(Please note that this rating are compared to other lot dealerships and not to be compared to an…read moreofficial manufacturered dealership such as Toyota, Infiniti, Nissan, etc.) So this past weekend, the Boyfriend decided to look for cars around the area he feels most comfortable purchasing, Albany, CA. (Simply because, he had purchase practically all his cars in this area and no one has tried anything dirty to him yet) We decided to head down the San Pablo road and starting looking for cars in car lots. Mind you, I've never looked at cars at lots. In fact, I never bother even trying believing that all they want to do is rip you off with a car that will break down in matter of days. However, the Boyfriend was experienced in looking and talking to car sales men I didn't say anything to his choice. (You have to let the man do what he wants first; if it fails then put your two (2) cents in... softly) So after driving pass quite a few of lots, we finally stopped at this lot. From my perspective, this lot had the best car selection compared to the others on this road. I knew the Boyfriend was really wanting an Infiniti, but he was open to other types. We saw several Acura TL and a few Lexus he liked. I think because he dealt with this lot before (5 years ago) he knew he had to stop by this spot before buying any car outside of it. We parked and walked the lot. There were Rolls Royce, Mercedes, Infinitis, (I was attracted to the Nissan 240sx) Acura TL, Dodge Magnum, Lexus... you get my drift. (The other lots had a lot of Ford trucks, vans and SUVs.. and the Boyfriend wasn't interested in them.) This lot hit the right spot for him (and also for me). We saw two infinitis there. One had someone already putting a down payment to, but the black one (G35) was available. Before we went googoo gaga-ing over it, he wanted to walk down to the last lot on the road before really looking into that car. "We'll be back." he says to the salesman. The other lot (a block away), in my opinion, has the 2nd best car selection on this road. They too, had an Infiniti G35... however, it was bright red. (I always say, anything that's a bright color is a color that is setting you up, "asking to be pulled over") We took a quick glance at it and started back to this lot. He salesman saw us walking back up and instantly asked, "so, you want to start on that paper work?" (Straight to the point, I like it) While I walked around the lot and checked out their cars, the Boyfriend gave him the necessary ID to check his credit and all. His credit came back and was pretty much approved for about 90% of the cars in the lot. I came inside for a quick second to see what its' like inside. There was a receptionist which seemed as if she was busy with piles of paper work. An italian guy gentleman who looks tired and drained and stressed. And a salesman who's tired but straight to the point type of man. They discussed a bit more about the cars he was interested in. Like a child in a candy store, I just walked around looking at how clean the cars and awe and ahhing. (hehee) We didn't have any appropriate paper work so we left and told them we will return in the morning. (I had to work on a few stuff before we left home, so we didn't actually arrive 'til sometime in the afternoon) The next day, we just got out of our car and the salesman stood at the door way and shouted, "did you get the message?" I looked at the Boyfriend and he shouted back, "what message?" "You're approved for the Infiniti!" "Now thats what I'm talking about!" he shouted back. (Haha That was a nice way to start the paper work) When we walked in, instead of a receptionist and a older (what seems to be) italian gentleman, it was two young bucks and the salesman. One of them looks so focus that if you bothered him he looks like he's about to snap (this is the the accountant I believe, the good looking one). The theres the other guy -whom I'm still figuring what his role/position is- what seems to be very busy with absolutely nothing. He seems to be a bit of a grouch and lazy (by the way he drag his feet when he walks). I figure he must be related to somebody there is probably the only reason why he is working there. Anyways, after everything went through and the paper work was done (yes, we test drove it before started the paper work), we left. The Boyfriend was happy I can tell. But being a man that he was, he was holding it in very well. Customer Service wasn't the best that I've experienced but these people were honest and straight to the point. I like that. They also pointed out that we were the first (in a long time) that was honest and was able to down a whole first down payment to them. They actually helped pay the 50% of what was needed to get the other loan that would help the Boyfriend knock off a year off his payment plan. The verdict: Don't hesitate to get a car here. Good people. I like the salesman =]

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

Tony was able to arrange a quick tow for me yesterday when I needed a flatbed tow for my lowered…read moreMiata. The tow truck arrived faster than expected and the tow truck driver was a really nice guy. I rode with him to the garage that did the work on my car. The price for the tow was absolutely reasonable. I would definitely use Gonzalez towing again in the future!

