0 out of 10. The driver tried to charge $910.00 to get my car unstuck. My car was not towed more…read morethan 1ft. He said he got the fee down to $536.00. I was never showed the fee breakdown. Once I was home the management stated the driver incorrectly charged me and corrected the fee to 278.00. This is so disheartening as a retired Soldier on a fixed income. I wouldn't recommend this company to anyone.

It was unfortunate that I had to use their service but when I did I had zero issues. Had an…read moreaccident on Fort Liberty they came within 30 minutes and helped. The people at the front desk were very helpful and also went out of their way to check up on some information regarding insurance company numbers. Super Helpful.

My experiences at this AAP have all been so delightful! Even when I was just calling for info. The…read morestaff is professional, knowledgeable, and very kind! The employees will come out to my car and help out with whatever they can and it's just a weight off of my shoulders. I'm so grateful for all they do! Thanks guys!

Every time I have shopped here the employees have been nice and done there best to help me. The…read moreperks and discounts they give for shopping are nice as well.

The evening crew is very hard working and attentive, willing to go above and beyond for the customerread more

I was quoted $110 for a 100 ft roll of shrink wrap.. I went to Uhaul and bought 1000 ft for…read more$16.99.. scammers. Save your money.

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

Great customer service, friendly staff. They greet you when you enter. Robin was awesome helped me…read morefind what I needed quickly and I was in and out in 10 minutes. I will return for future purchases.

We couldn't have asked for better service. Our friend, who has difficulty getting in and out of…read moreher car, had to have her car battery checked. Garcia came out to her car and hooked up the equipment to test her car. After finding the problem, Garcia conducted business from my friend's car so that she wasn't inconvenienced. She was so grateful for the thoughtfulness and service that he provided.

Told them I needed windshield wipers and a cabinet filter. She looked it up, took me to the aisle…read moreshowed me the different prices and she picked the right sizes. She also got the cabin filter and checked me out even though I think they're mostly self checkout. She even installed the wipers for me! Service was terrific. I'll be back.

Tony really helped us out when we needed him! We had to take a drive to Va over 200 miles and our…read morecars battery was giving us problem and they helped us put in a new one in with an even higher voltage than our previous one that came with the car.. at an affordable price no less!

First of all, Mr. Jones is an excellent small engine repairman. He is amazingly knowledgeable…read moreabout all the different types and brands and can tell a lot just by listening to the sound of the engine. He encourages yearly maintenance to keep your mower, etc running smoothly, he gives you helpful tips that helps you not make costly mistakes when using your small engine items. He is continuing the successful business his father started years ago and we trust and appreciate Mr. Jones with all our small engine repair needs. Kimberlin R.

These guys were great! Our lawnmower wasn't working, they took it, worked on it on the spot, even…read morethough they were pretty backed up. They took a look and realized it was a pretty quick fix so just went for it. Gave it a little tune up. They were friendly, professional, offered great service for a fair price, and all on a super fast timeline. Couldn't have been better. Recommend this place 100%.

It was car quest but it's advanced auto parts now and the staff is amazing!! The store manager…read moreChristine Fuller is super knowledgeable and very helpful. I recommend everyone to get their car parts and paint at this location.

Terrible customer service. Walked into the store, and couldn't find the part I was looking for and…read morethe guy didn't even look up or greet me to see if I needed help. Just sat on his phone the whole time