I'm extremely disappointed with the quality of work performed here…read more I paid for an emergency/parking brake repair, but when I recently used it on a hill and placed the truck in neutral, it immediately rolled backward -- the brake provides no holding force at all. This is a serious safety issue. I was also charged for a fuel pump replacement to fix a long startup issue. The problem was never resolved, and upon inspection, it does not appear that the fuel pump was replaced at all. I spent a significant amount of money trusting this shop to perform the repairs they invoiced. Unfortunately, the work either was not done correctly or not done at all. I would strongly recommend getting second opinions and verifying any work done here.

We gave Joel's a try a couple of years ago based on good reviews here. They have proven to be the…read moremost honest and best auto shop I've dealt with keeping our 99 Buick LeSabre in good working order. and repair. They are fair priced, efficient, and won't push work that is not needed. Joel's Automotive, and Rick and the team will take very good care of you and your vehicle !!

Quick, easy and affordable. I've got a 1994 Silverado and the muffler was rusted out... although…read morethe truck sounded pretty rad without a muffler I was getting sick (literally) of inhaling fumes at stop lights. Drove in and asked for a muffler. The old rusted one was cut out and a new one was welded in less than 5 minutes. Excellent job, exactly what I asked for. Affordable muffler installed quickly at a great price. I'll miss the loud rumble of the v8 but not the fumes!

great prices. Fast service. Excellent evaluation. Best ive seen…read moreAll kinds of products. The staff is technically good. Great custom work.

These guys are awesome. Im a former mechanic but have money now so i have no problem paying people…read moreto do the things i dont feel like doing lol. These guys are my go to shop, always hookin me up on deals if i dont have a coupon or something and even doing the little requests i ask (like patching a tire while im in there) on the house. The manager is great. Customer service is exceptional, and i appreciate the small business attitude such as a simple handshake before departing. So just an old mechs take, and i dont remember his name, but the manager is great for business!

I thought I had a bad battery so I did a free test at autozone. They said battery is good, starter…read moreis bad. So I went to Car Care for a new starter. They informed me that the autozone guy was wrong and I do need a new battery. I appreciate these mechanics for not taking advantage of me and being honest! They were right, all I needed was a new battery. Will recommend

I experienced excellent service and communication working with Mike! It was clear he was committed…read moreto getting to the root of the issue with my vehicle and did not want to take any unnecessary expensive steps to fix the issue. As a woman I felt only respect and professionalism from him which is more than I can say about many other experiences I've had at other auto shops. I will return here for future service.

The gentleman that spoke to me about my car was professional but the owner Primm was not…read more I visited Primm's Auto for just a simple diagnostic - but left with more than what I asked. My car, that I have had for a year to 14-months was making a rattling sound - that's it nothing more or nothing less. My late father was a mechanic so I do keep up with maintenance on my vehicle. Due to me not having a ride I had to sit in the establishment to wait for my service to be completed and as I waited I witnessed the owner conversing with his employees about the customers. I'm assuming these were regulars because of how comfortable with each other saying certain things but as soon as they left he made the statement "That's why I do not like black people" and Primm is an African American man. I should have known then that this business looks as people as just a source of income (mainly elderly people or women he assumes has no automotive sense) After getting told the results of my diagnostic I was quoted with a job to fix it of $1300 to fix a water pump and timing belt so roughly $1100 in labor for a part that costs no more than $200. After I declined due to the (what I believe) unjust price I paid $108 for my diagnostic and was given my car back. I am writing this review in my car that just received back and my vehicle is somehow low on oil (never had any leakage whatsoever). My cars RPM is jumping to 4, idling heavy, and I cannot accelerate and the response I was given was that my car's performance just so happened to decrease after letting them look at it and as they told me before to get it fixed or my cars engine will fail soon. If you are a native of Nashville - this business is the Car Concepts of automotive repair/service. If you aren't do not go unless you are friends/family of the workers or else you will be spending thousands or getting a new vehicle all together. Happy holidays

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

Omg! I would give this place 10 stars if I could! Their prices are competitive but their service is…read moreout of this world! Many of their team members are well tenured (10+ years) - I find this majorly speaks to how well the business treats them. I had my rear brakes replaced and a new battery put in. They have an awesome service where they will give you a ride to work/home and either pick you up when your car is done or bring it to you! The owner was the one who picked me up at work and was such a nice and polite man! I have literally never had such wonderful customer service. Y'all keep doing a great job!

It can be very intimidating getting service done on my car, because I'm not very knowledgeable when…read moreit comes to those things and I'm usually gullible when other shops try to up charge and convince me to do things that aren't necessary for my car at the time. The workers at Bass Tire were very helpful, understanding and efficient. They helped me navigate what was being done in a timely manner and were very kind to all customers during my visit! On top of the great and quality service, the price of my maintenance was half of what I have ever been charged at the dealership! It's nice to find such kind people in this industry who don't try to up charge and take advantage of their customers! Keep up the great work. They even passed out donuts and kept checking on everyone. I was there two hours for a walk in which in my experience is very quick, especially for the busy day they were having!

In this day and age finding a repair place that is 100% honest is extremely rare. Ron Hall is the…read morereal deal. I surprised I have not done this before, as we have gone to Ron Hall for years. This particular review deals with our latest experience. We went to a car dealership for my daughter's car a few weeks ago, mostly because Ron Hall was backed up. After spending almost $600 fixing the car, the dealership hit us with 3 additional repairs they said needed to be done: power steering leak, radiatior leak, and rear differential leak. The cost was over $2000. Today, Ron Hall looked at it and ran some diagnostics. He said it was more of an ooze on the power steering and they could not find a single cooling system leak or rear differential leak. In the end, he added some fluid to stop the leak and did not charge to examine the car. This is not the first time either. A few years back, my wife had an issue that turned out to be a fuse. Ron told her he could not charge her for replacing a fuse. We have taken all of our cars here and have always been treated fairly. The only thing I hate about giving this type of review is if too many of you see it and start frequenting, making it harder for me to get in. But I feel excellence has to be rewarded. Kudos Ron & family.

My sisters at the Hall told me the business was in a semi-retirement mode and after years of my…read moreboyfriend patronizing the establishment he could no longer get his car serviced due to lengthy wait. Warranty issues may be a factor also if closure occured.I would seek and have sought out other reputable services I know will be open in the future. I have found an A1 service in White bluff named ALL ROADS AUTO who will now serve as my mechanic for my old vehicles. Everyone else should consider these good people also.

The shop I had gone to for years let me down and someone recommended Hillsboro Village Auto…read moreService. I work in the village so it was very convenient. Gosh I wish I had been going there for years! Brent was so kind he got me in right away and had me out by lunch. The price seemed reasonable and the car drives beautifully now. They're my new Go-To 10/10 recommend

I got my car towed here after my alternator went out because it was the closest shop to where my…read morecar broke down. I guess Brent thought I did not know about cars and quoted me $1550 for an alternator. I asked him if I could see the part number for the alternator to verify, and he said he does not share part information. I paid my diagnosis fee, and they said they were going to keep my keys until the tow got there, but reluctantly gave them to me after I would not leave without my keys. I got my car towed to Firestone, and they fixed it for $950. Even with another tow, I still paid less than what they quoted me. Brent up-charged me $600 and could not back up any of the information. This place is sketchy, and I cannot believe they are still in business, taking advantage of people. Do NOT go here.