I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I went there for an oil change and found that they were running a special that included a trie…read morerotation free of charge. As a single (older) woman I was thrilled! I had had some issues with my previous car care, one of which was lack of trust and respect - in other words I had been "treated as an old woman who did not get it." At car craft I was treated with respect. Their waiting area was clean and inviting. I'm so happy that I found Car Craft of Watkinsville!!

I came in for an oil filter, which the sales associate helped me pick out the most economic choice…read morenot just trying to upsale me, which I greatly appreciated. I got out to my car, it wouldn't start. The battery was dead, and I was worried I needed a new starter as well. Turns out it was just the battery, which they once again were honest and helpful with choosing the best option for me. Special recognition to Julz, who helped me change the battery, which is especially difficult on a Chevy Impala. He did it in about 15 mnts., when the usual time it takes is 30-45 mnts. He also sprayed some non-corrosive spray, and threw in some new post covers for me. Very helpful, saved me a LOT of time and headache.

this store has terrible customer service. two times in a row when i go into exchange the battery…read morethat doesn't start my car they will not complete the transaction. SPECIFICALLY JOSH HAMMOND WAS EXTREMELY RUDE. at the time his friends that were not employees in the store and drinking while instigating the interaction. the first time exchanging the battery the cashier called the manager who refused to explain the warranty policies, ended up getting the battery replaced there anyway after calling another advanced auto location to confirm the warranty and the exchange was completed. the second time in late january 2025 JOSHUA HAMMOND refused to do his job and wouldn't or He said he "couldn't" pull up the transaction, which was pulled up the time before. This place is ridiculous.

My old truck was low on oil... not only was the price at O'Reilly competitive but they also came…read moreout into the rain to top me off. So, for a purchase under $5, an employee went out into the RAIN, added the oil to my engine (per my request, it was ridiculously low), thanked me and sent me on my way. That is more than customer service; it is customer experience. Thanks O'Reilly!

It was 9pm on a Friday night and I had 2 headlight bulbs out and couldn't drive without them. Kyle…read morereplaced both bulbs for me in 10 minutes flat and kept me on the road. Thanks for the terrific service Kyle!

This store has the best service of any place that I have been to in the surrounding 50 miles. You…read morego in and they give the service that used to be common at most full service stations back in the 70's. Friendly, personable and kind is the only way I can describe the employees and management at the store.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Called them and were able to get me in quickly. Great customer service! You could tell that they…read morecared and knew what they were doing. The finished product was awesome!

These guys are GREAT!!! I called on a Saturday at 12:30pm asked them could they squeeze me in (not…read morerealizing they close at 2pm) I showed up an hour later 1:30p not only did they take care of me THEY GAVE ME A DISCOUNT WHO ELSE DOES THAT!!!!!!. I can't believe it!!! I won't consider anyone for accessories, bed-linerS and just plain ole good advise about my truck. A customer for life

3 guys working and they all ignored me even though i was the only person in there standing at the…read morecounter so i left and went down the road to O'Reilly's and they took care of me in 1 minute. Wont ever go in there again.

Autozone Madison, GA is a great store and Chris is always so very helpful and accomodating. He…read morewill go out of his way to find a solution to your problem and answer any question you have for him!!!!!

Chris was more than helpful when I was looking for brake pads for my car. I called ahead for…read moreavailability and He had them on the counter waiting for me when I arrived. I was in and out within a few minutes, he had a great personality. You could tell that he has knowledge of what he sells. I look forward to doing business here again!

Nathan and the Advance Auto Parts team get 5-Stars for the ease of ordering my replacement DieHard…read morebattery and for Nathan's seamless installation. My Highlander was hesitating to start. Turns out I had a 4 year old battery in there. The DieHard brought the Vroom! Back to my starts. The DieHard brand gets 5 Stars as well. While you're here ask Nathan about his one of a kind Ford F-150 with "the soul of a Mustang 5.0" . PS: I bought the DieHard Platinum with the 4-year replacement guarantee. It's best for powering electronics as well as the vehicle. The DieHard Gold has a 3-year replacement guarantee.