Totally ruined my daughters Valentines by not delivering the flowers I ordered. For $111 you would think they could have done a better job only good thing is at least they refunded me. Don't expect a call from them either called three days a in a row only to be told they would call me back but never did. read more

SCAM SCAM SCAM SCAM alert SCAM SCAM SCAM SCAM This absolutely has to be a money laundering operation for organized crime. 100% I ordered and paid for next day delivery. I got a notification saying it was delivered the next day, which was a lie. Nothing showed up on my doorstep. Just crisp beautiful spring time air, which was lovely but no flowers. SCAM SCAM SCAM SCAM FRAUD FRAUD FRAUD SCUMBAGS SCUMBAGS Matthew Neuenhaus a former Navy Veteran from New Jersey is running this toilet of a company. What a shame. read more

Very frustrating experience. I placed my order four days in advance to ensure delivery before Mother's Day, only to have the order canceled the day before the holiday due to "overwhelming demand." This should have been communicated much earlier instead of accepting orders that could not be fulfilled. While I did receive a refund, the late cancellation completely defeated the purpose of ordering ahead and left me scrambling for another option at the last minute. I understand holidays are busy, but better inventory management and customer communication are needed. read more

if i could leave zero stars, i would. the last time i placed an order for a funeral....they never arrived. this time, not only were they nothing like the picture, they were a "small" on the order and arrived with a clear vase. i paid for a "medium", and paid extra for a pink vase. never again. plus....trying to reach customer service? hilarious. the online "help" said to try again later. the phone number said they would call me back. still waiting. s. lewis read more

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Ordered a flower arrangement for a fried involved in an auto accident Thursday May 28th. It's late Friday evening May 29th- haven't heard a word (written or verbal) from Avas Flowers. Took all my money and gave nothing in return. This company is a scam - DO NOT USE. I'M OUT THE MONEY, NO FLOWERS, NO REFUND, NO CONTACT. Don't use this scam company - lesson learned! read more

Scam company. Do not purchase from them-no product, no service...just a run around. Sad that this happens. read more

DO NOT use this company, paid top dollar for a floral design that was on their website and requested the arrangement be delivered on a certain day. On the delivery date, i was notified that the arrangement could not be provided and had to be substituted for something similar, the something similar was nothing close to what I originally paid for and the delivery was a day late. read more

They did not deliver the flowers to the school between 9 am and 1 pm as requested so when they delivered them later the person was no longer at work. I requested the order be canceled at 1:15 pm when they weren't delivered. This was not done. In addition, they gave a coupon code for free local delivery ($9.99), but the bill when you have written in on-line to whom it goes to, ends up with a $26.53 service charge on a $64.99 floral arrangement. Of course there is tax. Price gouging to the maximum. Once again, I am disappointed in an on-line florist. I had picked a local florist in Palm Coast, Florida and they requested to use their on-line form and Avas Flowers is what showed up. The old fashion service is no longer available with florists. Who wants flowers the day after their birthday when they sat overnight? read more

This company will scam you at every turn!! I had to threaten to report them to the BBB, my state Attorney General and the Federal Trade Commission...which I did anyways...before they finally refunded my money. Communicate only by email with them because so you have proof of the conversations. read more

