I'm so happy that I called Higgins. On July 3, I totaled my car in Tehachapi. I was there for the holiday. I'd never dealt with auto salvage before. Boy, they can be tough. I called two places before I checked Yelp. Higgins was rated very high. Phillip, over the phone explained the whole process and he was very patient with me. The other two yards I called first were actually mean and wouldn't explain anything. He agreed to go all the way to Tehachapi to tow my car. There was paperwork needed, and he mailed me what I needed to sign. He was exactly what I needed. If you're ever in the predicament I was in, call Higgins first, you'll be glad you did. read more

Great company and friendly staff. I found the parts that I was looking for and be very pleased to be able to order

Higgins has always been good to me anytime I needed anything, most recently I needed some parts for a Ford Fusion and they got right on it! I also had a 16 F150 they got the parts for after I got in an accident. Very responsive, reasonable and easy to deal with. read more

What wonderful people I dealt with today Juan and Garrett helped me out tremendously help me to my car making sure I had the correct things I needed. I highly suggest Coming here if you need any parts for your car great business And great service read more

EXCELLENT experience from beginning to end with Higgins Auto Parts!! First contacted Tony who was awesome in helping me to surprise my son with this purchase. He was pleasant to speak with and very knowledgeable. Second contact was with Juan the General Mgr. who was SO very kind and helpful to me as I was worried about pick up. He went ABOVE & BEYOND my expectations in helping me with delivery instead. It took SO much stress off me and I am beyond GRATEFUL! THANK you SO much for such an easy & wonderful experience guys! :) Will be back for sure for future purchases. read more

Richard was awesome! Made some special arrangements for me and was extremely patient. Not to mention the awesome and welcoming office with cool vintage auto signs. By far the cleanest most well kept auto dismantling facility I've ever seen. Highly recommend! read more

Higgins Auto Parts - Auto Parts & Supplies Near Me - Bakersfield, California

AVOID THESE CROOKS! They posted an engine that I purchased for $1500 on ebay. They said they didn't have the engine using a silly "the engine is not viable" excuse. Instead of immediately canceling the order they held onto my money offering an engine with 133,000 more miles for the same price. I declined their offer but they held onto my money anyway. I had to call the online marketplace to get my funds halted to stop this shady business from further unscrupulous dealings. read more

Higgins Auto Parts - Auto Parts & Supplies Near Me - Bakersfield, California

I purchased parts for two of my vehicles over the phone. One, a wheel for a 2014 Ford Focus, I paid for online and picked up in person the next day. (Some parts require a core and this is one of them, I brought mine with me to avoid the core charge.) The other, a trim piece for a 2016 Honda Pilot, I had shipped to my home. I paid for it on Thursday afternoon and received it Friday. Great service, great prices. (Now if I could just figure out what I can stick the 5.0 Coyote motor for sale in their lobby in to justify going down and buying it, lol) read more

I wish there were more stars to add to these 5 stars on my review on Higgins Auto in Bakersfield California. Very unfortunate a deer hit my car and ripped off the front door car mirror. My dealership was going to charge such high prices to replace it that included labor. A local mechanic of mine suggested to search for the part, and I found it online at Higgins Auto in Bakersfield California. I exchanged a live chat and emails with Mary Higgins, to order the part I needed, she sent me an invoice that included shipping and easy link to pay it online to them. Within minutes after I ordered it, I received an email from Mary Higgins, with confirmation receipt and shipping information. I know in the future, if I ever need a Auto Part, for sure Higgins Auto is the place to go. Thank you Mary Higgins for your excellent service. Patricia Dente read more

I purchased an item from Higgins on ebay. The item was not as described. I shipped it back. When they got it back they lied about the condition of the item and claimed I damaged it by using a photo of a different item. Do not give these deceitful people any of your business. Shop somewhere else. read more

This scummy organization send an unsolicited spam text to my phone asking if I wanted to advertise their business on my car. I've never heard of them before and don't even live in California. I recommend not doing business with a company that would stoop to such underhanded tactics to advertise. read more

Been dealing with them for years and when I finally need a warranty they find a reason to decline it . Horrible place , trashtrashp

I bought a door and wheel for my truck. Higgins Auto Parts prices were great and their customer service was excellent. They helped me load my parts and were great folks to work with. I'm really impressed. I would recommend them to anyone! read more

A great place to buy good car parts. The staff is helpful and the management ensures great customer support. I highly recommend Higgins Auto Parts. They have always found the right parts for me and have reasonable rates. read more

