Just reviewing for this location and the in particular the staff. Failed to grab any names to give credit to b/c auto zone is like harbor freight in their ability to create and maintain clear levels of customer expectations in general. In terms of the products, quality, you get what you pay or wont do on yourself. That stability of expectations is also the reason they look identical with the same trashy accessories from 15 years ago without the surprise finds at harbor freight. Overall, their introduction a 2nd option of diagnostics is dramatically undervalued and has saved me the thousands. 4.5 for this location and usually 4 for other, but I applaud anyone that helps predatory behavior from dealerships. Alright, get off my lawn read more

went to buy gloves and it turned out they were on sale, when I went to check out though they were significantly more expensive then advertised. I asked the cashier about it and she said the sale had ended and they had just forgot to take down the tag. the manger then told her to charge me full price regardless of what the tag said so I went to O'reilly's. EXTREMELY DISAPPOINTED! read more

A very big thank you Lilith for being extremely helpful and went the extra mile! Will be coming here again.

This store really take care of me recommend it 100% nice staff and very nice people. They help me with everything I need

Had to come here to get parts to fix my husband's car. The website had some problems and we got a wrong delivery. The staff here were so helpful! The newer staff were open about when they were unsure of an answer and directed us to a senior staff member who got the part we needed and personally contacted us for updates! The cherry on top: when our car door wasn't closing properly, the staff came to help us free of charge and tried to get the hinges of the door back in place. Absolutely amazing staff!! read more

They said they would have my package ready to pick up yesterday. I go and look at it online. It hasn't even been touched for 2 days.

Slow AF! Pathetic. An old guy with a cane has a good personality and knowledge, but could maybe read the room and quit talking about family parties and picnics and the last 5 dogs he ever owned. I'm not joking. The other guy was in the back continuously, looking for something he never found from what I could see, with no communication with other customers waiting. IDK, how about, " I'll be with you folks in about __ minutes, I'm just about done," or, or, LMT, multitask!! Ask for questions of people waiting in line, while you are walking by to get something for the customer you are helping. Let everyone know the self-checkout line is easy and open. JHC! Customer service is just as valuable as what we need! None of us are there because we just won a contest! We need stuff that is going to cost more money than we might have to pay for it. Who is in charge!! Corporations suck! I found what I was looking for after waiting in line for a good 10 minutes to ask, then I was back in Line to wait again, same wait situations. 5 or 6 others were waiting behind me in line. People were pissed! I realized a self-serve machine was open and jumped out of line saving me another 10 minutes. Not the first time at this location.. read more

Chris was super helpful and went above and beyond to help me get the right part for my car.

Came to this autozone to find coolant for my over heating car. Realized there was an hose not connected to where it belonged. Asked the worker there if he could help me find where my coolant hose was supposed to be re connected to. Mans said "ohhh sorry I don't think we could help with that" read more

place sucks. dude didn't even know how to do a return. waited around for 30 minutes while he let others go in front of me because he only knew how to check them out. The workers rather be anywhere else. read more

We had a bad alternator that needed to be fixed, and this was the only store in range that we could get the car to because it's battery was on its last 1%. We got here and got the alternator, but we're waiting for my brother in law to get off work in three hours and come help us change it. Well, one of the employees offered to help us on his and came out with tools and changed the thing in the parking lot for us right then and there! Wonderful customer service, they saved us a few hours of waiting and then another hour or two of trying to figure out the alternator on our own! Would highly recommend this place! read more

Would not normally review this, but the year, such as it is...everyone masked up in here, store is a bit tight and small, but fairly well-laid out and seems to have all the requisite stuff you would need in a pinch on hand. I didn't see a lot of extraneous stuff, so this is probably best to reserve for those "in a pinch" moments, unless you're ok with ordering stuff in...then again, I suppose cars for the last couple of decades don't really lend themselves super well to DIY maneuvers, as it is... read more

had to replace a headlight and Chris did everything for me and was super nice. definitely will come back

Went there while on a road trip because my car was throwing more codes than a hacker in Russia. Super friendly and they let me use their scanner to learn more details on the issue. I usually have a code reader with me, then look it up on forums, but forgot it this time- they had a cool program that that gave a nice summary of my O2 sensor issue. They printed it and gave it to me with no pressure to but anything there. I drove back home to Portland where I could order parts and fix it at home. read more

I was so pleasantly surprised to find that there are still individuals in this world that go the extra mile with a fabulous attitude to go with it. My battery had died and after purchasing a new one C.J. offered to put it in my car for me. This was a HUGE help to me @ something that will keep me coming back to Autozone always. Thanks for the outstanding service! read more

We worked with Jarrod at this AutoZone and he was great! He did not try to upsell us and was so pleasant to work with even while working on the 4th of July. Would come back to work with him again. read more

They have had everything I've needed so far. The staff is friendly and helpful. The store is clean and in a safe area. I'm sure they should be able to accommodate even difficult requests for parts. read more

AutoZone - Auto Parts & Supplies Near Me - Salt Lake City, Utah

Been here a couple times over the years and no issues. Honestly I don't think I've ever had a bad experience with Autozone anywhere. This is the one closest to me and they always seem to have whatever parts or accessories I'm looking for. I needed help installing my windshield wipers and Steven M. came to the rescue! It was done in a snap and just in time for the rainy season. Thanks Steven for being super nice and helping me out! read more

I agree with the others, TERRIBLE service. One employee in particular named Brent was on the phone the ENTIRE TIME. I brought in two containers full of oil to be emptied, he gets off the phone, I ask if I can empty them myself, he says no because they recently had an accident... So I leave them on a cart to be emptied and 2 seconds later he's on the freaking phone again! Mind you there's 3 behind me in line... This place sucks, don't come here. read more

