Thankful for Jerry and his services. Responded quickly and was able to come out sooner than others…read more We didn't catch anything but he was able to seal up some entry ways by our garage door and into our attic and made It look nice too. Recommend especially if you have those corner gaps with your garage doors.

Do NOT use this company for wildlife rescue, if you care anything about the animal you are trying…read moreto deliver to one of Houston's wildlife rehabilitation centers. Jerry took $280 plus $50 for a donation to the Wildlife Center on Old Katy Road for a young, nursing mother raccoon whose leg was in a leg trap. He humanely took the trap off her leg, took our money, and promised to drop her off at the Wildlife Center immediately after picking up a possum "that is on the way to the Wildlife Center." Five hours later, and after several calls to Jerry, as well as to the Wildlife Center, he still hadn't dropped the mama off at the Center. He swore he did drop her at the back, but my neighbor actually drove up to the Center to try to find the "back door where wild animals are dropped off" only to find out that there is no such area. She went to the rehoming area of SPCA, where feral cats are dropped off, after Jerry said that's where he brought her, but the ladies inside confirmed that the ONLY place wild animals are brought is to the Wildlife Center, through the front door, and that there is no such back "drop off" place anywhere on the property. An employee of Jerry's company, Kyle, talked to my neighbor while she was at the Wildlife Center, and the manager of the Center shook her head in disbelief at all the double-talk Kyle was delivering at 90 miles an hour, including that there IS a backdoor area, even though everyone at the Center--8-10 people in all, between the Wildlife Center and the Rehoming area of SPCA--confirmed that everything Kyle and Jerry were telling my neighbor was untrue. They also checked to see if there was a Renee who works at the Center, since Jerry told my neighbor that he's known her for years and that she could vouch for him; there is no such employee there. Jerry did send a text of the receipt for the $50 donation I gave him for the Wildlife Center to my neighbor five hours later when he realized that we were actually following up on the situation. I realized quickly that this was a CYA move, so he couldn't be accused of stealing the donation money. I am heartbroken and can't stop crying at the idea that Jerry probably dumped the mama racoon somewhere, pocketed the $280, and called it a day, and now this poor mama is lost somewhere, in agony with a broken leg, possibly still in the sealed box, with nursing babies that are going to die, since we don't know where they are. Jerry and Kyle both are not answering my neighbor's calls now. After reading some of the other reviews that this company seals houses to prevent wildlife from entering and that they do a good job, I realized that they don't limit themselves to animal removal, which is great news for the animals. So, my advice is that if you need your house sealed, you may actually get what you pay for. If you want humane animal removal, do NOT use this company. I am seriously considering taking legal action against them. 5/24/23 Jerry, in response to you now accusing me of setting the leghold trap myself, I responded with this: Nice try, Jerry, but we would NEVER use a leghold trap, which you should know are not only cruel, but ILLEGAL. You are now accusing me of setting this trap. I would stop while you are ahead Jerry. You are only digging your legal hole deeper by making false statements. I don't know who set this trap, but the raccoon dragged itself away, probably to return to its babies, and got stuck in the fence on my property. When I saw this poor creature in distress, I called you and paid you an extra $100 to bring it to the Wildlife Center. Why would I do that if I set the trap myself? Why would I be so distraught that you never took it to the Center? I love how you are now blaming me and not touching on the fact that I paid you to bring this animal to a Center that could save it. Everyone at the Wildlife Center said that you dropped off the donation (after my neighbor called you to find out if you'd been to the Center) but did not leave the racoon. The question is now, not about the money, but what you actually did with the racoon. And you can bet we will never call you for any animal issue; you may be a great resource for animal proofing houses, and I hope you are successful. I just felt a moral obligation to warn others about what happened here. Shame on you, Jerry.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

It's awesome when you actually call a company and they give you helpful advice without charging…read moreyour pocketbook - now, I'm a guaranteed customer. Called about a darling little orphaned baby raccoon in our vent. After speaking with Chris, he explained he was about 4-5 days out on the schedule. I asked for advice on catching it and Chris was super informative. We caught the adorable raccoon and took him to the wildlife center on old katy road. Thank you Chris!!!!! I'll always call Him Omega first for our future needs. Plus, Chris gave me so much insight on how raccoons live, are pack animals, have very high IQs, and are very clean. :)

I rarely leave negative reviews, but the lack of communication from Critter Control has been…read moreextremely disappointing. This week alone, I have rearranged my schedule and waited at home on three separate days with little to no proactive communication. Every update has required me to reach out first, and when I do, I often feel like I'm inconveniencing the staff simply by asking for information. Considering the significant investment I've made and the service expectations outlined during the sales process and in the agreement, I expected a much higher level of professionalism. Clear communication, confirmed appointment times, and follow through should be standard, not something the customer has to chase down. I do want to recognize Brandon because he has been great when it comes to the actual service. He has been professional, knowledgeable, and thorough while at my home. My frustration is not with him. It's with the overall communication and scheduling process. I simply wish the communication from the office was as proactive and reliable as the service Brandon provides. The work itself may ultimately resolve the issue, but the overall customer experience has been frustrating. Clients should not have to repeatedly follow up just to find out if a technician is coming. I hope Critter Control improves its communication and customer service because the current experience has fallen well below my expectations.

