Great Quality Work! Cheap labor is not skilled and skilled labor is not cheap. We wouldn't take our…read morevehicles anywhere else for service!

This is a fantastic auto shop ~ I've owned five Mercedes in my lifetime and kept every one for over…read morea decade. I've used multiple service centers across the SE and Appalachian Automotive is my favorite! Ryan and his team are skilled, fair and reliable. They communicate beautifully and always provide excellent service! I've used them to care for my aging Benz since 2017. I will not go anywhere else. A gem!

Look, my mother was having issues with her battery and she came here. Someone named either Justin,…read moreJeremy, or Andrew came out to help her. He figured out she was having an issue with the connection to her battery. He fixed it, added a nut to the post that was missing, and would not take any financial compensation no matter how much she offered. He did it all to be kind, which is why I'll be bringing all my business here in the future.

I just finished up with an alternator replacement, and I want to take the time to thank the team at…read moreBC Advanced Auto! They not only provided me with the best product information, but when I had concerns about comparing the old part with the new, they took the time to unpackage the old core and take photos and text them to me; and all for my peace of mind! It's not every day that you are customer service willing to go the extra mile, and I appreciate it! Also, the manager and their team was extremely knowledgeable, and I am always glad to visit and get some answers about noises or symptoms that my car is making.

I went in looking for front wiper blades. The arrogant young man behind the counter said Oh, you…read moreneed sizes x and y before he even checked. He then checked and found out that he was wrong. He and another associate behind the counter said.....oh, you can find the blades in that section. Okay....well, I am a 78 year old woman and, yes, I most definitely could have picked out my own blades, BUT a little help with something like....oh, here is the best deal for your money, etc. I was the only person in the store!!! I walked over to the blade selection and thought, why am I giving these people my money. I walked into another auto parts store by Walgreens and, even though there were two service people in there, no one even said, Can I help you! Bye Bye. I'll go to Hendersonville and buy my car supplies there!

Couldn't have been happier and I didn't pay a penny!…read more My car had a hard time starting up in Asheville, so I stopped here on my way through to have my battery checked out. Turned the car off and they checked the battery charge. It was slightly low, but they weren't completely convinced it was dead due to the corrosion all around one of the battery connections. The gentleman cleaned about half the easy-to-reach corrosion off and then tested my alternator. Him and his boss let me know of course they could sell me a battery, but they weren't 100% convinced that it needed a new one. The told me how I could clean off the corrosion easily (with Coke). I went home and did it, and the car has started right up a couple times now!!! I'll be back here when I need something, but for now am grateful that they let me know how to fix the problem and not just say "yep, here's a new battery."

A random certified RV Tech came to my RV and quoted me $500 to repair my slides that stopped…read moreworking. I called Fallin's and asked for a mobile RV tech to come give a second opinion. They sent a tech named Kevin. Thank Goodness I called them because he fixed the problem in 10 minutes for more than half the savings of the quote from the prior tech! HIGHLY RECOMMEND the mobile tech Kevin here! Ask for him!!

My camper slides were worked on at Fallin's RV. While they were being worked on, the slides were…read moreleft partially open and uncovered. A large rain event occurred resulting in a lot of water being let in my camper. As a result, I am seeing significant damage to the cabinetry, fixtures, wall coverings, etc. Fallin's RV never told me about the event even up to paying for the repair work. They said they needed to pull the camper out due to the difficulty in maneuvering a camper through their lot. As this took a long time, I went back and saw a technician still working in the camper. I went to the camper door and the technician asked if I had been told about the water event. I said no and saw multiple fans running in my camper and dirt and filth all over the camper floor. It was clear Fallin's RV was trying to hide this from me with the hope I would leave with the camper to discover the water issue later. I talked with the owner (Nick DesJardins) who accepted blame and said he would see what he could do to repair or compensate me for the water damage. I found water damage on May 16th, 2025 at Fallin's RV. Since then, I have tried to contact the owner on his cell phone and business phone. The owner will not return my calls or messages. It is clear that Nick is not going to accept responsibility and be accountable for Fallin's RV's negligence resulting in water damage to my camper. The damage is extensive enough that my insurance company has totaled the camper. Fallin's RV states their labor rate is $105.00. What they do not tell you is that this is a labor rate per technician. So if your repair requires two technicians, they will charge you $210.00 labor rate. See attached invoice from Fallins to show my camper was at their shop from 5/1/2025 to 5/16/2025 and the double technician labor rate charges.

No to this place , haf my Bike several times and every…read moresingle time without fail i have to bring it back. Aftet Three times thats it i quit you!! Your lady in front is bery nice and helpful. But mechanics SUCK ASS !!! I wouodnt bring a cardboard shitbox to these guys . Hes rude impolite and of course an EGO the size of a stadium. He cant be wrong and wont help you. Someone like that doesn't deserve any business. There alwys boats and bs in the way of parking hete alos. Good luck if you go hear . Stay away buyer beware. FYI this place is on first street franklin! Up the road behind poindexter tire. Dont go there

Everything went well. The owner Jeremy and his wife were great. Very informative and gives great…read moreservice. Saved me a ton of money on repairs. BMW, Honda and Harley saved us big time on all. Highly recommend!!!!

I recently bought new tires and tire pressure monitors for my vehicle from a place near where I…read morelive in Sylva. Come to find out they nor another tire shop in Sylva, and two other tire shops in Waynesville would program the sensors because I didn't buy them there. I went to Waynesville tire today and he programmed them for me at no charge. The next time I need tires or anything else, I'm going to Waynesville tire. They actually care about their customers and not just looking to make a buck.

Great people. We never had a problem with anything we have bought from them. We have used their…read moreservices for over 40 years.

Helped us with a check engine light and gave us great advice without charging us a dime. Super kind…read morepeople.

Doyle got our Nissan Sentra in quickly, diagnosed the problems and did the repair for us…read more Excellent customer service. Will now be our repair shop for all auto repairs. Highly recommend.

Very expensive premium gas. Price seems a lot higher than nearby gas stations. Pump stopped after…read morejust a few gallons. I've pumped many places and only had this happen a few times. I just left rather than try another pump.

Warning from our Uhaul rental here: he charged our card 5 times, saying it wasn't going through…read more for a total of $1600 when out reservation was quoted for $220. We had to cancel the reservation and spent hours on the phone trying to get the corporate office to reverse the charges. Note that two other reviews are posted on the U-Haul review site for the same date, both were overcharged.