Getting my pedicure here as I write and am very pleased. The atmosphere is relaxing and my technician is friendly and sweet. This isn't the kind of place where they talk about you in front of you, they are actually focused on their clients. I'm pleased and can't wait to be back in a few weeks for a polish change and mani pedi combo next time. The massage seats in the pedi section are nice and the decor is nice and relaxing to be here. Ahhhhhh drifting off into pampered zone. They also expanded witng Avalon too which is in the same plaza so that should say a lot about their business as well! read more

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Still going strong with my Quyen!!! Please do yourself a favor....make an appointment with her! You absolutely need one to get a spot in her chair. She's by far the busiest tech there....and for a reason!! Walk ins are welcome but I cant vouch for the skill level of anyone else as I've ALWAYS had an appointment. read more

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This is actually a review of Avalon Too, their new location two doors down. I have been a long time customer of Avalon Nails and have always loved getting services there. It is always clean and the technicians friendly. On 5/13/2015 I needed a manicure for a wedding I will be attending this weekend. When I saw Avalon Too I decided to check it out and see if the new location was as nice as the original. Avalon Too is so much nicer! They have a nail bar, hot tea, all the services of the original Avalon, and a bonus is its super quiet and relaxing since most people don't know about it yet. Tommy greeted me as soon as I walked in and was able to guide me to the manicure that would best suit my needs. We decided on a gel manicure. He explained that it would be dry immediately and last two weeks. He also helped me pick a color to match one I had seen in a photo. Tommy was meticulous and made sure every detail was perfect. The service finished with a massage and hot towel. I will definitely be back and will definitely be requesting Tommy in the future. read more

Avalon Nails and Spa Crofton - Gel manicure by Tommy at Avalon Too 5/13/15 - Nail Salons Near Me - Crofton, Maryland

I came in for a full set today with Victoria and the service was very professional and excellent. She was busy with appointments but she still took her time on my nails and it came out very beautiful like the picture I showed her. Everyone was friendly and the wait was only a few minutes. Prices are also pretty reasonable for the quality of service. read more

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I'm not sure I want the answer to this but why are there so many fruit flies around? This was the third (and last time) I was there. I only went back because I received a gift certificate but I think next time I will just throw it away. Went with a friend and we both received horrible service. My toenails were cut unevenly. There is a noticeable size difference between my nails and on my right foot, I have a nail that was cut on a slant and was cut so short that the skin around it was red and tender. Then one of the nails wasn't cut all the way. My friend got the worst of it though. Her tech started 10 mins after mine started yet we finished at the exact same time. The tech barely looked at what she was doing and was focused primarily of what was happening in the parking lot (which was nothing.) My friend did not receive her foot/leg scrub, did not receive toe separators, and the polish was sloppily applied. I wish I took a picture of the tech staring off to the side instead of watching what she was doing. On top of all that, the tech LEFT A PIECE OF UNCUT NAIL HANGING FROM HER TOE!! This all happened on a Wednesday afternoon. It was not busy at all. There wasn't anyone waiting when we got in nor did anyone come in while we were seated. There was no excuse why my friend's service was rushed. We did express our disappointment at the end of the service. No apologies were given just that they were "trying to look for a 20% off coupon for next time." I was surprised to notice the shock on the girl's face when I declined the coupon saying that we won't be back. I'm a pretty easy-going person but this was absolutely unacceptable. read more

It's been 4 years since my first review, and this is still my to-go nail spa! I now get the SNS powder-dip instead of a gel manicure. My nails remain strong and do not break easily, plus I do not need a break between manis. The lifespan of an SNS manicure is typically 3 weeks before the color starts to very slowly come off at the base of the nails, which is GREAT wear all things considered! All the established staff are well known in our local community. You will get a quality service regardless of the technician you choose, otherwise they will happily fix it for you. But, IF you had to ask for anyone my go-to technicians are Holly and Vivi ;) read more

I was really impressed by this place. After the last place I used took a horrible turn for the worst, I was really crossing my finger on this one. I was not disappointed. I went in the late afternoon on a Friday. They weren't packed, but every tech had a client. I was set up in a pedi chair and my feet soaked for about five minutes. It was nice, gave me a chance to get settled in and the massage chair going. The decor was very nice, clean and fresh. They used a brand new package of tools on me and offered a drink while I was there. I opted to get the Avalon Signature Pedicure, which is basically the works. I'm a go big or go home type when it comes to my getting pampered days. The Signature included a jelly soak, aromatherapy massage (I chose the milk & honey, which was amazing), a sugar scrub, hot lava massage, paraffin wax, callous removal and hot towels. It was about 75 minutes long and cost $75. So a dollar a minute. A little pricier than other places, but you get way more for your money and the service was great. I loved my attendant, Amy. She was fantastic. I'm not particularly talkative and prefer to relax. She was friendly, but didn't force the awkward small talk. Every employee I encountered was friendly and personable. Tommy had all of us cracking up and kept the atmosphere inviting . I will definitely be returning to Avalon Too and to Amy. read more

