Today, it was snowing a lot. My wiper blade split, and I stopped at O'Reilly's on the way home. A…read moregentleman, Fred, helped me find the right size blades. He even went out in the snow and installed them for me. Now that's service! I really appreciate his kindness and helping me get home safely.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Michael was extremely helpful in trying to diagnose and rule out several issues with my car's…read moreheadlights. He was extremely polite, professional and thorough. The next time I have literally any issue with my car when I'm in Western NC, I'll be back.

Customer service is horrible. Everyone who works there is always hostile and rude from the second a…read morecustomer walks in the door. They do not seem willing to help with anything at all. And basically never have anything in stock. I would recommend going to O'Reillys

Went in for a bad battery on my 2016 ford fusion, the manager serviced me in less than 30 minutes,…read moreinstalled my new battery and gave great customer service as well. Highly recommend!

I came in looking for headlamp replacements, and they got my needs taken care of pretty quickly…read more They no longer have those voluminous books that you have to look your make/model/year up in, which is nice. The clerk got my part number looked up pretty quickly in his computer, and got me pointed in the right direction. I didn't get any offers for help installing or tips for installing, but I guess I wouldn't come to expect such a level of service, except for over at the Snappy Lube down the street! It seems like a good idea to pair this place up with all the other car washes and auto service places around here. I managed to get a better deal on replacing the headlamps in a pair as opposed to waiting for the other bulb to go out, and doing it again. I can see clearly now! Meep Meep! This AutoZone was in the Zone! Auto Zone!

Try to get to this one if you can. Caleb really helped us. He is polite and knows his car stuff…read more That kind of service is hard to get. Store is well stocked and clean. Prices are fine. All around- a strong business that cares.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

First I'd like to say most of the associates in that store are fairly nice. They could use a…read morebroader knowledge base but they are very nice. One associate, however, (and I didn't get his name - he's the younger bald white guy) needs a lesson in how to deal with people who happen to have female body parts. I'm being nice. I wanted to use the correct terminology but I don't want the Yelpers who read this to think I'm "crass"... Went in today, asking about gasket sealant for a carburetor float chamber. The lady I spoke with didn't know for sure if it would be sufficient when I asked her, so she went to the man I'm talking about and asked him. He said he wasn't sure it was the best thing to use where gas is concerned (the item I brought to the counter) and immediately assumed it was my husband who was doing the repairs and started talking to him. I asked if he had one that was specifically made to work with gas. He proceeded to tell my husband that he thought they might have one, then went down the aisle we'd just been on, glanced at a few items, and informed us that they must not have it anymore. The ENTIRE TIME he was addressing my husband. Not me. I spoke up. I said, "I'm the one working on it. I just need something that will serve as a gasket until we can ord..." - he cut me off, looked AROUND me at my husband, and started talking about the carburetor. Now. My husband is brilliant. But he doesn't have the same mechanical mind I have, so I am the one who is usually doing the repairs to engines and motors that die in our home. I again tried to redirect him to speak to me. He continues to speak to my husband and more or less ignore me. When he DID speak to me, he spoke to me like I was a three year old child. Reminded me several times that if I got anything into the "bowl" of the float chamber, I'd ruin the motor. Well DUH. Thanks for mansplaining that to me. Wonder how many engines he's rebuilt and if it might enlighten him to know I've done this my entire life (I'm 50 years old). He then began to tell stories about how he has to put more on some engine he's been repairing for the church every year at the beginning of the season and blah, blah, blah. Talking to my HUSBAND. Then he said something that let me know he doesn't know a THING about what he was talking about. He said you put the gasket maker goop I was buying in the channel and put the old gasket in there as well. NO YOU DO NOT. I mean really. I nearly walked out without buying anything. I nearly let my mouth outrun my manners and blasted him. Now, I wish I had. I will NEVER step foot inside that store again. Ever. I have been treated this way by men before. And I have never bought from their places of business again. There are two other auto parts chains I won't use because they have men working there who believe it takes a certain added appendage to be able to understand how anything works. Word of warning to businesses. Treat people equally, regardless of your preconceived notions about them. Doing otherwise will result in a loss or downturn of business.

I went with a friend a few days ago to figure out what was wrong with his car. He did the free…read morediagnostics test, and then had an associate, Ron, check his battery. Ron told my friend that his battery was as good as dead. My friend asked what the price of a new battery would be and purchased a new one. Ron installed the new battery for us and we left. However, we ended up coming back about an hour later because the battery was still shutting off. We asked Ron to check the new battery and see if that was still the issue or if it was the code that came up from the OBD2. His manager, Steve, instantly was saying "well then it's your alternator!". However they didn't check anything other than the battery before selling us a battery. I'm not very knowledgeable on cars myself, but if someone checked my battery and told me it was basically dead then I'd buy a new one. However, now I know I'd have to ask a million other questions. My friend then wanted to return the battery, and Ron told us to speak to his manager. My friend and I walked to that section of the store and my friend politely asks "Excuse me are you busy?" And Steve responded with "Yes I'm at work, what do you want?". My friend explained the situation and Steve was very short and hotheaded with us. He ended up getting his old battery back and all of his money back but anytime my friend asked a question Steve would start to walk away. My friend thought he was shorted by a few dollars and he said that. Steve responded with "no you ain't." And walked away. I've worked a customer service job before and I know this is not how you treat people if you want them to come back. My car has a handful of issues but I'll be looking for other places that can sell me the parts with good customer service representatives. We will not be going back and I would not suggest anyone goes there.

Walk in, one person ahead of me at the counter in the store and no employees in sight. I assume…read morethey are in back getting a part for that person. After 5 minutes someone comes out and asks the first person if they had been helped- and it was no! As they try to help this person I count 4 other employees in the store but nobody else tries to help anyone. While the one person doing anything struggles to use the computer and make the sale. 21 minutes later I can finally get some help. I saw several people walk in and walk out seeing how slow things were going. I saw several people pull up, walk in and walk right into the back and seemingly get help. Maybe the other employees were helping people, but at a minimum at least make an attempt to tell people you will be with them as soon as you can instead of acting like you don't care about the line forming.

9:15 and the doors still locked. No sign of anyone showing up to do their job. Advanced Auto it isread more