and always are quick. I needed it done by noon and they got me done before 11. As long as I live and work in the area they will have my business!

This is the WORST TIRE LOCATION!! come in and have an appointment at 8 A.M. (It is now 12 and my…read morevehicle has not been moved)!! This is ridiculous if you use Plaza Tire DONT COME TO THIS LOCATION!!!!! Making an appointment Does not help!! OBVIOUSLY BY MY EXPERIENCE!! !

Discount tire rocks! I've had a nail in my tire twice and…read morethey've fixed both free of cost. They also do free tire air pressure checks and fill the air for you. I went in today and a worker told me my front two tires really needed to be replaced. I asked him about my back ones and he said they're okay for now but he's worried about the front ones. A lesser salesman would've told me my back tires needed replacing for the extra sale, and as a young woman that happens a lot where they try to upcharge me. They didn't try to add anything, and I appreciated the honesty and went ahead with them to get new front tires. Service is very speedy and the waiting room has comfortable seating while you wait. I really love discount tires business model, and I really appreciate the workers at this specific location!

Always a solid experience! I've been visiting this location almost since they opened. The manager…read moreis consistently friendly and the staff is simply stellar. A high tech gadget, aka, a digital tire tread scanner, shows the techs exactly where your tread depth currently stands. They simply run it over the tires and beep boop beep, they've got an accurate reading. It takes all of the guesswork out of the equation and ensures a more complete picture of your tire life. The techs then refer to the large in-store guide, explaining their recommendations in detail. This visit, I popped in for a rotation. As a rideshare driver, I have the need for new tires far more often than Sunday drivers. I utilize their sister company, Tire Rack, find the most economical deal for my vehicle. I then have them sent directly to Discount Tire, who notifies me when they've arrived. I can either schedule an installation appointment - or just drop by. My experience here has been that they usually underpromise and overdeliver, especially when it comes to estimating how long I'll be waiting. I'm almost always out the door a bit more quickly than they quote me. Fresh Thyme is within walking distance, right next-door, if you want to kill some time while you wait, btw. Shoutout to Kaden!

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I have been coming to LTS Automotive for almost 9 years now for oil changes, state and emissions…read moreinspections, new tires, new brakes and lots of routine maintenance. This time was to replace the air conditioner compressor on my car. They did an excellent job on the Air Conditioner. It works really well now. They have a shuttle service to take you home so you don't have to wait there, which I found to be very convenient. The staff and service are great.

These guys have so much integrity, do every job right, and won't try to convince you to do or buy…read morethings you don't need. I'll never go anywhere else for service outside of warranty covered issues. Thank you LTS!

College son took car to St Charles Telle for a Missouri safety inspection. Front brakes had just…read morebeen changed a month before at a local shop, and they said the rear brakes should be good for another 9 months. Telle failed the rear brakes saying they were below a1/16" and that they looked like the originals. They quoted him $700 to replace. The next weekend I bought part to replace them and when I disassembled I found brake pads had over 1/8" and rotors were good so they didn't actually need to be done. Was it an inexperienced tech, or a way to get revenue because they don't make money on inspections? Either way, we won't be back!

I've been going to this Telle location for about 8 years, and they've always been professional and…read moretaken care of my car (over 150K miles now, and still in great shape). I've never felt scammed or pressured or talked down to, they are upfront with the repairs and costs and answer my questions without making me feel like a car-dummy (which I am). I really like some of the new tech-y services they offer now, sending me a text with photos and details of everything they've done, things we need to watch (but not worry about), etc. All of the guys at the front desk are super-friendly too!

Small unassuming repair shop located in St Charles that does quality work at fair and reasonable…read moreprices.

We called to see if they could install a simple part on the front bumper area and their response…read morewas "it's not worth their time". Not a great answer for a business.

I wouldn't return…read more I went in after discovering I had a flat tire. The man at the counter (I'm assuming a manager) treated me like dirt. Another employee of the store did help me to determine there was a hole in the sidewall of my tire. I was one day from pay day, so I was not in a position to replace the tire. I asked if they could put the spare on, and the man at the counter said it would take 2.5 hours to put on the spare tire. He then also mentioned that the tire with the hole was holding air, and I could get home on that tire. (Mind you, I live 40 minutes away and it's highway driving) I drove about 1.5 miles down 270 before the tire went flat. Thank goodness for St. Charles Police Dept and Justin at MODOT, I called the non-emergency police and they got in touch with MODOT. Justin came out and put that spare tire on in 5 minutes. (If anyone from MODOT reads this, thank you!) So no, it was not okay to get home on that tire. I believe the man at the counter knew that and just wanted me to leave. Seriously, the dismissive attitude he had was gross. I can't speak to the value at this shop - i was quoted $130 for one 195/65R15 sized tire. Don't do it.

had a 11am appointment got told to come back at 5pm which I did, got here and they told me it's not…read moregonna happen today. terrible