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The ambiance is nice and the people are very friendly. I got a full set and the nails were bulky and there was acrylic along my cuticle. Also, the base of the nail, near the cuticle, was uneven and chipped away a couple of days later. Two weeks later two nails came off and another is on its way off. Overall, they have a nice ambiance that makes you feel relaxed; they just need to improve on the full sets. The pedicure was amazing., it's still intact and looking nice. read more

This salon is the best!! Donna is my nail tech and she is the best. She does my manis and pedis and is always very thorough. Everyone is very nice and friendly. I always look forward to going there and I always look and feel better when I leave! Try them- you will be pleased. read more

I have frequented this location and have noticed a decline in customer service and quality. These are the issues I have observed with Avalon during my most recent (last) visit. 1). You may or may not by greeted upon arrival 2). Nail techs do not wash their hands or perform basic hygiene between clients 3). Based on prejudices by various nail techs, you may be asked to pay for services prior to completion 4). During services, your nail tech will talk about you to their colleagues 5). During services, your nail tech may "handle" you as though you're an animal versus a human being. ROUGH! These examples have been my personal experiences. read more

1. Wait times are extensive. We went on a Friday afternoon and were told the wait was 15 min. 40 minutes later, only one of us was seated in a pedi chair and was left waiting in water for another 20 minutes. 2. The tech asked me if I was mixed because I appear to have some Asian in me . Where do they do that at!? 3. Same tech also let me know that they had been busy all day and none of them have eaten yet. Umm ok, so maybe the employees should let management know so more help can be hired. 4. The tech used the pumice so hard on my feet and toes that she rubbed skin off the side of my big toe. I'm still wearing a bandaid as it hurts like hell to put pressure on it. 5. They kept taking customers that came in after us ahead of my friend who was still impatiently waiting. 6. I will not return. P.S.- I got the jelly pedicure. It cost $38 and had the potential to be a nice option. read more

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Tried Avalon today for the first time. I had to wait about 15 minutes or so before I got a pedicure chair. I sat with my feet in water for about 15 minutes and then I was told I had to move to another chair. Apparently the group of 3 coming in were more important than me? Nobody apologized for the inconvenience or the fact that I had to walk over with dripping toes. My new chair had cold water. I saw people around me being offered water but I wasn't given any. Everyone seems to love this place and the pedicure was decent but took a loooong time. Not a great first impression at all. I'll probably try a different place instead of going back here. read more

This is a great place they have great pedicures and they really take their time. I got my spa pedicure and a new acrylic set which took me three hours in the salon. I do wish that I could have had two people working on me at the same time so that I could only spend an hour and a half in there and not three hours. I am very picky with my nails so I had to guide her on the shape. I wish that nail artist would recognize small details like making sure the shape of the nails are the same on each nail and not have one too thin and one thick etc. . I look at things like that, and I feel like I'm annoying when I ask them to make them even. They are OK with acrylics better at pedis I attached a picture of my gel nails after I received them. I didn't take a picture of the before read more

Avalon Nails and Spa Crofton - Beautiful color. Wish is was more green than grey. It looks grey in some lights. GEL OPI 266 - Nail Salons Near Me - Crofton, Maryland

I walked into this place without an appointment last Saturday for a manicure and pedicure. I walked in based on the yelp reviews. This was my first visit and it will be my last. The male receptionist was very friendly, that was really the only good thing about this place. The pedicure chairs are old, uncomfortable, broken, and placed too close together. You only get one of the tray out to put your purse or water or book on. The other tray could not be raised because the chairs were too close together. The products they use are inferior. I got a french manicure and french pedicure and the polish on my nails and toes starting chipping the following day. The technician assigned to me cut my toe. Also, she kept loudly talking to the technician sitting next to her and wasn't paying attention to what she was doing. This was on of the worst experiences I have had in a while. read more

Stopped by here this past weekend at the last minute but early in the day for the finishing touches on homecoming and it was worth the long trip. T and Snow got my girl in and out and she liked her nails. read more

Use to come often to visit Kim, before she left Great customer service, but can get busy Tommi is really popular and he does good work In a shopping plaza Does offer tea, water, or soft-drinks Great ambiance read more