I reached out to Critter Control due to some concerns I had in my attic. Unfortunately, my…read moreexperience ultimately came down to a lack of transparency and professionalism, especially when it came to the costs and work performed. I was told over the phone and on my invoice that my payment was the final payment, only to receive another invoice afterward. I also clearly declined the ongoing monthly treatment when it was offered, yet someone apparently came to my house afterward without any notice, and I was charged again. I've tried to address this directly by phone and email, but haven't been able to get a satisfactory response. I'm generally not someone who leaves negative reviews, but I felt it was worth sharing my experience so others can make their own informed decision before using the company.

We had trapped a skunk ourselves and needed someone that could transport the varmint away for us…read more The Texas Wildlife Wranglers showed up within 30 minutes of being called. They professionally covered the skunk in the cage and was able to load it onto their truck without; being sprayed. The entire process took about 10 minutes. The Wrangler left us with a replacement cage trap so they would not have to return our old cage. I would recommend the Texas Wildlife Wrangler for any varmint trapping that you may need to perform.

From the owner: There's no denying it--animals are crafty. They can find their way through the smallest cracks and…read morebuild nests in the most unlikely places. If your home has an animal infestation, Texas Wildlife Wranglers LLC can help. Animal Removal | Pest Control Services | Animal Damage Repairs | Preventive Rodent Services Speak with an experienced pest control specialist today to learn more about our animal removal services. We serve Houston, TX and the surrounding area.

Great service! Very professional, good communication throughout the whole process, arrived on time,…read moreand explained everything clearly. Highly recommend for anyone needing pest control services

I had a honey bee issue outside my home and it was growing. I got in contact with Clarity and they…read moreinformed me of all details and what would need to happen. We set an appointment and they were here promptly and made sure to take care of all my needs. Me home and dog are thankful that the bees are being removed b

Review of Chimney & Wildlife Specialists (Houston, Tx) Hiram Martinez July 2024…read more Project Site: 2 story house with metal roof. Chimney topper came off & fell to ground from Hurricane Beryl. Ease of Contact Initiation: Met Expectations NOTE: Solo businessman so you will need to leave a message if he is climbing on roofs, but he calls back in a timely manner, within 1 day. Consultation Meeting: Met Expectations -Arrived on exact day & on time. NOTE: Again, keep in mind that a solo business can only accept so many projects at the same time & be proficient. Quote/Estimate: Met Expectations -Was very clear & included multiple photos/videos. -Was reasonably priced. -Was willing to use pre-existing parts that were still in very good condition. -Offered optional decorative accessory, but was not upset that we elected not to pursue that at this time. -Excellent value. Ease of Ongoing Communication: Met Expectations -Very easy to text him about anything. Execution of Project: Met Expectations -Started on time. -Completed in 1 day as quoted. -Again, extensive photos provided & work performed looked professional as expected. -Finished on time. NOTE: Since this is mostly working on the roof, flexibility & understanding are needed re:extensive work not being done when temps are over 90 degrees or during rain/thunder/lightning storms. However, he did place a very secure, temporary tarp over the opening to protect from rain until the actual repair date. Recommendation: Highly Recommended -Would use again if needed. ;-)

Hiram and his company are top notch! We originally found him 5 years ago when we moved into a new…read morehouse that had rats in the attic. He is super honest and easy to work with, and quickly solved our rodent issues and sealed up all the entry points for reasonable cost. We had the attic re-insulated afterwards and haven't had any issues since. We called him back a couple years later to install two fireplace log kits and repair some parts of a broken outdoor fireplace. Today he came out to ease my mind about animal noises I heard that I thought were coming from inside the attic (but apparently were on the roof). He was super honest that he didn't see a problem and didn't pressure me into any services. Standup guy and company - I highly recommend.

7.28.25 I called inquiring on my new problem. I have wild…read morehogs destroying my yard. Unfortunately, they do not take care of this terrible problem. And did not know who could help me either. Texas is the number one state with wild hogs. I was not able to find anyone to help me with these destructive nuisance animals. (Well, I did find someone who wanted $3500. to put a trap out for one month... and they might still return) My search will continue. The lady I spoke to was friendly though.

I have paid for follow up on rat issue. I called them and received a text that they will get back…read morelater in the day. They did not call back.

Matthew was professional, attentive, and expedient in taking care of my house's flea and possum…read moreissues. He made sure to explain his plan and the purpose of each treatment, and he ensured he used only what was required and most effective for getting the job done. I would recommend him to anyone in the Houston area for a variety of pest control issues as his knowledge is deep and clearly goes beyond treating the things I experienced at my house.

Matthew (the ProGuard Pest Protection owner), came out to my house, and treated the bug problem…read morethat same Saturday. Matthew was professional, and friendly, and was very effective at eradicating our infestation of drain problems.