I called this place because they had a seat that I needed for a Mazda CX-5 and it was at cheap price 157 , talked to Richard and told him I was coming to get it from Los Angeles all the way to bakers field 2 hour drive , When I got there they first some guy on the front told me they didn't have anything for that car then he found the records that I talked to Richard and radioed the guys on the back to bring the seat , i waited more than 30 mins when I got news , they told me that they Couldn't remove the seat from the car , I told them that I only needed the top that if they could do me a favor and cut it they said no, then I asked if they could sell me the airbag cause that's what I needed , again I was denied that , I asked so what are you gonna do with the seat ? They said they'll scrap it wit the car which obviously I doubt , I figured thet advertised the seat at a too low price and at a higher price , they didn't want to sell it to me for the lower end and came up with all sort of excuses not taking in consideration my drive and all day wasted because they couldn't tell me they were not gonna sell that seat at 150 not apologetic they just said the boss don't want to do anything to the seat not but half or take it apart to sell it even though i told them about my drive and I just went to them for that part no other busses to drive and waste all my day and money on this ordeal , please make sure they have the part ready when you call and don't waste your time and money and get turned back frustrated and angry , to this company please change your listing to correct prices or tell customer you're not gonna sell before they go to your location and waste their time if you're not gonna honor the prices read more

I purchased and picked up a door from Higgins Auto Parts. Found the part on Car-Part with a very precise listing. Spoke to Mary who was very professional, pleasant, informed, and helpful. Made an online purchase very easy. For a salvage yard the reviews were pretty good and the owners also answer every review regardless of being positive or not. That is a good sign of a small business that cares. I have a body shop for over 35 years. I was apprehensive since it was a two hour drive each way and I had already gone to a couple of local yards that simply lied over the phone. Unfortunately that is a big risk in dealing with junk yards. Higgins is not a junk yard. When we got there I was completely blown away. The door was clean and ready on a rack. Exactly as described. The location is organized, very clean, with a great office and friendly employees. There is a reason they have been in business for so many years. Thank you Mary. I would recommend Higgins Auto Parts to anyone! read more

Called on Feb 24 for GMC Yukon Denali dash panel. Luis quickly found one is good shape and told me it could be out by the next morning. However, when they tried to remove the part, the plastic had become so brittle from sun damage that it cracked. They quickly refunded me my deposit when I arrived and Daniel (I think was his name) helped me find an armrest that I needed for the same vehicle. He gave it to me at no cost, because of how far I had driven. Great customer service all around and very knowledgeable staff. read more

Ordered suspension parts from Mary not only did the part take longer than she said it would it came in wrong when I called to get another one she said I ordered it wrong and I would have to pay for another one plus pay shipping to send the wrong one back will never use them again I don't recommend terrible customer service read more

This is the cleanest "junkyard" I've been to! They take pride in their work and it shows. I needed a seat for my Camry, they had many but the original one I bought had an issue so they found another one but when they brought it out the airbag had blown. Mary went and had her mechanics pull another seat out for me, which needed up being a perfect seat. I had drove 2 hours to get the seat as well, they could have easily refunded or told me tough luck. Instead they went above and beyond to ensure my trip was worthwhile. They even loaded the seat for me. All of this was on a hot day, they treated us like family, never once heard any groaning or issues when I refused the seat with a blown airbag. They immediately went to correct the issue. It's been 6 months and the seat is more than what I wanted, has great cushion and feel, no place else would I be able to get this part quality at such a cheap price read more

They know what they are doing and provide great service. The shop is clean, they pulled the part, I inspected it, and we had the paperwork in no time. Nice folks, very helpful. This place will change your view of scrap yards. Great service and great inventory. Give them a try, you won't be sorry! read more

I was told I needed a part for my car so I called this place to see if they would be able to help me in my search. I spoke to Mary which was very helpful in providing me with expertise advice and getting me the right part. Thank you. read more

I had been looking for a drop out/change out engine and trans for about a week when i was finally referred to Higgins. Thank you Mary for making my purchase really fairly priced and a breeze to go through the process! My engine was loaded fast and i was on my way. Large selection, clean location, and clean parts. Thanks for everything! read more

just wanted to give praise to Juan an employee at Higgins. very nice and attentive, understanding of needs. appreciate good employees when you have them! thank you! read more

Needed a new radio for my work truck. Found it on their web site and called to order it. Paid with a credit card and received it in less than a week with standard shipping. Half way across the country. Numbers matched and works like new! I drive 40 miles one way to the office and then more to the jobs so a radio is a must. Fast and friendly with the right parts for the job. Even if I could find parts closer I will probably come to them first! read more

Dealt with Daniel and was very happy with customer service. I called about a part from a wrecked vehicle I found on Craigslist, Daniel was helpful with giving me a description of the condition and worked with me on the price. I live on the east coast so he had to ship the part which I received within a week. It was well packaged as it was an electronic unit and worked perfectly after installation. Would highly recommend for any of your 2nd hand OEM necessities! read more