AVOID AVOID AVOID If I could give this place no stars I would. Tri, the man doing my nails, was awesome. He took his time and created conversation so it wasn't awkward just sitting there. But everything else was horrible. I WATCHED THEM SQUEEZE LIQUID INTO THE NAIL POLISH. Then painted my nails!!!!!!!!!!!!! RIDICULOUS A man was doing my friend's pedicure and then left her sitting there without finishing to attend to another woman who had just sat down. Then the woman doing my other friend's pedicure cut his nails lop sided and WAY to short and rushed to finish to start on my friend's manicure leaving her nails painted UNEVEN, not paint rs. They ONLY accept cash tips though they have multiple signs saying "Please consider gratitudes in cash. It is much appreciated" read more

Terrible customer service! I scheduled a pedicure for the first appointment in the morning because I didn't have time to wait in case they were running behind. I got there on time. Someone was just opening the door. I was told to, "sit, they would be here in a minute." Ten minutes passed. Others came into work but nobody for a pedicure. I told them I had to leave. They said don't leave, they will be here. That they just called them. Fifteen minutes after they opened (and my appointment time) a couple girls came through the door giggling with some type of beverage that I assumed they just stopped for. I walked out saying that if I show up on time, then the employees should also. To my surprise, I got a call from the employee who opened the place. He/she apologized and told me that I could come back anytime for a free a free pedicure. My name would be at the front desk. Well I am here now. No name at the front desk. I told the manager the entire story. She said that she believed me but since she could not verify my story then she would not honor the free service. In other words, she thinks I am a liar. She offered me a 20 percent discount. I hope that she finds comfort in that loss of 20 percent AND the loss of all my future business. I will never come back here again read more

Finally found a new and awesome nail salon / tech! I had been going to my previous nail salon located in Annapolis, MD for more than 6 years. However, my nail technician left the business and I let a couple other nail techs at that nail salon do my nails, but the quality and technique was not the same. This left me with one choice, find another salon and nail tech. So I set out on my tried and true Yelp adventure in search of a highly rated nail salon and technicians. While combing through Yelp and reading reviews on several nail salons in the Bowie area, I came across Avalon Nail Spa in Crofton, MD. I read all the reviews for this nail salon, as well as, looked at all the pictures posted by reviewers /customers. During my search I realized that I really liked the pictures I was seeing of one nail tech in particular, Kevin. I was instantly drawn to Kevin's technique, designs, as well as how great customers nail shape looked. I immediately made an appointment for Saturday, 4/18/2015 at Avalon Nail Spa with Kevin. I love my nails! Kevin did an amazing job. Better than I expected. To note I have a Pinterest account where I post all my favorite nail art /design. I showed Kevin the nail design I wanted and he executed it perfectly. I am now going on my second week with my nails and they still look awesome! I have no complaints. A quick mentioned about the nail salon and other staff. The actual salon is really nice. The decor is done really well and the equipment is modern and in good condition. The staff was very friendly, professional, and accommodating. They assisted me as soon as I walked in and made sure I was comfortable the entire time. I have already scheduled my next appointment with Kevin and definitely foresee having a long-term relationship with him. To do my nails of course :) read more

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I came in at the last minute and they were really nice. I was fully expecting to see eye rolling but I didn't get any. Actually after I sat at the pedicure chair the nice young lady apologized for keeping me waiting. I will definitely be back when I'm in the Crofton area. read more

I decided to drive about 30 mins since there were so many raving reviews about this place. I went Saturday morning around 10am. It wasn't too crowded. As soon as I entered the doors, the receptionist seemed very disinterested and in a dry tone said "how can i help you?". Well, I told him I wanted a mani and pedi but would like to see my options. That never happened. I was finally asked to pick a color and I asked for the gel color options. I was finally taken over to the manicure station where the gentlemen started to prepare my nails to remove the gel nails. He rushed me the entire time on picking a color. I had the color set for 1 min tops. Then I went to pick a color for my pedicure again I was rushed and the place was not packed. Finally, I was taken over to the pedicure station but waited for a while, so long the water got cold. I was never offered anything to drink, I mean nothing but other people were getting nice greetings and drinks offered to them left and right. The lady that worked on me was pretty rough with me and was very stern. Also, during my pedicure I noticed there was hair on the pumice stone. ( GROSS) When it was time to check out I paid almost $80 they did not explain why it was so expensive. So I would not go back unless they have a relationship with you. They did not even try to make any conversation with me at all . NEVER AGAIN. I would say there was a lady with tattoos and dreadlocks she was very attentive to her customers, if I could get her name I would go back for her because she was on it.My nails are gorgeous but they hurt from the nicks. read more

