I feel like the staff alone at Rite Aid is super friendly. Always welcoming and courteous at the…read moredoor, especially when serving their famous ice cream! The pharmacy is a different entity, but in all regards, they seem to be professional and very kind when it comes to customer service.

Rite Aid closing June 28, 2025. Bankruptcy , right now half the store empty. We switched to…read moreanother pharmacy before they close completely.

I switched to Vons Pharmacy in Yucca Valley after issues with Walgreens overcharging me for…read moremedications and not using my insurance, but this place has been just as frustrating. The pharmacist has had a rude tone several times and even insinuated I was lying about picking up a medication last Monday, which I did (I have the medication and the receipt). After showing up today and being told my medication was not ready as promised and to wait, I got a text saying it was ready, but the price was $214 and my insurance wasn't applied. When I went in, I was asked to produce my insurance card. The pharmacist insisted I hadn't picked up a medication with insurance last Monday, which I did. When I asked why my insurance wasn't applied, which was correctly in their system, she said it was "written down as cash and to inquire with me." She decided not to check the system right in front of her, which is a huge part of her job. Why would you not apply my insurance? You are a pharmacy!! ‍ Picking up medications should not be this difficult.

The ladies at Vons pharmacy are spectacular in every way…read more They all work very hard, I've never seen anyone dragging their feet, and they are knowledgeable, kind, and professional, but personable at the same time. No matter what their day, they find a smile for you. Thank you ladies. Rating A++++++++++++++++

New Pharmacy is exactly what it says it is--a true pharmacy---not a all purpose conveneience store…read moreyou have to wade through to get to the RX counter. If I want cosmetics, ice cream and frozen food, I can find my way to Walmart. When we need prescription meds, we don't want the hype. We want the medicine, not nail polish or lawn chairs.

I've never been to your Yucca Valley location but I have been to the New Pharmacy in 29 Palms a few…read moretimes over the years and everyone there is nice. I went in for a flu shot today and it only took 10 minutes or so. I don't like needles but I didn't feel a thing. I really appreciate that. Fast, friendly service, big kudos to everyone at New Pharmacy in 29 Palms.

Clean, spacious and welcoming. Open until late and the facility is well maintenance. People working…read morehere is helpful and friendly

I truly wish Yelp allowed negative stars because CVS Pharmacy has apparently decided that helping…read moresick people obtain medication is more of a fun suggestion than an actual business model. I developed a lovely COVID rash that looks like my immune system lost a bar fight. I went to urgent care at 9:00 a.m. My prescription was called in by 9:30 a.m. Thinking this was a pharmacy and not a government infrastructure project, I loitered around CVS until 11:00 waiting for my medication. At 11:00, I called the pharmacy to ask what was going on. The employee informed me that my prescription was apparently sitting on a truck in the parking lot and would be unloaded sometime that afternoon. Or maybe tomorrow. Whenever. You know, whenever the spirit moved them. Now, call me old-fashioned, but when someone's medical treatment is sitting twenty yards away in a parking lot, I tend to think getting it into the building might be considered a priority. Thank God this wasn't me having to pick up insulin for someone with diabetes or something more urgent. By 2:00 p.m., my rash was getting worse, bleeding in places, and generally making me look like I had contracted a medieval plague. I finally called urgent care and asked them to transfer the prescription to Walgreens because CVS seemed committed to treating medication fulfillment like an episode of Storage Wars. The urgent care staff was confused because they had confirmed earlier that the medication was in stock. So urgent care called CVS. Miraculously, twenty minutes later, I received a phone call from CVS informing me that my prescription was ready after all. Apparently there had been a "misunderstanding." The real issue, they said, was that my insurance wasn't covering the medication. Excuse me? How exactly is that a misunderstanding? Your employee didn't say, "We're waiting for insurance approval." Your employee didn't say, "There's a coverage issue." Your employee told me my medication was sitting on a truck and might be unloaded later if the stars aligned and Mercury exited retrograde. And if the medication wasn't covered by insurance, why was nobody planning on telling me that? I would have happily paid out of pocket hours earlier instead of sitting at home itching and bleeding while wondering if I needed an exorcism. The most frustrating part is that I'm not just picking up prescriptions for myself. I also pick up medications for my elderly neighbor with dementia, whom I help care for. Reliability matters. Communication matters. Basic competence matters. After this experience, CVS has lost all of my pharmacy business. Future prescriptions for both of us will be going to Walgreens, where I can only hope the medications are stored inside the building and the employees communicate in complete sentences and do not have the maturity level of high school students As a grand finale to this circus, when the pharmacy tech finally handed me my prescription, she informed me that the pharmacist wanted to explain how to use it. You better believe I rolled my eyes so hard my COVID headache came back. "Seriously, bro?" I said. "I've been scratching this rash until it bleeds all day while you guys move at the speed of a DMV sloth on Xanax. I think I can figure this one out." At this point, I was fairly confident the complicated medical instructions consisted of: open tube, apply cream to rash, try not to claw your own skin off. I assured them that I possessed the advanced reading skills necessary to decipher the package directions all by myself. Then I planned to apply said medication while driving home in my awesome Jeep, belting out show tunes and celebrating the fact that after an entire day of waiting, I had finally obtained the prescription that was apparently trapped somewhere between a parking lot truck, an insurance issue, and a complete communication breakdown. If your pharmacy's customer service requires intervention from urgent care before anyone can explain what's actually happening, something has gone very wrong.