Gonzalez Towing is the BEST! When I called this company today for tow service, I was informed that…read morearrival was in 45 minutes. I didn't expect a prompt arrival but I was mistaken. He arrived on time with a big smile! I was pleasantly surprised! How refreshing! Well, Mr. Gonzalez rendered impeccable service, to say the least. He was helpful, friendly, accommodating and above all, truly reliable! I highly recommend Gonzalez Towing. I give this company 5 extra large stars!

Disappointing and expensive mistake taking my truck here…read more Took an LR4 in for a pre Purchase inspection and preventative maintenance. Results of the ppi should have been the first red flag. Was a single piece of paper covering very little (tire pressure, etc). Underwhelmed for the $, for sure. Also, I specifically asked them to check the engine mounts, as the car was idling rough. He scribbled "idling rough" on the sheet. Overall, though, was assured truck was in a good place so proceeded with purchase... At the same time he also said I should replace the fuel pump issue alongside some Recommended preventative maintenance. So did that. Now out 4 grand plus the purchase of an Lr4 I wouldn't have purchased without the assurance of the mechanic. Month later, car is still idling rough. I reach out to my other mechanic, who confirms basically immediately based on a video of the engine and description this was an engine mount issue. So obviously missed in the initial inspection, which, again, was not cheap. So now, I bought a truck with these issues + other battery issues that were not addressed in the ppi. And when I reached out to them to mitigate some of this I was ultimately ghosted. Real responsive until I asked him to acknowledge this was all missed in the ppi.

Genuine, authentic expertise in Jaguars (Range RoverLand Rovers) elevated Fred's team on my list of…read moretrustworthy maintenance & repair shops in Marin County. Getting an appointment in this justifiably top level place can be challenging, but trust the process, be patient and you just might be happy you did. Diagnosticians like Vasco are a rare breed & he just gets in & does what few specialized shops can.

Quattro Care is the only place I trust to touch my precious Audi…read more Coming here to get my car serviced gives me peace of mind, knowing that it's in Colby's hands. The dude is an all-around an amazing Audi Tech who actually knows his stuff. He's reliable and honest about the maintenance and repairs that need to be done, and he's fairly priced compared to those Audi dealership service centers.

Colby did an oil cooler reseal, brake fluids flush & replaced the engine mounts on our A7 TDI. He…read moredid a great job, identified & fixed a lot of other issues. Attention to detail and communication were excellent, & Price quote reasonable. Highly recommend!

Rip off dealership. Quoted me a price over the phone to change transmission fluid. $259.10…read moreArrived and checked in and was told the price is $478.00 I left and will never return here. Quote from Honda where vehicle was purchased $275.00. Same service drain and refill transmission.

Made an appointment and it was super smooth. The person who checked me in was really nice and…read moregenuine.

Kevin is on top of it and super easy to deal with. I work in the automotive industry myself and…read moreImperial is one of the few shops I would highly recommend. Recently I needed some work done on my 2007 F-150 and they got it done on time and under budget. Consider Imperial a Michael-approved Five Star auto repair facility. Probably not as valuable as Kevin's ASE certificate but close enough. Happy Holidays!

I can't recommend Imperial enough. I am a retired auto mechanics teacher and know what a competent…read moreshop should be like. Kevin is honest and skilled at keeping my 2005 Honda Accord in good shape.

Once again Quality Wheel & Tires goes to the top of my list for great service, honest and…read moreprofessional at a very reasonable price. I highly recommend Franciso and his staff for any tires or brakes you might need. 5 Stars

I highly recommend this shop! I just had all 4 tires replaced and wheels aligned on my Mustang…read moreGT--they even straightened out my steering wheel!! Rides like a dream. Bonus was having the rim rash repaired - looks like new! The price was much less that the dealer was quoting and I definitely received excellent customer care. Thank you so much for taking great care of my car and for providing such excellent customer service. I will be back for any wheel or brake needs and will absolutely recommend Quality Wheel & Brake.

I had a great experience with this body shop. Arturo Montano , manager, was a great help and made…read morethe experience seamless.

The crew at Lafayette Auto Body are great. They were super helpful while we were navigating items…read morewith the insurance company. We've taken two vehicles there - one was complicated and one was simple. We will definitely use them again if needed.