Avas Flowers - What she got. - Floral Designers Near Me

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Summary Ava's Florist is not a local Long Island florist. They operate as a middleman, delivered unacceptable funeral flowers, were unreachable, and misrepresented their location. Yelp Review Ava's Florist presents itself as a local Long Island florist, but that is not accurate. According to the information listed at the bottom of their own website, the company is based out of Houston, Delaware, not Long Island. We ordered funeral flowers online for approximately $300, trusting the photos and descriptions because we were ordering from Arizona. What was delivered was completely unacceptable--especially for a funeral. The flowers were wilted and dying, the arrangement looked extremely poorly made, and the memorial banner that was supposed to be attached was handwritten and unprofessional. The funeral home had to rebuild the arrangement using their own stand and told us it appeared to be glued together. They were embarrassed to place it near the casket. Multiple attempts were made to contact Ava's Florist. * Their online chat does not work * Messages went unanswered * Even the funeral home attempted contact with no response The delivery person stated the flowers came from a florist over an hour away, confirming this company acts as a broker, not a local shop. I have disputed the charge with Chase Bank and am submitting documentation and photos to recover my money. That said, the real issue is not the refund--it's the distress and embarrassment caused at my sister's funeral. I am writing this review to warn others, especially those ordering from out of town. Do not rely on the website photos or claims of being local. This company should not be trusted for funeral services. read more

Avas Flowers - Floral Designers Near Me

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Flower arrangement was disgraceful! Looks like they went to a grave yard n picked up n old dying arrangement! Funeral home couldn't believe what this guy was delivering. She asked where he was coming from and all he said was he was coming from Nassau County, where that wasn't even where the forest was supposed to be. He didn't even give her a name of the florist. He didn't know what he said, said his friend told him to just take these out to Suffolk to the funeral home didn't give any names of anybody so I really do think that this is a scam and they really did go to a graveyard and pick up old flowers. read more

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They didn't deliver when they said they would. Then kept me on hold for 20 mins just to cancel the order. Don't use them.

Despite a text informing me that the bouquet, balloons and card I purchased my mother-in-law for Mother's Day, she NEVER received it. Then trying to resolve using their customer service turned into an all afternoon event because each method leads to a dead end. I want a full refund. Everything about this company feels like a scam. I usually read reviews and did so this time. Clearly bogus reviews on their website. I was going to use a different florist at first, but that company had awful reviews, so when I found Ava's Flowers I thought there was no way a company could have a worse reputation. Wow was I wrong. Considering reaching out to BBB, AG's consumer protection agency, etc. read more

This company sucks at their job, ordered May 2nd set delivery date for either May 7,8 or 9th, call my mom on mother's day, no delivery, contact the company on their website and they say couldn't do the order because they don't have the product, this was the 10th of May, thanks so much for making my mom's Mother's day a resounding flop!!!!! read more

Horrible customer service and ADDED JUNK FEES!! I wanted to send a bouquet to my mother, and they are charging $9.99 delivery fee (no issue with that) along with an additional $24.26 in a "service fee". When I relaized this I tried to cancel the order but NO ONE picked up the phone, No one, called back or reponded to my email!!! DO NOT USE THIS COMPANY!!!!!! read more

Terrible customer service. We ordered a birthday bouquet for my sister with same day delivery. They are sending it two days late and changed it to roses. I asked them to cancel and they won't cancel it. They say they are a local family owned business. They are an office in Delaware that farm out their orders to other florists. The website says they are Avasflowers.com but that switches to avasflowers.net and they don't answer any calls. If I could give negative stars I would. read more

I spent $133 on a Valentine's Day flower delivery for my wife and the order was never delivered. I am writing this at 11 PM on Valentine's Day after waiting the entire day for an update that never came. Order 142893777 shows no delivery confirmation, no delivery attempt, and no communication explaining what happened. The larger issue is the complete lack of customer support. The automated system loops endlessly and there is no way to reach a human being for help or accountability. This was a time sensitive purchase tied to a specific holiday. The day has now ended and the purpose of the purchase is gone. I strongly do not recommend this company to anyone and I will never use them again. If something goes wrong, you will be left without the product and without support. read more