BUYER BEWARE! Bought a battery here years ago and it kept going dead. Autozone would charge the battery and give it back. Finally, after demanding they replace the battery with a new one under my warranty, they gave me what I thought was a brand-new battery. Then, a few months later it died. Instead of hassling with Autozone, I called AAA to take a look. Low and behold, he showed me not only had they given me the bottom feeder of batteries, it was USED!! Never ever shop here for anything. The customer service is horrendous, rude and condescending. read more

I have always received great service from this location. From finding my parts, at other stores if necessary, to rushing to the parking lot to install a battery or wiper blades - always great service. I also love the lifetime warranty on parts. read more

The dreaded CHECK ENGINE light! It'd be fair to say that I'm not completely ignorant when it comes to automotive stuff, but enough to get myself in trouble. Luckily, a great guy named Doug came to my rescue. He was efficient, friendly and actually looked up how to replace a simple sensor which saved a sucker like me a lot of money at the mechanic. He made me feel a ton better about not knowing what I was doing and made me feel confident I could easily fix it myself. This was my second experience with this location, and both times I was helped by Doug. Good experience overall. read more

The employees here are useless. I shop here a lot but any info that any of these employees gives or if they try to help you find something they have no clue what is even in the store. read more

Horrible costumer service I had to pretty much beg the employees to help me. They just didn't seem interested in helping their customers. I've never had a problem with autozone before and their employees have been very helpful, but at this location they are. Update: I went back to this autozone... same story. Chad sucks. He is the worst manager I have ever encountered. He refuses to help his customers while having the worst attitude. Someone really needs to teach that "manager" something about customer service. read more

Thank you to Brent for taking the time to put in a new battery for my Murano. He was very friendly and proficient!

Staff was very helpful, helped me understand what was going on. In particular a taller guy with longer hair and an epic beard and Stache

The service here is terrible. Most of them are incompetent and a few of them are purposely belligerent, Jeremy in particular. I rented a compression tester that didn't work very well and when I brought it back he wouldn't let me return it claiming that I had broken it. If you know exactly what you need and come in with a part number the employees might just claim it's not in stock to get out of walking back and finding it. Overall I've only had bad experiences at this location. Go to state street read more

Stopped in to replace a fuse. Didn't have a fuse puller or pliers so asked if I could borrow pliers for five seconds to pull. Clerk responded (with a chuckle), got some for $5 I could sell you. Managed to pull it with my girlfriend's tweezers from her purse. Then had to go in and pay $5 for the fuse. Crappy customer service. read more

Store was very clean and new. Patrick was very helpful and helped me change my battery. Great service.

Poor service and advice. I was the first customer in the door and two guys were working-neither had time to help me. I had to call to them in the back. Then, simple question about an exterior product and I was given the wrong advice. The kid at the counter simply did not care. read more

I don't know a lot about cars/motorcycle maintenance, and had a few questions going in. All the lady told me when I asked her questions was, "I don't know." The only thing that is good I found is the selection. So if you know your stuff, this is probably the place to go. If like me or 90% of people, you don't, go local. read more

This Autozone is by no means in any rush to help customers. While they are slow they are usually nice and willing to answer questions I have. What I'm saying is if you are in any hurry, then you should go to a different location. However if you have plenty of time to burn then you should be fine going to this Autozone. read more

This Auto Zone has really turned around, the employees are eager to assist and will help out in any which way possible. I have come to this store multiple times and have never left disappointed. Some days, they don't have the parts I need, but they will find the parts for me through online dealers or a part store in the area for a better price/availability. read more

TERRIBLE customer service and products. I bought a battery a year ago and it died on me, so I took it back in under my warranty and they had to decide whether it was good or not. Their battery reader read it as "good" and they wouldn't uphold the warranty. Since I couldn't get my car to start even after charging the battery, and nothing else wrong with the car, I said I would just purchase a new one then. The manager Jeremy Adams gave me quite a bit of attitude about it, (even though I was willing to spend more money). I would recommend no one go here. The batteries don't last long like they should and the employees (especially the manager) are not helpful or nice. read more

I stopped in to have battery checked , just as I thought it was bad. I need a new asked on a price the guy told me 166.00 I was like ok thanks. I called a friend who said that was really high let him see what he could do asked me what battery type it was, so since I had already left I called and spoke to another gentleman who told me the type and quoted me price that was very diff and forty bucks cheaper with 3 yr warranty . I feel that because I am not mechanically inclined people try and take advantage. read more

So I went in to get some spark plugs and the service was terrible. Was terrible. Finally they said hello to me but seemed put off by my request. It's not that complicated to be nice. It's also not that complicated to treat the customer as though they might know something. I recommend O'Reillys auto parts they were incredibly helpful and have the parts I need it read more

After finding the items we needed in the store we proceeded to the checkout counter. The clerk began to ring up our purchase when the phone rang. Answering the phone and helping the person calling in was more important than in-person customers. After waiting 4 minutes we left the store without purchasing anything. The manager came out and said the clerk was following company policy -- no apologies were even offered. We will not be returning to any Autozone. read more

Like Autozone for its usually informed employees. Some are a little more surly than others but I got what I needed for todays visit and was sent on my way. read more

Horrible service and an unfriendly staff. When you walk in to ask a question, the representatives react as if you're bothering them. I thought the first time I went was maybe an off occurrence. I unfortunately had to go back again and the same reaction happened with a different staff. I'm frustrated that it's the nearest auto parts store to me but I will drive farther in order to keep my business from them. read more

Worst autozone ever! Be prepared to wait in line for awhile, since they never have enough staff working. Don't rely on these guys for mechanical advice either. Two stars because they have helped me with check engine code diagnostics. read more