Poor selection of nail polish. Caps werent tightened so my friend ended up getting it onbher lap as she was waiting for us to be seen. Oh, that was 55 minutes. I get its on a saturday and we were walk-ins but we called ahead and they told us 15 mins. But thats the same thing they told eveyone that came in as we were sitting waiting. But the best part (sarcasm) was when they took two ladies ahead of us that came in after us. When we pointed that out they tried to rectify it by pulling those ladies out of the pedicure chairs...but only after they stood there andjabbered back and forth for a solid minute. We left and wont return. read more

Made an appointment for last Saturday (9/22/18) for 11 am. When I arrived with my friend they checked us in and asked us to choose our colors. Fifteen minutes they finally escorted us to the pedicure chairs. The quickly began my pedicure and painted in a rushed fashion; because there were a lot of people and they were short staffed. How that was my fault is unknown, I was still paying for the service that I made an appointment for. My friend was patiently waiting until almost an hour had passed, and she asked if they were ever going to start her (11:45). They immediately got defensive and said they had to take the other THREE patrons first because they had appointments at 11:30.When we mentioned WE had appointments at 11 they said oh well, someone will start soon. A gentlemen began her pedicure and it looked as though it was his first time as the polish was layered in clumps and it had to be redone. I also had an SNS manicure done, claiming it should last up to 3 weeks. Not quite. Fast forward to one week later, my toes are chipped to the point they need to be redone. And my SNS manicure is beginning to crack. These were done for engagement photos tomorrow and have to be redone now. Worst $70 I've ever spent. We will not be returning. read more

A solid 3 stars for Avalon. It's clean and I was promptly taken back for a basic pedicure by Tommy. The basic pedi was just that no extra frills but Tommy did a decent job with painting and was very helpful with identifying an issue I had with my last pedicure. I'd come back. read more

Avalon Nails and Spa Crofton - Happy runners toes! - Nail Salons Near Me - Crofton, Maryland

I have gone to many nail places in my time so I can confidently say this the best one ever! The spa is clean, well decorated, Plasma TVs, and courteous staff. I see them cleaning the pedicure bowls and fresh nail instruments used. This is very important with chance of infections spreading. Can u tell I am a nurse...I see Holly ever time, for about the last year. I set up an appointment for two weeks before I leave and so a great experience!!!!! read more

Worst experience I have ever had getting my nails done. I called the day before to make two appointments to get pedicures and SNS nails. When we got to the salon my friend was taken immediately and I had to wait a half hour to go back to get a pedicure. I waited in the pedicure chair for another 45 minutes until somebody could take me. By then my friend had already finished and was getting her nails done... The whole point of us going together was to get the services at the same time. Someone who clearly did not know how to do a pedicure did mine and it came out awful. Thank God for Lambo who came to the rescue and finished my pedicure and then did my nails wonderfully. This whole experience took almost 3 hours and my friend had to wait over an hour for me to finish. Again... Lambo was amazing but I was so disappointed by this experience considering we had appointments. read more

I got a gel manicure and pedicure and it turned out great. The tech who did my pedicure took her time and it was nice to walk into a nail shop and not have them talking about you the entire time. Kim made sure my nails were even and did a great job with the design I requested on my toe. While I was getting my gel manicure I accidentally hit my nail and told her. She fixed it immediately. No complaints! This will be my go to nail shop! read more

Came in thinking it was Avalon Too but realized too late. Very nice staff but the quality of work doesn't match the pricing. Disappointing but I'll be sure to pay more attention next time because I feel like I wasted my time and money. read more

This lil diamond in the rough is a gem staff is so friendly. Great nail color assortment. Meticulous detail. Clean and relaxing atmosphere. Reasonably priced!! read more

Avalon Nails and Spa Crofton - Nail Salons Near Me - Crofton, Maryland

I called ahead to confirm the prices of my services, so I would know how much I was paying beforehand, however when I sat down in the chair, I was told a totally different price. Not wanting to argue, I said it's fine and let her continue. I got a fill and three repair. The lady who was doing my nails was nice and shaped them very nicely, however the paint job was sloppy. I mean, paying 50, plus tip for nails, I shouldn't be able to find an issue with my nails. Although she and the receptionist were nice, the person who did the nails of my friend didn't ask my friend what shape she wanted, nor anything else. I probably won't come back. Three stars is generous.... read more

