Stood at the counter. Two workers playing on their phones. Tried to find wiper blades with the…read morecomputer. It didn't work. When I started to leave they ask me if I needed anything. I said NO! Went to a locally owned. Won't be back.

We went in there needing help with my AC and the worker Jose was so extremely helpful, while he was…read morehelping me he educated me on my car and made great conversation. He went above and beyond with helping me and had some good jokes as well. Great experience and I was able to save money.

Top notch staff here!…read more A lovely lady really helped me out in a pinch when she didn't have to. She was empathetic to my situation and decided to resolve my dilemma out of pure kindness. What an unexpected April fools 2024 surprise! Thank you!

To be honest Gene did not tow my car but he put me in touch with various other providers in order…read moreto help my daughter whose tire blew out on I5. The service of the roadside assistance from her insurance company was essentially non-existant and cost over two hours of delay while she sat on the side of the road in 100 degree heat. Gene put us in touch with a towing company and a tire shop, all open on a holiday. And despite the fact that he didn't make a dime off any of this he called me later that night just to make sure my daughter got help and was home safe. I may never have occasion to use Gene's service but if you do, don't hesitate. Thank you Gene, you were a life saver!

Excellent customer care late in the evening. We caught a terrible flat in a rental that had no…read morespare. Everything was closed due to shelter in place, and Gene's 24 Hour Assistance gave us an honest price break down, and made sure we knew all of the options to best take care of our emergency. It was a huge relief! If you are in the Bakersfield area, call them first.

Great service, nice people and the coolest cat ever. Went in here for a set of new tires. The…read moreprice was reasonable and the service was great. While waiting, their cat spent the whole time in my lap.

Saved our family camping trip! My fully loaded vehicle, loaded with 7 of us (3 of them kids) were…read moreon our way to Pismo to camp when (of course) our trailer for a flat somewhere in Maricopa on the side of the road - 20 mins from the nearest tire store. We found the tires we needed at Smith & Son Tire after a quick phone call. Unfortunately, being panicked, rushed, and sure lets blame the heat while we're at it - we didn't bring the tire. Argh. We decided to drive all the way back, pick up the tires (we decided to replace both) and back again to have them replace the tires. Putting back our trip 2 hours at this point (a lifetime for kids haha). While pulling out to go pick them up, the man at the front Derrick, stopped us and went and spoke to one of his guys and told us he was going to send his guy out to follow us and replace both tires. Words don't describe how GRATEFUL we were!!! Jose followed us out the full 20 mins and replaced our tires quickly and efficiently :) I didn't even know kind people like this still existed. Thank you again for making what could've been a long stressful situation much quicker and easier than it would've been. You guys are AWESOME :)