I called every parts line I could find in Southern CA. I ended up trying Higgins Auto Parts in Bakersfield. Mary answered and she not only found the exact part---she had it shipped out that day. This is amazing customer service. I am glad now that she me several questions about the part since I didn't think they were important at the time---but now realize she saved me from getting the wrong part. Ask for Mary, have your information ready and she will take the time to help you. read more

0 stars if I could. I really need my car fixed & was simply looking for a cheap part. I saw an ad online and called to see if it would work for my car. Easy right? Not here! I called and spoke to Mary. She was extremely rude to say the least. She literally laughed at my questions and made me feel like I was bothering her. I got nothing accomplished through this and do not appreciate the way it was handled. A simple No would have been fine. The lack of quality customer service alone will be this company's demise. Cheap parts but not worth the hassle of dealing with people who aren't willing to help/ listen. read more

Far and away, the best customer service of any used automotive parts around! I needed an a/c compressor and an alternator for an '02 Mazda Tribute. After calling or visiting nearly every automotive recycler in the book, I was greeted with the one person who was pleasant and did not sound disgruntled. The facility was clean, and the used parts were very clean, in bags, and with protective caps installed. Here's the amazing part: They were the cheapest, and offered a 1 yr warranty!!! The $45 alternator has the same warranty as the $195 one from Autozone. read more

I called to get parts and talked with Mary. She was very informative and great to work with. Prices are good NDA the service was great. I will get more parts from them in the future. read more

Horrible customer service. Overpriced parts. The woman who answered was very stoic and unhelpful. Will never recommend this shop.

Best in the business!!! Nothing beats this locally owned establishment. They have everything you could possibly need and if they don't they will find it. There's a reason this place has been in business for well over 60 years, they know their stuff. read more

The owner here is so sweet and polite, could use a lot work on their customer service. My dad makes many purchases here for his job and purchased a part for my car that sadly didn't work out but the owner processed my refund and the labor money covered by the warranty I purchased. I would definitely return, thanks again to the owner of this place for his assistance. read more

I'll keep this short and simple. I needed a part for my 2010 Pontiac Vibe. New from the GM dealer it was going to cost me $150. I used a website called car-part.com to find it online, used, for $45 at Hiigns. I called to confirm they actually had the part. They were courteous, understanding and took my order on the phone no problem. Not only that but shipping was fairly inexpensive for a bulky, heavy part. To top it all off, it arrived the very next day from Bakersfield to Pasadena. The part was even in great condition. I can't say enough about a business that provide goods and services without any BS at a reasonable price. Higgins is it and honestly, if I need any more parts. I'll look to them first. read more

Went there today to pick up parts for my car, called daniel the day before and as little as few seconds on hold daniel knew the parts I was talking about and confirmed that it is available sure enough came and got the parts in less than 5 mins, the drive might be 2 hours long but hell you don't that kinda service elsewhere. Their yard is so clean and organized i would say its cleaner than any electronic store, you would not think that it is a car dismantling place till you walk in the dirt. From the front to the back it look like a car dealership. The mechanic who help me out is outstanding as well, they have a golf car that takes you to the yard even if is only a few steps away. thank you guys for helping out and for being better than anywhere else. read more

From top to bottom a great customer service driven company. As a body shop fast and accurate parts are a necessity, Higgins provides that on a regular basis. From visiting with Phillip on his sales visits to Luis always taking great service to another level and Daniel knowing what we need like he can hear what im thinking. The drivers are professional and courteous. Great local parts provider. read more

Higgins auto parts is best of the best, It's a gem in the rough. Lady called Marry is the life saver for everybody, Hardest working woman i've ever dealt with, Very professional, Patient and seriously i really think she's the back bone of this business. Thank you Marry and thank you Highins autp parts for helping me, I will never forget their help. Honesty is very hard to find these days, And i can never describe how happy i am, U R THE BEST MARRY :) read more

I'd give these guys six stars if I could. I needed a smart junction box for my Mustang. I called a local salvage yard who did not have the right part but checked online for me and found a few places that had it. They recommended that I call Higgins who they said are great guys. I now know why. Tim was super helpful to make sure I had the right part, the price was right, he shipped it out right away, and it arrived in great condition, just as advertised. Fantastic! read more

The woman who answered the phone refused to answer if they had a specific vehicle until i told her what parts i needed, and then rudely cuts me off after i say only 1 part. She proceeds to tell me that they didn't have the part. All of a sudden she has the ability to check the yard's stock and tells me that they have a different model than what i was looking for. I have rarely experienced such disregard for Customer Service, so hear I am writing my first online business review. read more

I needed to get a part for my air conditioner that I was not able to find locally here in Lancaster or Palmdale, and I had to drive all the way to Higgins in Bakersfield to get the part. It was well worth the drive. Not only did they have the part, but it was clean with hoses and in nice packaging. It even came with a core exchange price reduction and a warranty FOR A USED PART! read more