Most of the staff are friendly and courteous. The doctor was amazing , but The person who brought me into the doctor's office to get gather more info from me and prep me for the optometrist /opthalmologist was not very friendly . But that was not a big deal. What bothered me the most is that HE did not wash his stinky hands before applying eyedrops into my eyes!! Talking about unsanitary and unhygienic!! I was too scared to tell him but i hope that next time, all of their employees would be trained with handwashing. Before seeing a patient and afterwards ... this is basic patient care knowledge . read more

Everyone was very professional and helpful. They answered all my questions. I had glasses made there at the office so it was very convenient.. I appreciate all the concern with the problems I was having. I have scheduled cataract surgery!​ read more

I fell and injured my eye. I was referred to this eye doctor by my provider. I was seen in a very timely manner. The provider was caring, compassionate and explained the eye exam. I was treated with dignity and respect. read more

The staff and Dr Opatowsky were very helpful. Dr Opatowsky took my call over the weekend for an emergency and saw me the next morning and resolved my issue effectively and rapidly. read more

Always great service in all the areas. Top Notch all around. We've been going there for year and we have always had a Great experience.

Dr Opatowsky and his staff are friendly and professional. Appointment are on time. I feel that I got excellent care. I highly recommend Av Eye Care! read more

I had the worse experience with this office not the doctor who is beyond kind ,But with the staff and them not listening and making you feel as if you do not matter .... read more

To put it briefly, I am very happy with my experience here at AV Eye Care. The results are amazing and Dr. Opatowski and his staff took great care of me. There is almost nothing to describe the great feeling of having my sight restored to 20/20. With the PanOptic lens I don't even need glasses so I'm glad I chose that in spite of the extra out of pocket cost. I started using my old sunglasses for protection. Thank you. read more

First time patient. Staff were very kind, organized and professional. Dr. O took his time answering all of my concerns. Definitely felt like a valued patient and not a number. Really great first impression and that's important. read more

I love my eye doctors I have been going there for over 20 years, they are always nice and helpful

Dr Opatowski and his staff have been wonderful in my eye care before, during and after both my cataract surgeries.

Always great and friendly service, it's always a pleasure going to an appointment. Professional staff and minimal wait time.

Dr. O is the absolute best! So knowledgeable, professional, caring, and nice. John was very nice, kind and helpful too! Highly recommend AV Eye Care! read more

The practice is busy, but well run, so there isn't much of a wait and great staff that manage the patient load in a welcoming and professional manner. I have been going to this practice for over 10 years and have been happy with the experience each time. Dr. Opatowsky does a great job of taking care of the patients and running an amazing practice. He sets a high bar that other practitioners, including myself should strive to attain. read more

They took care of my kiddos really well, can't wait to receive the glasses! Appointments were readily available, to where we did not have to wait long to be seen. read more

Doctor O and his staff our very kind he saw on a very short notice. More Doctor office should have his same kindness Bee read more

Good doctor friendly caring & my mom is very happy with him and how nice everyone is.

Dr. "O" is the man! His knowledge is amazing and his "bedside manner" could not be better. His staff is well trained and they know their stuff. What ever is above "highly recommend", I would say exactly that. I've been a patient for years and also had the cataract surgery. Dr. "O" is beyond excellent. And if you love airplanes, just look at all the walls in the office, with signatures yet! Any kind of eye issues that you have, AV Eyecare is where you want to go! read more