I had an absolutely terrible experience. I am completely dissatisfied with the company, the delayed delivery, and the product that was sent to my friend! I would like a refund. My order was made on Thursday 1/15/2026 and it was for the medium tulip arrangement in a vase. 18 tulips were in the website photo. Delivery was scheduled for 1/17/2026.  A bouquet of only 9 roses were delivered 1/20/2026, 3 days later than requested. UPS tracking said they had the package on 1/16/2026. It should have been delivered on 1/17/2026 as requested.   Here is a more detailed account of my experience using Ava's Flowers: 1. I ordered a medium tulip bouquet with vase on 1/15. An urgent email message came from Avas flowers on 1/15 saying product unavailable but the link in the message did not work. The website just showed error message saying: We seem to have hit a snag. Please try again later... I tried numerous times to contact Ava's flowers that night (1/15) and the next day (1/16). It was extremely difficult to correct the problem. I could not speak to a human being no matter what choices I chose when I called. The website bot only gave me the same link that the email contained and it just resulted in same error message. 2. On 1/16/2026 I tried many times through the website and the phone to contact someone to resolve the "product unavailable" problem without success. I finally tried to cancel the order. Then a person called me and finally gave me some choices for a substitution and since I had ordered an arrangement of multicolored tulips in a vase, we decided on multicolored roses instead. I wasn't happy, but I was satisfied by a little discount for my trouble, and I thought the same bouquet using roses would be delivered on 1/17/2026 just like my original order. 3. I received and email saying that my order was scheduled for 1/20/2026 delivery. That's 3 days later than requested!!! The UPS tracking said it had the package on 1/16 and it was "on its way" on 1/17/2026. It should have been delivered 1/17. 4. The bouquet that was received only contained 9 roses. I've attached the photo of the medium tulip bouquet with vase that I ordered from the website. You can see there are 18 tulips in the photo. read more

If I could give it no stars I would. The pictures are what I ordered and what I received. I paid $80 dollars for about $15 dollars worth of flowers. I really wish I read reviews first. What scammers. read more

Avas Flowers - What I ordered. - Floral Designers Near Me

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Customer service was great, but the flower delivery was terrible (see pictures). BUYER BE AWARE YOU WILL NOT GET WHAT YOU PAY FOR. Please don't waste your money here. I paid $70 for the large tulip arrangement and was later told this only guarantees 10 tulips (I can get that for $20 or less at my grocery market). I only received 7. HUGE PRICE GOUGERS PLEASE DON'T USE!! read more

Avas Flowers - This is the arrangement I received (luckily the recipient had sent a picture to say thank you or else I would've had no idea how bad it was) - Floral Designers Near Me

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I ordered arrangement to be sent to the funeral home the photo and the arrangement that I received looked nothing alike. I paid $187 for something that would've cost maybe $30. read more

I got the notification that my order was delivered, at 7 PM the day after I ordered them. I waited......then asked my mother if she received anything, which she hadn't.after submitting two requests, Ava's Flowers all of a sudden, showed up after 9pm on my mother's birthday. She was just getting ready for bed. The flowers were not what I ordered, all white, boring, with itty-bitty daisies, like weeds. The balloons were correct, but, It's like they tried to fix their mistake and just throw something together. Had I known the reputation I have since , I would've just paid the neighbor to go to the grocery store and pick up some balloons for $10 instead of paying $78 for an extremely boring colorless bouquet of weeds to look at for a minute before going to bed. read more

Avas Flowers - This is my order - Floral Designers Near Me

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My friend was sweet enough to send me flowers. First they were supposed to be delivered on a monday (as promised) that didn't happen, they got delivered way later then what was expected on Tuesday. When I received them, I sent a photo. It indeed wasn't what he ordered! Needless to say, you can't get anyone on the phone. It's all by email. They gave him three options to satisfy the fact that he wasn't pleased with the order. So..one of the options was to KEEP the order and receive 50% off the order that was kept OR for them to come pick up the order that he wasnt pleased with and resend a NEW order. We both decided to keep the order that was sent because LORD KNOWS what they would have sent the second time. Well needless to say, they only refunded 37.50, when indeed it should have been 62.50. BETWEEN THIS COMPANY AND 800 FLOWERS (Who they tried ordering thru first) STAY AWAY!!!! read more

