Needed one new light bulb for my taillight. Greeted when I walked in the door and didn't take long…read moreto find the bulb I needed to be on my way, I was planning on installing it my self but had a helpful associate named Casey replace both of them for me while it was storming. Saved me the trouble!

At first I had stopped at advance auto on Lexington road in Athens ga to get my battery tested. Was…read moretold by the fat blonde female manager that they were not allowed to go outside and do testing. Which I no is false because I have had things check before. And was also a surprise to the little red head assistant standing on the other end of the counter. Anyway. I left there and came to auto zone I asked Shane the manager if he could test my battery and without hesitation came out and ran the check not only on the battery but alternator as well. Turns out battery was bad. Shane removed the old one and installed the new and checked again before I left. Now that's great service. No question where I will go next time.

Jason and Bradley did a great job by explaining the different types of tires available for my SUV…read more When I decided to get the Bridgestone tires, they put them on the very next business day! Thank you! I feel much safer now!

I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I came in for an oil filter, which the sales associate helped me pick out the most economic choice…read morenot just trying to upsale me, which I greatly appreciated. I got out to my car, it wouldn't start. The battery was dead, and I was worried I needed a new starter as well. Turns out it was just the battery, which they once again were honest and helpful with choosing the best option for me. Special recognition to Julz, who helped me change the battery, which is especially difficult on a Chevy Impala. He did it in about 15 mnts., when the usual time it takes is 30-45 mnts. He also sprayed some non-corrosive spray, and threw in some new post covers for me. Very helpful, saved me a LOT of time and headache.

this store has terrible customer service. two times in a row when i go into exchange the battery…read morethat doesn't start my car they will not complete the transaction. SPECIFICALLY JOSH HAMMOND WAS EXTREMELY RUDE. at the time his friends that were not employees in the store and drinking while instigating the interaction. the first time exchanging the battery the cashier called the manager who refused to explain the warranty policies, ended up getting the battery replaced there anyway after calling another advanced auto location to confirm the warranty and the exchange was completed. the second time in late january 2025 JOSHUA HAMMOND refused to do his job and wouldn't or He said he "couldn't" pull up the transaction, which was pulled up the time before. This place is ridiculous.

My old truck was low on oil... not only was the price at O'Reilly competitive but they also came…read moreout into the rain to top me off. So, for a purchase under $5, an employee went out into the RAIN, added the oil to my engine (per my request, it was ridiculously low), thanked me and sent me on my way. That is more than customer service; it is customer experience. Thanks O'Reilly!

It was 9pm on a Friday night and I had 2 headlight bulbs out and couldn't drive without them. Kyle…read morereplaced both bulbs for me in 10 minutes flat and kept me on the road. Thanks for the terrific service Kyle!

This store has the best service of any place that I have been to in the surrounding 50 miles. You…read morego in and they give the service that used to be common at most full service stations back in the 70's. Friendly, personable and kind is the only way I can describe the employees and management at the store.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Called them and were able to get me in quickly. Great customer service! You could tell that they…read morecared and knew what they were doing. The finished product was awesome!

These guys are GREAT!!! I called on a Saturday at 12:30pm asked them could they squeeze me in (not…read morerealizing they close at 2pm) I showed up an hour later 1:30p not only did they take care of me THEY GAVE ME A DISCOUNT WHO ELSE DOES THAT!!!!!!. I can't believe it!!! I won't consider anyone for accessories, bed-linerS and just plain ole good advise about my truck. A customer for life

Autozone Madison, GA is a great store and Chris is always so very helpful and accomodating. He…read morewill go out of his way to find a solution to your problem and answer any question you have for him!!!!!

3 guys working and they all ignored me even though i was the only person in there standing at the…read morecounter so i left and went down the road to O'Reilly's and they took care of me in 1 minute. Wont ever go in there again.

Chris was more than helpful when I was looking for brake pads for my car. I called ahead for…read moreavailability and He had them on the counter waiting for me when I arrived. I was in and out within a few minutes, he had a great personality. You could tell that he has knowledge of what he sells. I look forward to doing business here again!

Nathan and the Advance Auto Parts team get 5-Stars for the ease of ordering my replacement DieHard…read morebattery and for Nathan's seamless installation. My Highlander was hesitating to start. Turns out I had a 4 year old battery in there. The DieHard brought the Vroom! Back to my starts. The DieHard brand gets 5 Stars as well. While you're here ask Nathan about his one of a kind Ford F-150 with "the soul of a Mustang 5.0" . PS: I bought the DieHard Platinum with the 4-year replacement guarantee. It's best for powering electronics as well as the vehicle. The DieHard Gold has a 3-year replacement guarantee.

This statement formally advises against doing business with Atlas Auto Parts. The engine was…read morereceived with a broken thermostat, damaged pulley, significant front-end oil leak, and turbos consuming oil. Spark plugs and coils had been replaced with non-OEM, low-quality components prior to shipment. During the claim process, repeated requests for video evidence delayed resolution by several days. Additional inspection revealed a completely melted oil separator. As a result, replacement of pulleys, belts, spark plugs, coils, intercooler, and multiple front-end seals was required, totaling over $1,800 in additional costs beyond engine swap labor. The condition of the engine effectively required extensive rebuilding. Despite clear documentation, the total refund issued was only $375. The final cost, including parts and labor, exceeded $10860. Based on this experience, I do not recommend conducting any business with this seller

Biggest waste of a month and a half. Needed a transmission for my 1985 Dodge Ramcharger. Reached…read moreout to Atlas in mid-March, and they informed me they had one that was an exact match. Despite the plethora of bad reviews, I took a chance and purchased it. It was shipped out from Oregon en route to my place in Virginia on March 23rd. Two weeks later when I checked the shipping status it had only made it to Utah. I called Atlas and they explained that there were "driver issues" and that they would be resolved shortly. Another three weeks passed (now over a month from when it was shipped out) and it was still only in Missouri. I once again called Atlas, and they told me that it was actually scheduled to be delivered to my mechanic by 4pm that day. I informed my mechanic that it would finally get there that day. Four days later my mechanic called and said nothing had been delivered. I once again called Atlas and they told me that the truck had been in an accident all auto parts were destroyed. Huh?????? What????? Accident??? All auto parts destroyed??? Made ZERO sense. They did refund my money, but what a complete waste of a month and a half and I still don't have a running car. STAY AWAY!!!