DISSATISFIED THIS WILL BE A THOROUGH REVIEW I've Been here a couple of times for my children , which in my opinion only Dr Tiffany Romero caters to very well. All other personnel are very impersonal and don't treat other as a human being. We went in 2/22/22 and got a Prescription for my child's glasses and was instructed to come back in two months to see the progress. I had to call and schedule the two month follow up (which I have never experienced in all my days of going to get any type of check up dental, doctor etc.) Upon calling they squeezed me in on a very packed Tuesday; none of the seats in the waiting room were empty. I came with a party at 4, 2sons and a partner. So this was very unfortunate. The room was filled with a bunch of old 70+ folks. Which were the only folks being treated properly. that's a red flag. I'm a paying respectful customer. Upon going back we had a assistant optician in scrubs help out which we never had before. She did not do a good job at talking us through each of her procedures step-by-step. So everything she said I basically had to translate into child terms for him to cooperate. (I feel like if someone were to "read the room" she should be able to pick up the lingo that I am delivering to my child) SPOILER: SHE DIDNT. When we entered the room, she also sat there looking bored when asking my child can he see better with his glasses etc. her body language was very poor and she was very impatient with him. When she left the room she didn't fully close the door and I heard her tell the doctor in a negative tone that "he can read on some of line 50 and the rest he was just guessing" not very comforting for a child. Dr. Tiffany came in and was her normal cherry self patient with my child and in explaining to us that they will change his prescription because now his eyes have adjusted to wearing glasses. After a few moments of him reading other lines with her and using different Eye guides - she politely ushered us to the front waiting room. Then we have to talk to this unfortunate unsavory guy again. (Pictured next to doctor) He treated us the same last time. He does not listen AT ALL ! He will talk over you and tell you you heard him wrong. It was a very unnecessary conversation that I wish I never had to have and just was able to get the prescription written down. He tried to tell me "I don't know where you got the glasses from but they shouldn't charge you more for a change of prescription blah blah blah" Me: *Calmly* I thoroughly understand and I will go back to where I got these glasses and check on the warranty. Him * literally trying to argue with me (about me buying glasses from a different place and not knowing the policy) Also him: "does he have a second pair of glasses ? Because that would be helpful in times like this" Me: no we decided we would get the second pair once we got the adjustment in the prescription. HIM: *really didn't listen* "I think I misheard me " at this time I am annoyed at him not listening nor understanding what I had to say back to him for the second time. ((When we went on to 2/22, he tried to coax us into buying very expensive glasses that would not even fit on my child properly. And he told us the time it would take to make and ship the glasses would be over two weeks his words were that is standard everywhere - which was FALSE information because we went to Sam's Club and got the glasses for a great price lens included and a warranty and got the glasses in 5 business days. All in all , go here if you were already a patient and don't mind being miss treated on your way out the door. I will say the service is fast and that could be because no one knows how to treat people and you just want to leave ASAP read more

A V Eye Care - Rude man (black shirt) & great doctor (white coat) - Ophthalmologists Near Me - Lancaster, California

The female doctor here was very kind and the office staff was fine (don't expect anything over the top). But if you have medi-cal, be expected to be treated like crap. I first hand heard the change in tone when they realized someone had that insurance. I have had many different insurances, some of the best in fact and I don't believe anyone should be mistreated, or looked down upon or spoken to in a condescending voice just because of the type of insurance they have. Growing up I was privileged to have the best private insurance and momentarily find myself in a different situation..EVERYONE deserves to be treated fairly and most importantly, in a KIND manner. But hey, everything comes back around. Maybe those folks haven't learned that lesson yet. I would recommend anyone else to look for somewhere else to get their optometry services. I do believe Target offers free eye exams or low-cost ones at least. I tried giving a local business a try but good luck to anyone that decides to try this place out. read more

I am so very happy with the doctor and staff. All are so nice and friendly. My eye surgery went well and no problems.

I like AV Eye Care because it has all the modern eye test equipment and diagnostic tools that you would expect from an Optometrist. They have a very good staff. The optometrist assistant is very knowledgeable and professional. Dr. Ira Opatowsky is the lead Optometrist in the office. He is an outstanding Optometrist and has excellent understanding of how the patient is treated. Very knowledgeable and professional. I highly recommend him and his team. read more

This is our favorite optometrist/ophthalmologist office not only because it's close to home but the service is top notch. Dr Opatowsky is the best. He is friendly, caring, patient and professional. He provides his patients with the best care a person expects. The office staff is nice, friendly and always willing to help. Bottom line, I highly recommend AV Eye Care. read more

Facility is very nice and when I need glasses again would go there. They have a nice selection. I don't know if the girl at the front desk was new but didn't seem confident or know what or how to provide the service I needed. They did an eye pressure test but then didn't tell me if any problem. I had to ask what the results were. MD could have been more informative about my condition and his recommended course for resolution , the procedure and expected complications if any. I feel if I didn't ask those questions the MD wasn't about to address them. read more

Dr. Opatowski's office was very friendly and helpful. The different people that worked with me were very helpful and kind. Dr. Opatowski was very friendly and very thorough. He diagnosed my issue after some different testing. I highly recommend him and his entire staff. read more

Dr. Opatowski is a wonderful eye doctor. He's kind and very knowledgeable. His staff is amazing.