Avas Flowers - Floral Designers Near Me

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They lie. They don't have any intention to send you the flowers in the pictures. They arrived late and looked terrible. Yo add insult to injury, I paid for a get well balloon ad they sent a happy birthday one. SCAM!!! read more

Avas Flowers - They sent a few flowers that looked NOTHING like this picture. STAY AWAY!! - Floral Designers Near Me

Buyer beware. Total disregard on delivery, even after charging a $30 service fee. My flowers were a day late and no one had the answers and everyone I talked to had a canned response and couldn't think on their own in trying to solve the problem or having empathy for the situation. I'll never use them again. read more

***updated review*** I had left a bad review before because the flowers that they delivered were not even close to the picture but after my review they contacted me super quick, they gave me some options in sending a basket to my cousin and they did amazing this time so thank you for rectifying the mistake and taking care of this! My cousin was very happy with her basket. read more

Avas Flowers - Floral Designers Near Me

Terrible customer service. I will never be buying from them again. I ordered a week early to ensure my mom got flowers on Mother's Day and the flowers still have not come and I have not heard anything from them. I've tried to get in touch with them the last 3 days and still nothing. This is my first time ever writing a review about a company and it is much deserved. Horrible business. (I'd give 0 stars if that was possible.) read more

This is the worst flower delivery service! I ordered flowers for my mom on Mother's Day 3 days before and they promised delivery within and up to the day of Mother's Day. Not only did they still not deliver the flowers but they had a hidden $25 service fee that I did not see until I got the receipt. They had a promotional free delivery coupon on their website for $10 and then charged $25 service fee. When you call there is only automated service which lets you cancel or reschedule and no way to get in touch with a human customer service or have them call you back. I was only able to get in touch with a person to "place a delivery" option and it rang oversees somewhere in South Asia. I was promised a call back from customer service and still waiting. Don't know if I will get my money back but my mom did not get my flowers on Mother's Day so it's already not the point. I will never use this service. What a scam! read more

Ordered a casket spray for my mother's funeral only for it to be cancelled 3 days before the service. No heads up. No nothing. Now my mother will be buried without a casket spray because no other shop can fulfill my order at this short of a notice. Ava's Flowers totally dropped the ball on this one. I DO NOT AND WILL NEVER RECOMMEND THIS BUSINESS!!!! read more

This company is a disaster. I ordered flowers for delivery to my workplace. They waited most of the day before informing me that they could/would not be delivered as requested. They sent emails. Trying to cancel an order that was not delivered on time, is met with a policy that says you cannot cancel. They have called numerous times when I return the call to the number provided it brings you to and automated system that does not recognize my billing zip code. so it becomes an endless loop. Call the number on their website to cancel and you hear "Your call cannot be completed as dialed" If it is in anyway connected to Avas Flowers run away as fast as you can. read more

Do not order from them. They are a rip off! Charges me over $100 dollars for 12 roses that came from a grocery store and advertised a nice box of gourmet chocolates that turned out to be Lindors chocolates from the same grocery store. They delivered the flowers with no vase and choose a card that I did not pick from the store with a hand written note that from what I put in the order I made online. I will never order from them again absolute rip off and false advertising! read more

The flowers were horrible. And they are trying to get another payment from my card this is not right the payment was taken out while I was on the phone after they processed the order I was watching my account at the same time this is unacceptable. I have to shut my card down WTH and I'm still waiting for someone from customer service to call me back about this matter. When I call they say that someone will call me. I received 6 called and I am asked if this is my order number I much 1 for yes and then I am disconnected that has happened 6 times. I trying to post this without giving a review they get a 0 from me but I can't sent this without pressing on the review stars read more

I ordered A large bouquet, which according to the website description, is larger than what is pictured. Take a look and what was delivered in the second picture. I could have gotten a better bouquet from the street vendors in my area. NEVER AGAIN!!!!!!!!!!!!! I did call customer support, via a number they provided in an email, and they said it was a wrong number. Finally got the right number and only ever got a robot. Left a message and never received a call back! Wish I could give a zero rating. read more

