As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

As always, my appointment follow through with professional staff that are kind and respectful I…read morewas in and out for a tooth pool and didn't feel any pain. They explained step-by-step what they were going to do in a carrying way I've been seeing them for the past seven years, maybe even longer and travel but maybe 20 miles I highly recommend Dual Art Dental

I'm glad I checked Yelp before going into a closer dentist! I went in today for an overdue, routine…read morecheck up. I did all of my intake paperwork, the front desk lady was super nice and helpful, the hand sanitizer they had was a nice brand of hand sanitizer (that gives a LOT when you pump too!), there was only one other person in the sizeable waiting room, the front desk lady also watched my bike for me, and the dental assistant and dentist were both so kind and walked me through everything they were doing/were going to do. Sadly I only remember the name of the dental assistant (Crystal), wish I could name everyone who helped me! I didn't have to wait long (I did arrive early to do first time patient paperwork), x-rays were over fast, Crystal also sanitized the lead vest after I used it, and the dentist was in shortly after and explained my x-rays to me. I was supposed to be in just for an x-ray first, but because they had time they asked if I just wanted to knock out my cleaning then and there! The cleaning was fast and thorough - I felt/heard Crystal polish EVERY individual tooth, and then after she rinsed my teeth she went back over teeth that still had stains! I had HEAVY stains, being a smoker and a "drink coffee all day" person. After Crystal, the dentist also took two other tools over my problem spots! Waiting for the dentist to come back in was maybe the longest wait, wasn't even that long - maybe ten minutes? And keep in mind this is already extra so I have no complaints! They also spent extra care on my "hard to reach" area, Aka where my bottom permanent retainer sits. After they were done, they asked if I had any questions and they answered all of them honestly and backed them up with facts so I understood. I also got a goodie bag of a toothbrush, small dental floss container, and travel sized toothpaste. Then I was walked to the front, made my 6-month follow up appointment (they also gave me a card with the date and time of it plus their address and phone number), and was out. All in all, took maybe an hour and a half. Location is also easy to find! My insurance (Tricare prime) covered everything, too.

Dr Cynthia Wang has terrible bedside manner. Rude dismissive and condescending. I was referred by…read morethe VA for an extraction with nitrous. When the nurse started going over what was being done she mentioned bone graft. I hadn't been informed about this so I asked to speak to the Dr. Unfortunately the explanation led to me asking what materials were going to be implanted into my body ie donor bone, cadaver etc. She literally went and got the box to read. SHE DIDN'T KNOW. I asked again if this was needed only for a later implant or if it was necessary. She kept saying "well you don't have to get it". So I'm supposed to have a material implanted into me from who knows for the rest of my life. At this point my anxiety and stress are extremely high. After not knowing what material was being used I asked again. Was it only necessary for the implant or needed for the procedure. She flat out said "I already explained it to you already". I stood said "no, you will not speak to me that way" and walked to the front. I asked for an office manager but they have none on site. I had to wait to speak to another dentist who will be treating me tomorrow. I can't wait for the VA to send me somewhere else. I can't keep waiting to get this taken care of. It's a shame because this use to be a great office. Many people have dental anxiety and having a dentist with a compassionate calm bedside manner makes a world of difference. The front desk and nurses are wonderful. It's unfortunate. I will update after tomorrow's visit.

I received my dentures this afternoon. It has taken a while because I had to have oral surgery for…read moreimplants, healing then I did not have a ride. (It is a two hour ride on the bus). So this young lady comes bouncing in the room and informs me I bad to pay $1,000 before they move forward. That is some that I should have been told in January not the day of. Fortunately I did have cash with me, but that is a lot of money and I did not have an opportunity to save it up. I really like my dentist because she is very good and concerned about patient comfort and information, but not sure I will go back because of the distance. I will see if a dental office can provide the hardware that I may need replaced in the future at a reasonable cost. Because they seemed to think it was funny that I told them it was terrible to spring something like this on the day with no prior notice. How funny is it that you have now lost referrals and possible a patient?

Tooth Polish- I recently went in for a tooth polishing. My wife referred me to Jose Perez as he had…read moregiven her a teeth whitening 7 months ago. He did a great job servicing my wife and he also did and EXCELLENT JOB with my Polishing, The staff was amazingly courteous and very friendly. I will be going back in 2 week for a Teeth Whitening and I will be soliciting Mr. Jose Perez to perform this Service. My experience at Kashi Dental was one of GRATITUDE and APPRECIATION. I HIGHLY RECOMMEND this Dental Office if you are seeking Proficient Services as well EXTRAORDINARY Courtesy from ALL Staff members. Derrik K. Roberts

So excited I found this office! I felt so comfortable during my visit and Dr. Johnson was…read morewonderful. The staff was super friendly and professional.

They tell you procedures are covered and then they send you a bill. Thery had to redo my partial 3…read moretimes before they got it right and it still doesn't fit well. Stay away from this place!

Had a wonderful experience w the staff who were all soft spoken. The dentist was kind and calm. He…read moreknew what he was doing. My appointment was yesterday and they took me without any notice as I had an issue that need to be resolved as I was leaving town the next day.

Yesterday was the first time I visited Primer Dental Center…read more ; i hadn't had a check up in a long time and im glad I came in. I had a deep cleaning done on my left side top and bottom teeth , went very well and still have other pending work to be done but overall at this time I confidently feel I made the right choice in practice . Definitely would recommend.

