Let us tell you about our experience with Lily Cantu our agent from Big Realty McAllen Texas…read more Lily Cantu was instrumental in getting us what we were looking for in a town home. If you looking for a realtor, I strongly suggest you contact Lily Cantu. She really enjoys helping her customers. Lily loves her profession and it shows. Thanks Lily Tony and Gracie Saucedo

I'm not going to speak about anyone in particular, in case it's just a one-off and that BIG Realty…read moreneeds to define policies so that each realtor is representing their company consistently. I've never had such horrible service with any realty company or realtor that I've worked with when renting short-term before. We needed help finding a place for a short-term lease (6 months) for rent. We gave BIG Realty (McAllen) 3 months of advance notice (11/19 to 1/15), and the realtor still was unable to find a property (perhaps due to the holidays?). A solution to an issue was only pointed out to us by the realtor only a few days prior to the deadline. During these 3 months, we were only subscribed to a mailing list w/ no updates/calls or anything on what was going on with our choices. Each person works differently, so I assumed that the realtor was doing their best and wasn't the kind of person to update on progress. Anyways, by the time we had reached our deadline, we still didn't have a property. Fortunately due to laws in ATX, it turns out we had to give 60 days notice instead of 30 which resulted in pushing our move-in date 30 days later which gave the realtor more time. However, during this period the realtor still wasn't able to find a property until less than a week prior. As this was around the time when our lease was up, we didn't even get a choice at choosing a property and were forced into whatever property the realtor had found. The property wasn't even on our list. Nonetheless, we finally had gotten a lease agreement w/ address. We were given a leasing agreement written up by the realtor and it turned out the address wasn't even a valid address. This is an issue w/ the listing agent, but we personally had to do some X-referencing w/ maps and other listing sites to figure out the correct mailing address. Once we found one, we verified it w/ the realtor which they had confirmed. We then re-scheduled all our utilities for the new address, and began our move. We had movers (2men and a truck, good service btw) relocate our belongings, and began our drive. During the drive on Thu, we received a call from the realtor that the confirmed address was still the completely wrong address. As we arrived on Thursday night, we couldn't get into the property because the realtor still didn't have a key. We began to wait at the property, but because we were exhausted from the packing, the drive, and it being freaking cold, we ended up going to a hotel. The next morning (on Friday), we didn't get the key until 5-10 minutes before the movers actually arrived at the designated property. This was mid-friday which did not leave us enough time to get water and other high-priority utilities set up. This forced us to stay in a hotel until Monday, but whatever. Now that we're at the property that we were "issued", it turns out that to get the correct mailing address, we had to go to the USPS ourselves to figure it out. The previous tenants have had an outstanding balance on the power meter, and so we're forced to pay a large deposit (Thanks Magic Valley Co-op). The upper window is cracked with a hole as if it's been shot with an air-rifle, garage door opener missing, missing microwave tray and oh, it also doesn't work at all. The most fantastic part is that the mailbox takes a key which the realtor didn't have either. We'd only been here 2 days and had found a half-dozen roaches in a bag of chips that were "chip-clipped", and I'm pretty sure I heard some mice squeaking at 3a as I was sleeping on the couch due to not having put the bed frame back together yet. There's no internet here except for satellite which is not what was on the listing we were given when we arrived. It feels as-if the realtor, definitely never checked this one out ahead of time, and had historically never called us whenever there was some problem or issue that we could readily fix such as with regards to showing proof of employment. Instead, the realtor would wait for us to call/check-up on them before telling us of an issue. I'd only learn about issues that he was having whenever I called about the status which during the 30 day extension I had to call every monday and wednesday. Some issues are listing-agent related, but misssing deadlines, not giving out the listing or letting renters choose what property to rent at, not even informing renters of the necessary utilities, having the wrong address, not even having keys, and finally not having contact information for the landlord prior to the final deadline are a big deal. Don't expect BIG Realty to do anything related to looking out for you if you're renting and are remote.

If I could give zero stars, I would. Working with Francisco Pacheco of Alliance Real Estate Group…read morewas one of the most frustrating and disappointing experiences I've ever had with a real estate professional. From the very beginning, he seemed charming but soon came across as disorganized and unmotivated -- and things only got worse from there. Francisco repeatedly failed to return calls and emails, missed critical deadlines, and demonstrated a shocking lack of knowledge about even the most basic aspects of the real estate process. It became clear early on that he was either completely out of his depth or simply didn't care. Either way, it was unacceptable. Worse yet, I witnessed several instances of dishonest and unethical behavior that made me question not just his competence, but his integrity. He misrepresented facts, gave misleading information, and seemed more interested in closing a deal quickly than doing right by his clients. If you're looking for someone who is lazy, unprofessional, and completely unreliable, Francisco Pacheco fits the bill. But if you care about your investment, your time, or your sanity--look elsewhere. There are far better, more trustworthy agents in Texas. Don't make the same mistake I did.

Alliance Real Estate Group areas of product specialty include commercial, residential, lot & land,…read moreand Investment Properties for the Rio Grande Valley, Texas. Francisco is very attentive, helpful, knows what he is doing and you can tell he is been in the business for many years.

