I don't recommend Five Star Chevy Chase. It's clearly gone downhill since the reviews here were…read moreposted. Management is unresponsive to resident needs. Meals are not nutritious, too many carbs & too low protein, nor are they flavorful. My mother has lost weight in the three years she's been a resident because she won't eat what's served. During the COVID pandemic, Five Star has made money by not providing what residents are paying big bucks for. The socially distanced activities are poor. They should be ashamed offering hallway bingo, hallway mixers & a rolling library cart for months! And, these boring, unimaginative & unstimulating activities are provided on alternative floors. Residents go for weeks with nothing. They're also saving money by scaling back the menu & having residents preorder. Much less waste, no serving staff, etc. Attempts to improve conditions have fell on deaf ears. To add insult to injury, Five Star has declined an offer for FREE on-site COVID testing of residents provided by Montgomery County. No reason was given.

This is my review from 1/7/11, when it was under different ownership and had a different name:…read more I just moved my mother into the Classic Residence a few days ago. It is absolutely a fantastic place in every way: the staff (*terrific*, numerous, always available, extremely patient & accommodating), the food (really delicious & varied), the programs (*300* activities per month), the interior (gorgeous & soothing), the physical setting (lovely & wooded, yet very convenient) and the general overall ambiance. The rental cost is undeniably very pricey in order to pay for all of the aforementioned, but we're very relieved that my mother can manage to afford such a pleasant situation at this stage of life.

My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

Lovely location and new bright building but insufficient staff even considering that they aren't…read moreyet full, e.g., no help setting up TV/computer, only one handyman to hang mirrors, paint, fix doors that don't close properly.

Listen carefully - be aware that they can raise the monthly price at their discretion. This is…read morecouched in terms of "safety" for the resident so you have no choice. I was caught up with the fun and enthusiastic employees and I didn't listen carefully and it cost me. Don't think with your emotions; this is a business and they want to make money. My husband, who has Parkinson's disease, said that the service was invasive when he didn't need it and non-existent otherwise. For example, when they were late with his medication, he pressed the 'panic' button to alert them. No one showed up, so he called me and I brought his medication. When I would try and explain to the health care workers that timing of medications is crucial for Parkinson's patients, they acted defensive and gave excuses such as, "I have to follow the list on the computer" or "it's not in the system that way." There is much inane bureaucracy and little communication between departments. The housekeeping is like a hotel, a lot of waste and not much sense. The management say and promise a lot but our experience was that they did not follow through on anything that they said or promised. Be sure to have your lawyer look the contract over before you sign.

A friend spent the last years of their life at this facility previously known as Brightview. As a…read morevisitor I didn't get a warm feeling about the place but I guess it was okay. The indoor parking is very limited - just a few spaces and they are very narrow and awkward to navigate. I parked on the street outside but one time I got a ticket when my meter expired. Now I see the facility was taken over by another company - Modena - not sure why but I was told many of the staff stayed on. It is at the north end of Bethesda's Woodmont Triangle so if you're looking for a restaurant - there are plenty within a short walk. Just watch your parking though!

Such a great senior living community! They offer Assisted Living and Memory Care. The team is so…read morekind and helpful and will answer all questions and concerns.

Quality care and longevity of principals. This makes a tremendous difference. Lowest executive…read moreturnover in the industry.

I recently had the opportunity to place a client in one of the Meridian senior living properties. I…read moream having difficulty getting paid, and it is absolutely impossible to reach anyone at the corporate office. I have called multiple times, and just this morning went through every single prompt, one through eight, and four of them the voicemail was full. One of them stated "I no longer work at Meridian senior living, you'll have to call someone else", and I never connected with a live person. I've tried multiple times to resolve this on the community level, and I'm getting nothing but excuses and the runaround. Perhaps someone in the company will see this review and it will prompt them to connect with me.

It really depends on what you care about. If you are looking for amenities this is the place, if…read moreyou are looking for great gym with PT and OT seems to be lacking. If you are looking for phenomenal food this could be the place. Overall great place but not what I was looking for.

