I've been going to Monarch since 2019 they've serviced all four of my vehicles now in the history…read morewe have owned them. They charge more than any of the other surrounding shops cause they claim to do quality good work, which they always have done. However, recently, I brought my car into them on short notice for them to get my sunroof closed. They may have achieved that, but they left my car in somehow a worse state than it was already. They left greasy oily fingerprints and markings all over the headliner. It was bad enough I had to pay someone to get out. They only had my car for 5 to 10 minutes tops. I used to really enjoy going to them, but this whole interaction has rubbed me the wrong way and I won't be coming back after that. They didn't have any respect for my car which was an immaculate shape. Like cmon guys you gotta wash your hands before you going touching other peoples cars :| not cool...

They were fast. They were inexpensive. They were friendly. Will definitely be going back.read more

DONT GO THERE!!! The guy there was drunk when "fixing our tire" and charged me $160, $120 for the…read moretires and 40 for "labor" he only gave me one of the new tires and left me with a fucked up tire and told me to come back tomorrow HE KNEW THE WIRE TO MY TIRE WAS SHOWING AND NEVER THOUGHT TO TELL ME, and he still let me drive away. Me thinking I got my new 2 tires and my patched tire in the back, I had to drive to Bakersfield to drop my husband off at work when one of the tires blew up! He was supposed to put both tires I had just bought from him in the front and keep the patched tire in the back. Tell me why he didn't do what I asked instead he put the patched tire in the front and didn't give me the second one. I had to spend another $50 for a used tire in Bakersfield. When we confronted him about it he said it wasn't his fault but if he had done the job like I asked him to it wouldn't have happened! If I could give 0 stars I would! This place needs to be shut down!!

I swear they don't like white people they charged 50$ to do two tires which were just needing plugs…read morewhen they charged others 20$ to do the tires that recommended me this place is outrageous

These guys do honest quality work for great prices. Taft is over saturated with repair shops on…read moreevery corner. These guys are ACTUALLY worth giving your money too. I've been to pretty much every shop in town and these are the ones to go too. Their price for the quality is unmatched. Whatever you ask them to do they will do and won't do anything else without asking you first. So many shops like to tack on repairs and make unnecessary suggestions and these guys don't. They've earned my continued support!

I recently moved to the area and needed to find a new mechanic. When I stumbled into this place, I…read morefound friendly and competent service. The first time I went I had a flat tire and they fixed it quickly and I was on my way. Since then they have done vehicle inspections, oil, changes, and minor repairs. They charge affordable rates. A lot more affordable than a dealership! We are lucky to have such a skilled automotive mechanic in our little town.

To be honest Gene did not tow my car but he put me in touch with various other providers in order…read moreto help my daughter whose tire blew out on I5. The service of the roadside assistance from her insurance company was essentially non-existant and cost over two hours of delay while she sat on the side of the road in 100 degree heat. Gene put us in touch with a towing company and a tire shop, all open on a holiday. And despite the fact that he didn't make a dime off any of this he called me later that night just to make sure my daughter got help and was home safe. I may never have occasion to use Gene's service but if you do, don't hesitate. Thank you Gene, you were a life saver!

Excellent customer care late in the evening. We caught a terrible flat in a rental that had no…read morespare. Everything was closed due to shelter in place, and Gene's 24 Hour Assistance gave us an honest price break down, and made sure we knew all of the options to best take care of our emergency. It was a huge relief! If you are in the Bakersfield area, call them first.

I bought a truck someone down here because I'm having hard luck right now and this person I thought…read moreit was reliable honest I'm so reliable he stole a truck back from the same day that I paid him $2,300 for a Nissan call Scan 3000 1501-1500 next time happy couldn't do it call them 600 I know 250 on top of 1500 he said I didn't call him for 5 days so he came to the truck back Harper gum get business and everything my wife and I in the hospital my life's been running low you don't have the money to give but I think that I should have contacted him about the drug instead of worry about my wife I'm kind of homeless now

dont do business here. Dude just cussed me out from top to bottom because I called and checked on a…read moretire that was promised to me 4 hours earlier. Got pissed because I called to check on it.

Excellent Service. Verry helpful and quick. He even checked all four tires and was verry informativeread more

I hit a huge pothole near Bakersfield, got a flat tire, and called Mariscal Tires. They were super…read morehelpful over the phone and assured me that they could replace my tire on the side of the highway. Efran showed up in less than 30 minutes and replaced my tire in less than 10 minutes! He was very nice and helpful, and the price was more than reasonable. I could not recommend a roadside assistance experience more.

Tow person KEVIN SAVED THE DAY!!!!!!!! My horrible Fox rental car broke down on me the first 3…read morehours of driving on the I5-S!! I cannot get a hold of Fox roadside service and they were not returning my calls. I had no other choice but to call AAA tow, and once I requested a tow on the AAA app, Kevin immediately came & was so quick compared to the tows when I am back home. Kevin was so nice, friendly, helpful and personable. THANK YOU AGAIN!!!!!!!!!

No one wants to be stranded on the side of the Highway and out in the middle of nowhere. However,…read morethat is exactly what happened to me. I was driving on the 166 about 95 miles from my home when one of the front U-Joints on my truck snapped. I heard a loud bang and pulled over. When I inspected the damage I noticed that the driveshaft destroyed a break line and an oil line. Needless to say I was stranded. Luckily I was in an area will cell service and I have AAA. I did have a special situation...I was in an oversized truck and I had my german shepherd with me. I relayed this information to the AAA operator and was informed that do to this whole virus thing and my dog...it would be up to the driver if he wanted to take me in his truck. 95 miles from home with a dog and possibly no one to take me back??? The AAA operator told me the driver is required to get me to the nearest town and if they were going to take me the rest of the way it would be up to them. She said that if the driver didnt want to take me to call AAA back and they would try to find me a cab service. What? That worried me. However when the driver showed up he was very professional and took me and my dog home. The driver Jay, was nothing but the best. He was trully a lifesaver! I highly recommend having AAA so if your in the area and get jammed up these professionals will come to your rescue. If you dont have AAA, give these guys a call before you call anyone else and hopefully they will be able to assist.