This pharmacy is the best! Great staff who work hard. I've had to return a few times because my…read moreinsurance was not going through, and I've watched them work really hard to help me understand what my options are, and I've so appreciated their kindness. I've also watched other customers come in and get really upset, even though it is not the pharmacist's fault. They are merely the messengers of insurance, etc. But all the pharmacists and supporting staff have responded really levelheaded and compassionately to a variety of emotions brought in. I feel like they work hard to make sure people have knowledge and work efficiently. I'm really appreciative for this pharmacy.

Been coming to this CVS since January of this year because my insurance made a contract with them…read moreused to be with Walgreens never had issues there before and great customer service and don't wait that long in line not like CVS bad customer service a long wait at the pharmacy they see you there they don't ask for help or I'll be right with you not even even friendly but on Sunday there was a lovely lady in a pharmacy named Peggy great customer service really friendly an amazing woman and I told her I've been coming here for a while first time ever been greeted like this hope everyone else from that CVS learns from her

This small local pharmacy is truly one of a kind. The owner goes far beyond what you'd ever expect,…read moretaking the time to genuinely care, listen, and help--not just rush you through a transaction. You never feel like a number here. Whether it's explaining medications in a way that actually makes sense, helping find solutions when you're in a bind, or simply showing kindness when it's needed most, the level of care is unmatched. It's clear this pharmacy exists because the people here truly care about their community. In a world of big chain pharmacies, this place is a gem. I'm beyond grateful to have a pharmacy where my family and I are treated with compassion, patience, and respect every single time. Highly recommend supporting this local business--you won't find better care anywhere else.

They are good at having prescriptions ready in a timely manner. The pharmacist gives good advice…read morewithin the parameters of his licensure. Everyone there is friendly and as helpful as possible

The afternoon I visited this Walgreens must've been the busiest day in town or something. Kudos to…read morethe cashiers for trying to help everyone as quickly as possible; there were two regular cashiers working and then they also opened up the photo area for additional service. This Walgreens has your essentials: from beauty to first aid to snacks and more. It's first aid that brought my group in here (friend had a fall) but I ended up up leaving with snacks for our house. Sweet and salty. Decent parking in the lot. Convenient to the Village. 2024: 92/100

DO NOT STOP HERE FOR ANYTHING. Store does not allow you to use the restroom even after purchasing…read more$100 worth of items. Avoid this place and let it shut down. My kids needed to use it and even then they said no.