My mother moved here a few months ago and loves it! She's met such interesting people, and finds…read morethe staff incredibly helpful. She loves taking walks in the historic section of Kensington, right behind the building, and walking to the Saturday farmer's market. Noise from the trains passing by so closely has not been a problem at all! In fact, she really likes watching them go by. She also really likes the fact that the town of Kensington has almost all the services she needs, so she doesn't have to go far. There are a few "growing pains" being so new, still hiring staff, but they are finding great people and constantly improving. This place really doesn't feel like a senior home, which is also appealing, and residents don't feel at all micro-managed or confined. Brand new. Although my mom is in independent living, she continues to hear great things from residents about their assisted living and memory care services as well. She likes the relatively small size of the facility. They have a driver to take people to local appointments, they show movies on Friday nights, offer several art classes, and more. The food is all made-to-order in the restaurant. Service is leisurely, but very pleasant. They have an in-house hairdresser, also fitness coach. It's all about the people, and that's really made it for my mom.

Seabury at Friendship Terrace is a nice place to live, except for the quality of the food. The food…read moreis so awful that dinner conversation is often limited to complaints about the food, not the usual dinner stuff. They think nothing of serving potatoes, rice, and pasta in the same meal, meats are tough and have no gravy/sauce, instead of broccoli florets they serve the stems, and spices or herbs are never used. We have three menus. A weekly menu handed out at the beginning of each week, a menu from which we choose our food at lunch and dinner time, and the unnamed menu consisting of whatever is available, which is often not what was listed in either of the other two menus. The waiters are excellent, friendly and helpful, and even they recognize the poor quality of the food. The food situation is very unfortunate, since the place could not have a better location. Two and a half blocks from Metro and Whole Foods, two blocks from the public library and CVS, also about the same distance from Target (which also has a CVS, so we have two within walking distance), The Container Store, and Ace Hardware; still very much a residential area with 100-year-old houses that have gorgeous gardens and huge, ancient trees. Several churches are within walking distance, as well as a few restaurants (Indian, Middle Eastern, Mexican). Residents are quite diverse and friendly. Some of them have been here for years and are always cordial and helpful. I wish they would do something about the food! My understanding is it used to be good, and when I first came it was still fairly so. I have no idea what happened.

After a lovely tour by Tawanda Jackson, the Associate Admissions Coordinator, I am more excited…read morethan ever about Seabury at Friendship Terrace. I've toured several senior residences in the DMV with a view toward my golden years. Seabury has a classic (and classy :) ) design and modern amenities. The constant care of the building is visible in freshly painted corridors and apartments, clean and fluffy carpets and polished wood. The apartments are cozy and bright due to fresh fixtures and floor to ceiling windows and have great walk-in closets.Workers were on duty during my tour making the latest updates! The residents seem relaxed and content enjoying gardening, soaking up sun (there's a sunroof!), walking around the lovely residential neighborhood and gathering in groups for games or friendly chats. Scheduled of interesting activities are posted everywhere. I'd love to live there.

The caregivers and therapists are kind, skilled, and massively overworked, but the management is…read morecompletely disorganized, leaving dangerous gaps in overall patient care. My father's call button did not work; when he was discharged his prescriptions were submitted incorrectly and then canceled, so we had no way to access his critical medications; follow-up care, which was supposed to be arranged by them, was delayed by days. Importantly, as we tried to deal with this cascade of issues, no one answered the phone or would reply to an email. Completely irresponsible, and unworthy of the people who do the bulk of the labor there every day.

Good care, given challenge of staffing levels at all such facilities. Clean, good security,…read morepleasant staff, nice time, good food.

I've been visiting my neighbor for a week, Drop by one day to find she called 911 and went to a…read morehospital. After calling all the local hospitals, I found out where she was. Nobody at this location knew where she went. This is like losing a patient, should be One of the top five things a place like this does. I was the number 2 contact. Nobody was informed. My wife called to have her belongings packed up, They were not packed after two days. Her roommate had Covid, so my wife was not allowed to go in the, after she had already been in the room , they had no sign for active Covid in the room. SHAME

Service was nearly nonexistent. My mother has been staying here on the 5th floor for rehab and the…read moreexperience has been less than okay. Call button went unanswered for 3 hours on more than one occasion.