Can't give this place a one star because we never even made it through the door. My husband called in to schedule our 4 year old twins eye exams. While making the apt he mentioned they were 4, he provided ALL their info and was given May 5. A few hours later someone calls and asks to speak with Drew and my husband says uhhhh no you can't talk to her. So then the lady says we'll can I talk to Cruz and he said no! These are 4 year old children, who is this?!! And that's when the lady said where she was calling from. The lady then says we need to cancel and now can't get us in until the end of May. We just told them to cancel and we won't be using this office and she was totally unbothered by this. I myself have worked in medical offices and you always check the DOB's when calling. If it's for a child you need to get the parents name or you ask to speak to the parents of those children. Second you don't reschedule an apt nearly 3 weeks later. Third, hire someone who knows how to appropriately speak to people who you want to be your patients or you'll end up with no one who wants to deal with your office. read more

Dr. Opatowsky and staff are the best. Vision checks and cataract surgery were successful, convenient, and with a complete, speedy recovery. Wouldn't go to anyone else. read more

Very well. Receptionists, nurses and Doctor were nice. Next appointment even though 4 months out is already scheduled. Thanks

Professional and pleasant staff. Dr.Ira is the best he takes the time to explain any findings.

Amazing experience from start to finish! I didn't have my insurance card, they accepted an email from my employer.. the intake was quick and I didn't wait but 2 minutes for the Dr. He was kind, compassionate and listened to my concerns.. i mean, really listened. I definitely feel like I came to the right place for the answers I need. read more

Dr. Opatowsky is very professional and caring . And he takes time and explains everything. I would give him 5 star rating. John and Elbert are the two most courteous assistants. I appreciate that they take time and seem to enjoy helping others. read more

Dr. Opatowsky is the best. I was in and out in about an hour. I highly recommend AV Eye Care. 6 Stars ******

I was able to schedule the appointment without a lengthy turn around time and when I arrived I was seen promptly on time. The services are always professional and efficient, my issue was addressed and resolved. Dr Opatowsky does a great job read more

I have always been treated with courtesy and respect by the staff and the doctor. I feel I am in good hands, and I am valued as a patient and a person. Thank you to every person treating me and a special 5 star shout out to John! He is a delight and made my visit stress-free and dare I say fun? Susan W. read more

I have visited AV Eye Care on many occasions, for both routine eyeglass prescription updates and more significant ophthalmic procedures such as cataract surgery. Dr. Opatowsky and his staff personnel have invariably been most professional, efficient and friendly. Thanks! read more

It was very wonderful experience thank you the visit.everyone on staff was very polite and friendly to everyone in the office so thanks to everyone that was working on my visit read more

I have been a patient at AV Eye Care for over 19 years . With in the past 2 years the optician staff has changed and the customer service has gone down hill. On Thursday 10/06/22 I went in to exchange my frames . I waited around 40 minutes before Optician Jonathan assisted me in this process. Two days prior he agreed on processing the one time return, but when I asked him about refunding the difference between the two frames he said no to the refund. When I asked to speak to the person in charge of him, ( Dr. Opatowsky) he quickly changed his story and agreed to refund the difference between the two frames. When I asked him to replace the frames with new factory frames he sternly said no because he's the one that orders the frames and he was not ordering any more frames. I know for certain that is a lie because in the past there have been no issue with ordering new frames from the factory. It's sad that Jonathan's dishonesty & attitude makes me feel uncomfortable returning to this location where I once felt welcomed. read more

Wonderful, friendly staff all around! Doctor was knowledgeable and took care to listen. My son who was also seen has a disability and was treated with great respect! read more

Dr Opatowski and his staff at both of his offices are absolutely fabulous. They gave me back my eye sight, what a wonderful Christmas present. read more