FRAUD !! FRAUD !! Do not come here if you have an HMO plan such as Guardian. Pat Booker Dental Care…read morewill lie and give you a dentist that is out of network and not tell you and force you to pay for services that are not covered by your insurance. You can tell because the insurance statement will say "Out of Network" as it did with me. I'm currently filing a complaint against them via my insurance carrier. As they told me, I'm not the first to file fraud against Pat Booker Dental Care. Pat Booker also randomly changes appointments around all the time and has terrible support. After I called them to cancel my upcoming visit and tell them about the fraud they are committing, they had the gall to offer me orthodontic services. Read the room, Pat! I'm never setting foot in this office again. UPDATE: Guardian has sided with me finding Pat Booker Dental Care at fault. I have been awarded a refund of over $400. Pat Booker Dental Care claims it was "administrative oversight" but none of them at Pat Booker Dental Care had taken me seriously when I pointed it out to them. Suddenly they changed their tune when Guardian investigated and it became an "oversight". I call BS. Don't trust these people.

Summary: If you value your time, avoid this place. They are disorganized, unprofessional, and…read moreincapable of managing appointments properly. Save yourself the headache and go somewhere else otherwise you'll waste your time like I did. ------- I've had multiple issues with this establishment over the past year, and I've been hesitant to post a review because I hoped things would improve. They haven't. While their dental services might be excellent, the constant issues with appointments force me to give them a scathing review. I hope they read this and realize they need to overhaul their management. A few months ago, I received a call saying they couldn't accommodate me because there wouldn't be any hygienists on site. That's fine, and I rescheduled. But when I arrived, they claimed they didn't have me in the system. I made a trip for nothing, which is incredibly inconvenient since I moved to another city in TX. I come back to San Antonio once a month to visit family, so my scheduling is very deliberate. With my most recent appointment for a regular check-up, I arrived to find a sign saying they were closed due to IT issues. No notifications were sent. You'd think a well-established dental practice would have contingency plans, but no. Once again, my time was wasted. My point is: Customers shouldn't have to worry about whether their appointment has been recorded after they make a call. Mistakes can happen, but that's why you train your employees properly or at least inform customers that they will receive a text/email confirmation and to call back if they don't. They've never said this to me. After that whole debacle, I've always had to verbally confirm over the phone to see if I'd receive any text/email notification to confirm my appointment, and if they said no, I would be extremely skeptical and have to call back. Scheduled customers should also be given a heads-up when unexpected events occur and they have to suddenly close for the day. If everything is reliant on tech, they should have some kind of contingency plan to be able to communicate issues with customers. This is not a nail salon or a restaurant where it's no big deal, people can come back the next day, next week, whatever. This is about people's HEALTH and their LIVES. When we have to reschedule sometimes the next available date isn't until over a 1 month because they're booked or we are unable to make the dates they have openings. This establishment needs to place greater importance on their clients' well-being BEYOND dental health and professionalism.

There are a lot of options for dentists in this area so when my last dentist didn't do a great job…read moreand just tried to sell me Invisalign I started looking. This place had great reviews and now I see why. Basics, the staff is nice and they have a nice atmosphere. More importantly is how thorough they are with education and the services provided. They clearly explained additional procedures recommended and why, they offered pricing and didn't push anything unnecessary on me. I already recommended this office to my friends and if you're reading this, then to you too.

Beware! Please see pics of post below. Hygienist rude. Felt dentist more interested in making money…read morefor herself and associates than actually caring about patients. Horrible 'chair-side' manner. Do not recommend. Left office in tears.

We had a mixed experience at Kitty Hawk Smiles Dentistry…read more Unfortunately, my visit started off poorly due to the front office manager, Nikki. She came across as very rude and unwelcoming. She frequently talked over me and cut me off before I could finish my questions or receive clear answers. That kind of interaction is frustrating and not what you expect from someone running the front office of a dental practice. There was also a communication issue during the appointment. The hygienist was not informed that I was receiving orthodontic treatment, so the cleaning was started without removing the braces first, which should have been addressed beforehand. That said, the back office staff was great. The hygienist was very informative and took time to educate me on proper care and how often certain treatments should be done. The doctor and orthodontic staff were also excellent--professional, knowledgeable, and pleasant. Overall, the clinical care itself was solid, but the front office experience and communication need improvement, as they set the tone for the entire visit.

If I could give 0/10 I would. It's taken me along time to write this due to them trying to take me…read moreto court over "money owed" Had all 4 wisdom teeth pulled at once...not only was I wide awake through the entire thing, even asking them to stop during because of how much pain I was in and them responding "no I'm almost done" They also cause $4k with of damage that a specialist had to fix over the course of 4 months of dealing with extreme pain. I have never had issues with my teeth and due to them causing nerve damage now have 2 teeth that are dying. To make it even better I find out that the guy who pulled my wisdom teeth was not an ORAL SURGON! Then they try to send me a bill for $2500+. I refused to pay it as I had to pay $4k out of pocket to fix what they messed up. So they try and take me to small claims for it. My lawyer ended up settling the case but it has Long since (about 4 years) cause damages to my teeth I'm still trying to have fixed, and let's not mention the PTSD of having to go to ANY dentist. 10/10 don't recommend if you care about your mouth, money, and long term mental health when it comes to the dentist.

I was seen in Oct 2024 and pre-paid for services I ended up not getting done. I explained that I am…read moreundergoing chemo (stage 3 breast cancer) and was not able to move forward and requested a refund. It is Jan 2025 and they still have not refunded!!! Every time I go in I'm told the Dr. has not been able to write a check. Unethical and SO unprofessional!!!!!

All the work this dentist did on my teeth had to be fixed by another dentist. Don't do the Mimi…read moreInplants they drill into bone which eventually becomes infected. This dentist is only trying to become rich from you.