If I could give zero stars, I would. Working with Francisco Pacheco of Alliance Real Estate Group…read morewas one of the most frustrating and disappointing experiences I've ever had with a real estate professional. From the very beginning, he seemed charming but soon came across as disorganized and unmotivated -- and things only got worse from there. Francisco repeatedly failed to return calls and emails, missed critical deadlines, and demonstrated a shocking lack of knowledge about even the most basic aspects of the real estate process. It became clear early on that he was either completely out of his depth or simply didn't care. Either way, it was unacceptable. Worse yet, I witnessed several instances of dishonest and unethical behavior that made me question not just his competence, but his integrity. He misrepresented facts, gave misleading information, and seemed more interested in closing a deal quickly than doing right by his clients. If you're looking for someone who is lazy, unprofessional, and completely unreliable, Francisco Pacheco fits the bill. But if you care about your investment, your time, or your sanity--look elsewhere. There are far better, more trustworthy agents in Texas. Don't make the same mistake I did.

When we decided to sell our home on South Padre Island, Ryan McDaniel seemed like the perfect…read morechoice in realtors as he is very familiar with the island and our building in particular. I've worked with a few realtors over the years, but Ryan tops the list in terms of diligence, responsiveness, and putting in the hard work needed to sell a home at a good and fair price. He facilitated the entire process so smoothly, interacting with the buyer's realtor and entire team working on this sale with a high level of professionalism and competence. We really couldn't have asked for a better realtor to help us sell our place. If you are looking for a realtor who is an expert in the process and the region, and who is going to be able to pay attention to the details and help resolve any challenges that come up, look no further. Thank you, Ryan!

Last fall while I was in WI, I bought 2 properties on South Padre Island, sight unseen, from Ryan…read moreMcDaniel, he made me feel that at ease and worked that hard, even though I had never worked with him before or even met him. I have been in real estate 41 years and he is the best I have worked with, bar none. Honest, diligent, knowledgeable, hard-working, and thorough. I trusted him 100%, which is something hard to find these days. He handled 100% of the transaction, even closing for me. I could not recommend him any more highly.

Both Ryan and Brian have helped me on purchases and sells. Their team is the definition of…read moreprofessionalism and their experience of the market is unmatched. I trust this team to maximize my return on investment, guide me through the entire process and connect me with the best people in the industry. They can simplify the complex issues and help me make smart decisions that are based on their experience. I feel like this makes them a full service real estate firm and I will continue to recommend and use them on all of my real estate deals.

Ryan and Brian were the listing agency on a house I recently purchased. At closing I was told…read moresomeone from Ryan and Brian would be by eventually to remove their sign lockboxes and give me the second key to my property. Today an employee from the office came and took the sign and lock boxes, but never gave my key. I tried to get in contact with multiple people from the office and no one reached out. It took my realtor reaching out before I heard anything. An employee is going to bring my key over a day later. I understand people make mistakes but to not reach out is terrible and then to hold my property for over 24 hours is unacceptable. I will never do business with this agency because they showed me the kind of "professionals" they are.

Highly recommend Realtor Jose Mendez! He was professional, knowledgeable, responsive, and always…read morewilling to help throughout the entire process. He made everything easy and kept me informed every step of the way. If you're looking to buy or sell a home, Jose is someone you can trust to take great care of you. Thank you again for all your help, Jose!

Working with Mr Jose was an awesome experience for me he was very acknowledged about my concerns…read more He answered every complex questions I had and he always responded to my texts, phone calls. I will say Mr. Jose was very professional realtor agent.

As a fellow Realtor, I have really enjoyed working with Lynn Nichols. In a business so permeated…read morewith difficult personalities, it is a breath of fresh air to work with a real estate agent that values her relationships with not only her clients, but with her fellow Realtors as well. She handles her transactions with efficiency, professionalism and care.

My best friend is moving and she never uses Yelp to post reviews, but she did use Yelp to find Lynn…read moreNichols to assist her with her real estate needs in the Rio Grande Valley. Based on my friend's pleasant experience with her, Lynn Nichols of Trendsetters Realty (www.onthemovergv.com) has been a great source of information with the pre-move process and now, the in-the-move process. I know that my bff's cross state move from New Mexico to Texas has been a particularly stressful one for her and I also know first hand that Lynn has been instrumental in helping to ease this major transition. Lynn is extremely knowledgeable about the area and the contacts needed for a move, even down to the company of movers that are trustworthy to use in McAllen. She made knowledgeable recommendations on where to go for daily living needs, including banking, shopping, and restaurants. Safety is a primary concern, and Lynn made that her number one priority in the price range in which my friend is looking. Initially, my friend was unsure whether moving to a house or building a new house was right for her, but Lynn was flexible and set up appointments for houses to visit and examine as well as builders in the area. Lynn was working with my friend even BEFORE my friend was certain she would be moving into the area. Lynn was hands-on. There are no assistants or a secretary you have to bypass in order to get to her. She is also extremely punctual and patient. If these characteristics are important to you, Lynn is highly recommended for your real estate needs, especially if you are going to be new to the area. I'm doing what I can to support my friend during this very momentous move in her life and thankfully, there are professionals like Lynn Nichols to assist in the process with a level of courtesy, efficiency, and knowledge that has been in one word EXEMPLARY and leaves very little, if anything, to be desired!

Edwards Abstract in Mission with Marian Ramirez is awesome! She and her staff go out of their way…read moreto get my files closed. They are very responsive to seller's, buyer's and Realtors! I highly recommend using them for your title company!

Closing my Dad's property with Edwards Abstract was one of the worst business transactions I have…read moreever experienced. Mariana was completely unresponsive to most emails and never returned a phone call when requested numerous times. This process started in early January and just closed last week. Yes, four months. They are supposed to be the professionals. At one point she basically told me to work through one of the processes myself. I guess being the office manager she can talk to people anyway she feels. Yes, there were challenges but it is their job to walk us through the requirements. That is why we hire them. There are many choices in the RGV for title companies. I would recommend anyone else!