Avalon Nails and Spa Crofton - Nail Salons Near Me - Crofton, Maryland

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It was very pretty inside. Looked very clean and professional. There wasn't anyone in the shop but it was 2 o'clock on a Wednesday so that's normal. I didn't have much of a wait to be serviced. My only problem was how long it took. I got a basic pedicure and was in the salon for an hour and 10 mins. It was the slowest pedi ever!! And it's also super expensive! I got a gel pedi and it cost 55 dollars. It's usually 40 where I'm from including taking off previous gel polish. Go here if you have time and money to spare! read more

Love Avalon. Could not say enough good things about this salon. My favorite part about Avalon is that you don't need to make an appointment for a specific person because everyone is so good here. No matter who you go to you will LOVE your nails. My Go-To place in crofton!!!! read more

I FREAKING LOVE CARA. I asked for a Gel Full Set and OMG I'm in love with Cara's technique and professionalism. Her expertise was on point. My nails look good and my hands feel good. She was very attentive and something like a perfectionist. Best experience I have ever had at a nail spa. I will definitely be going back to see her in 2 weeks. read more

Avalon Nails and Spa Crofton - CARA is a miracle worker - Nail Salons Near Me - Crofton, Maryland

I had a great experience at Avalon Nails today. Natalie did my pedi & Jennifer did my nails. Both were quick & my nails look better than they have in a long time. I'll definitely be going back. read more

Avalon Nails and Spa Crofton - Nail Salons Near Me - Crofton, Maryland

I've been coming here for years, for nails and to get my eyebrows threaded. Terry is AMAZING with nails, and super sweet. The owner however, is super rude and always complaining about customers or yelling at her staff. I went in today to get my eyebrows threaded around 5:15. She was sitting down with a client and when the nail tech asked if she could do my eyebrows, she looked at me and said "really? I'm busy. Can't you come back later?" She rolled her eyes when I said I didn't have time to come back later, and just repeated that she was busy. No problem. I'm happy to take my business to someone that knows how to talk to people rather than be rude and make you feel embarrassed to have even asked. I'll miss Terry, and that's it. I will never go back. read more

When I first walked inside (of Avalon Too), I was impressed by the lovely decor. Everything looked so clean and modern. However, as I was trying to pick a color, I realized all of my Essie favorites were missing. There was only a small selection of colors - other salons in the area have many more options. The pedicure chairs looked new, but the massage feature was lackluster. I could only find one setting that actually touched my back. Otherwise I had to press my back against the chair just to feel the massage features. The services I had were good though. My gel manicure and pedicure turned out as I expected and I'd return in the future. read more

I have been a loyal customer for a long time until now. Today I had an appointment with Kevin whom I go to! I received a call that he had to cancel due to an emergency. As a result of him only working on Sunday'a now I decided to make an appointment with VICTORIA whom I have gone to twice before. My appointment was rescheduled to Monday however I received a call phone back speaking with VICTORIA stating that as a result of me "previously having a lm emergency" abs having to reschedule" she didn't want to do my nails. No where do they do this at? Not to mention her attitude and the way that she was talking to me was completely rude and disrespectful. I always tried to ignore her tune with me as it is slightly rude on a regular basis. However, to tell me I can't come for my nail appointment because the salon has to reschedule was completely disappointing and unprofessional. As a result of her lack of providing exceptional customer service to a dedicated and long time customer I will no longer be receiving services from this shop. This is very unsettling but expected when employees are not taught on the importance of customer service. Torri read more

After going to multiple salons in the area and being either not satisfied or only somewhat satisfied I set out to find a good salon that could do nails! I read all the great reviews I decided to go Avalon too, Andy was very friendly took one look at my nails which had acrylic and gel polish(which were way too thick and un natural looking) and said I am going to take care of you! Your nails will look good! I was immediately put at ease. Andy redid my Acrylic, and gel polish the difference is night and day! Now they are perfect they look natural, and amazing!! He also did my basic pedicure and again my feet left the smoothest they have ever been. This is the happiest I think I have ever been with my nails! I have definitely found my salon, and technician. I only wish I would have found them sooner. read more

Avalon Nails and Spa Crofton - Andy at Avalon too completely transformed my nails! I have found my new salon. - Nail Salons Near Me - Crofton, Maryland

I wouldn't come back!!! I just needed to get a slight pedicure and I didn't enjoy how she did it. I guess I'm use to the finer pedicures in life lol that when I stop in a regular shop for a last resort this is what I get. She was friendly but the polish job was not well executed and it wasn't a relaxing experience. read more

Great place to get your nails done. Clean and friendly. Very reasonable prices! They have a great selection of polish and do a great job with the latest trends. Manami and Kim are awesome! read more