Avas Flowers - What I ordered - Floral Designers Near Me

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Terrible experience! Do not trust them. Flowers out of stock, not delivered by Mothers Day. No discount or refund. Charge a hidden fee. Over priced, bad product. read more

Buyer Beware: Ava's Flowers is not a local company in Louisiana I ordered flowers from Ava's Flowers because it said on the website same day delivery. After my order was placed and processed, I received an email (immediately after) saying my order could not be delivered today. That was the only reason I chose them. I received numbersous text, voicemails and emails asking me to return their call. It took 10 minutes to be connected with a person. Then the representative continued to offer me discounts on my next order. I requested a refund and it took 6 more minutes to "process" my request. They did agree to a refund but I have to wait 3-5 business days to get my money back AND had to find another company to deliver the flowers today. read more

Placed my order w/my delivery any one of three days confirmed. I was charged $87plus ($27 of which was a service fee!) I did not know the order was canceled until I received an email stating my refund was in process! I have been unable to determine why the order was canceled and I feel "stupid" since there were problems with a prior order! And, it is too late to arrange replacement Mothers Day flowers for my Godmother in memory care! read more

Unsat. I ordered the white sympathy standing basket with card be sent on a specific date to a local church for a friend's funeral, which cost $110. No such order was observed at the funeral. I learned later from the church that a small basket of white flowers (not the fulsome bouquet in the picture online) was received four days prior, no card attached and no instructions. The church thought it was just a donation to the church. After multiple long phone calls with the company, they finally agreed to refund the money. But that did not compensate for the lack of the remembrance at the funeral. While this may be a one-off experience, I would not recommend this company be used. read more

**** BEWARE OF AVAS FLOWERS ******* AVAS FLOWERS is NOT a local florist. They are a broker in Newark, De who collects orders and sends out to an undetermined local florist. They are not accountable for the quality of the flowers delivered. They provide NO support. They have an 800 phone number but do not answer it. You must leave a message and they call back. My issue was that a plant with flowers was sent to a friend and was delivered. The flowers were dead in 24 hours. I was told about this by the recipient 3 days after the delivery. I requested that the dead flowers be replaced. They refused. They do not present themselves as a broker. They have a website that looks as if it were local. There is NO ACCOUNTABILITY on their end and NO CUSTOMER SERVICE. In addition, they add a $26 service fee, not delivery fee. Service fee, for which no explanation is provided. They have all the answers, bc, on their website, they have many pages of disclaimers which absolve them of every wrong. LOOK FOR LOCAL FLORISTS! If you choose to go to a broker, use 1.800.FLOWERS, who has a reliable customer service team and who is responsive to product deficiencies. read more

I ordered the sweetest surprise pastel bouquet for my friend who just had surgery and spent $96.90. The arrangement that was delivered is yellow and red flowers look half dead! How can I order a pastel arrangement and get the ugliest yellow and red flower I've ever seen! I am furious! read more

Avas Flowers - What was sent! - Floral Designers Near Me

Horrific company. Tried placing a simple order. Ordered a dozen roses, from catalog, to be delivered later in day. I realized as I placed the order, I needed to correct the delivery address, which I trioed to do within seconds of sending the order. The web site would not let me, although it clearly has a mechanism for doing so for just this issue. So I tried to cancel the order -- again within minutes of sending it. Nothing. I got a call 5 hours later from customer service, and thought it would be resolved. I gave all the info, They said they would rebook with another florist. Ok. That was a failure. I waited all day for flowers, they never came. And I tried multiple times calling customer service. The next day, I got a call saying the order was not processed, and it would not be processed this day, and maybe processed tomorrw. The entire window of opportunity for me was gone, and all I wanted was the simplist of orders to be delivered that day -- as they had claimed they would do on their web site. No satisfaction. Horrible, horrible. read more