My daughter has a 2007 Acura rdx that she uses at college in banner elk, NC. Here radiator broke…read moreand needed a new one. The shop up there said I would take a few weeks to get one shipped. Obviously this was not preferred so I called Lewisville Motors to have a used one pulled. Long story short, he found a new one (preferred for this age of car with a turbo) close to the used priced and could have it the next day. I was schedule to leave to go there to see my daughter play in a volleyball match around 2pm so was worried about the arrival time. Lewisvillle called me at 9:00am and said they had the radiator. They saved the day and now the shop in a Banner Elk has their contact information to order parts.

10/10 highly recommend. Fast, affordable, and reliable service. Thank you for keeping us rolling.read more

I am impressed with the staff at my local AZ. Each time I have been in the store the staff are…read morecourteous and helpful. The parts are reasonably priced. Recently I rented (free) a tool to remove a cv axle and it worked perfectly. They have the parts and can also transport parts from another store. I recommend Auto Zone

I was in a bad way when my car just suddenly stopped working on the side of the road. These guys…read morewere beyond knowledgeable and helpful. They were packed and slammed with customers and they did an amazing job fielding their questions and concerns and helping me out in the parking lot. Great bunch of guys.

I have a pretty unique vehicle. Which i love. Like a lot. I take great care of my car so taking it…read moreto places to have maintenance done that I cant tale care of myself is always nerve wracking. I talked to them prior to my appointment i stressed the importance of being gentle with my car when changing the tires especially on the rims. While the staff were polite, and the appointment was super fast, they definitely dinged up my rims a little. It wasnt enough for me to make a big fuss but I am definitely not happy. As I said I take great pride in my car. I have put so much work, love, and money into it and to have it treated without the care and detail that I would is disheartening. I dont know for sure if I would give them return service after this.

Customer Service was great, spoke with a nice, helpful person at one of your shops in Greensboro…read moreNC. Had a nail in sidewall. Was quoted $322 for a brand new tire ..... called the car dealership and their price was $168 for the same tire!!!! Could have bought 2 new tires from dealership for the price of one at Discount Tires! Call your dealership before committing to non-Discount Tires. Should be ashamed of yourselves Discount Tires, double mark up!

Adequate gets the job done by providing items. Appears not all that busy 5:15pm on a Tuesday. Had…read moreto do AI research in the store to make sure I got the correct item. Was going to purchase a product that sounded good but wasn't going to perform well or long. So kind of educated then ounter person. Granted it is probably not a high selling product. Shopping center something from decades past. Looks little worn but again functional. Plenty of easy parking and shaded to at this time, immediately in front of store. Near a high traffic intersection so must be convenient for many.. i came here as it was close to FORSYTH MOWER WORKS where I got all the other parts I need to attempt getting my mower running for the season.

This is the second time I've gone to this location and the service has been phenomenal. I was…read morehelped today by Billy and he was so friendly and beyond helpful. As someone who has no idea about car parts he was never condescending. Really happy with this location and its workers. Would definitely recommend!

We have been going to Flow VW to service our VW's at least 20 years! We are always happy with the…read moreservice there. Becky, Josh, and Patrick are always so helpful! I always enjoy catching up with them when I am there!

I am writing this review after exhausting every reasonable attempt to resolve this matter…read moreprivately. I purchased my vehicle from Flow Volkswagen and later brought it back to Flow for a paid diagnostic visit due to coolant loss, drivability issues, and a check engine light. I paid for that diagnostic, and was told nothing significant was found. Shortly afterward, my independent mechanic discovered multiple serious, pre-existing issues that were either missed during Flow's diagnostic or tied directly to Flow's pre-sale service work. These included: An improperly installed water pump, missing required hardware Multiple coolant leaks and compromised cooling system integrity Corrosion and failing components related to the cooling and PCV systems A rear main seal leak requiring transmission removal Severe carbon buildup and injector issues causing drivability problems These were not minor wear-and-tear issues. The improperly installed cooling system created a real risk of sudden coolant loss and catastrophic engine damage. My independent mechanic immediately identified problems that Flow failed to catch despite charging for a diagnostic. Most concerning, Flow later acknowledged in writing that a critical component related to the water pump had not been installed correctly and offered to supply the missing part--confirming that the vehicle had been sold to me in an unsafe condition. Because of the risk involved and the lack of timely resolution, I was forced to authorize immediate repairs through my primary mechanic to prevent further damage. Those repairs totaled several thousand dollars. While Flow eventually refunded the diagnostic fee, that does not begin to address the broader issue: the vehicle was sold with improperly installed components, significant defects were missed during a paid diagnostic, and I was left to absorb the cost and stress of correcting those failures. I attempted to resolve this through: Direct communication with dealership management Volkswagen of America Better Business Bureau mediation A formal complaint with the North Carolina Attorney General At no point was this handled proactively or transparently by the dealership. I am leaving this review to warn other buyers: do not assume pre-sale inspections or paid diagnostics at this dealership are thorough or reliable. If you purchase or service a vehicle here, have it independently inspected immediately. I wish I had.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.

We took our Roo in for its first oil change, tire rotation and state inspection. We went back to…read morethe dealership where we purchased it. I used the app to schedule online. You choose your date, time and whether you are dropping off or waiting. When we pulled up, a very nice gentleman immediately greeted us, circled the car to verify its condition and took us inside. We were introduced to Lonnie, our Service Advisor. He was extremely nice, saw our low mileage and suggested we would be fine with one oil change a year. Wait. What?! A DEALERSHIP service department that SAVES you money? That is a new and wonderful experience for us. We went on our lunch date very happy. The app gives you updates on your appointment and Lonnie called us when it was ready. We picked it up, no bad surprises and he even applied a coupon for me! I got all 3 services, parts and labor, for less than $75.00. Not a typo. I was happy with Flow Subaru when we bought the car and now this excellent service is icing on the cake!

I had an exceptional experience with the service team at Flow Subaru of Winston-Salem. After my…read morevehicle was badly damaged in an accident right before Thanksgiving -- and with no rental cars available -- Scott, the General Manager, personally arranged a loaner vehicle for me over the holiday. That level of care meant more than I can say during such a stressful time. Throughout the car replacement process, Dave Hudspeth was incredibly kind, patient, and understanding. He made a difficult situation feel manageable and supported every step of the way. This team truly cares about their customers. I'm deeply grateful and highly recommend Flow Subaru of Winston-Salem.