Super friendly - super accommodating. Maybe not the best prices - however they know what they are doing and will not try to oversell you. Hence you get what you pay for. Made my stock Jeep system come alive by adding a powered sub. Night and day difference. See Antonio and you will be taken care of big time. Win win. read more

Tints came out great, professional staff. Great experience. I would definitely recommend for all your car service equip. And needs.

Great service Alert Great Service Alert. Called ahead had a real chill conversation with a salesman. That went great. Walked inside, no problem finding exactly who I spoke to. I'm knowledgeable about most gadgets but still took the time out to fully present all available options. Got it done in a timely manner. Dropped it off mid morning . Picked up a little after lunch. Keep up the great work read more

I recently needed to by a replacement key fob for my remote start, and I needed it ASAP. I found that Avenue Sound carried it (thanks, Internet!) and asked my wife to pick it up. When I got home that night and saw the receipt, I almost fainted - the price we were charged was about $70 more than the price on the web site. I took the receipt and a printout of the web page to the store to point this out. I showed it to one of the staff, who then went and spoke to a supervisor. When he came back, I wasn't surprised by what he said - it's a new web service, there are glitches: all the babble one expects to hear in a case like this. And then he said, "But of course, that's not your problem," and refunded the difference immediately. If you were to see me, it'd be pretty obvious that I'm not going to be in the market for anything Avenue Sound sells in the near future, if at all, and many businesses would have ignored my problem. Instead, they stepped up and did the right thing. So, if they're going to treat someone from whom they will likely never get repeat business in a way that puts that customer first, how much more care will they give to someone who wants a major system installed? If I ever do need a new radio, speakers, or whatever, Avenue Sound will be the first place I go. And I'd recommend you give them a try. Just remember to check the web site! read more

I brought my car in today to get a new system put in, customer service is amazing. The guys are so helpful and really take their time to answer all questions and explain everything you need to know. I recommend everyone who wants great work as well as awesome customer service to go here. read more

The only shop I go to. I get everything for my truck from them. Great prices, great people. They really know how to treat their customers.

Bought a used truck with a pioneer navigation in it. I reset the Navi which required a password after the reboot. Me not being the original owner of the navi i didn't have the password. I brought it in and Vik was very helpful in taking me through the steps i had to take to unlock it. One of the technicians was working on the navi for about an hour when i finally got ahold of the original owner of the navi to give me the password. Vik had his technician reinstall the navigation for me and didn't charge me for the inconvenience. My brother has been going to this place for decade. Definitely a knowledgeable crew who takes care of there customers. read more

My all time favorite electronic store for my Honda Pilot they hooked up my radio nice lounge area where I can chill out while they tune up the pilot so happy to have found a spot to work on my vehicle the manager Vic is super cool and everybody that works there are super cool read more

Customer service was great! Sales person was very knowledgeable, get you automatic car starter ASAP! Great people great prices!

They were great. I found them through Groupon while looking for tints. Didn't know they were there. When I got there I was welcomed and they took good care of me. They had put on a 6" strip of tint on my windshield that was a little too low as I'm tall. So they were very accommodating to that and corrected it with no issue even let me sit in the truck to find the perfect height. 10/10 would recommend. Will definitely be going back to get all my audio and lighting needs taken care of. Thanks guys read more

I would highly recommend Avenue Sound. I went in to find out about different options for installing a back up camera in my mother who lives in Florida car. Vic was extremely helpful in providing me with the information. He even went above and beyond and got me a referral for someone in her area who can do the job. read more

Before I write this review, I guess I should describe myself first. I am meticulous, detail oriented, I like simple, I demand performance. I do the research and I know what I want. I spend many hours in my car. I don't have a lot of time so when I have something done, I expect it to be done right. The first time! I bought a Subaru Legacy. I love it! But it needed some additions. I've always had work done to my new cars. I would go to local places because of the convenience (big mistake), I would go to a friend of a friend (even bigger mistake), I would go to a bargain place (biggest mistake possible). You live and learn. I'm assuming that's why I demand so much now. I don't want to go back every other weekend with issues. Is that so much to ask for? Can somebody tell me where to go? Where people take pride in their work? Where someone can appreciate one's love for attention to detail? Does anyone have any suggestions? Any recommendations? Please?!?! Well, with all due respect, you can keep your suggestions and recommendations. I don't need anymore, "just bring it back and we"ll take a look" or "it worked fine when you left, it must be something you did" (thanks Best Buy). I am so done with shoddy work. I am finished with a nice storefront and high school kids in the back with no true experience doing the actual work on the car you just spent many THOUSANDS of dollars on. I appreciate your suggestions and deals but I found a place. I finally found a place that employs car lovers. True, genuine, detail oriented, audio aficionado, custom work, labor of love, professionals! "AVENUE SOUND of Freeport"! If you go elsewhere... Good luck! And I mean that, really I do. But before you choose a bargain deal or a friend of a friend or a big box electronic store or another stereo install place, listen to my review first, you'll like it. Now I've always been used to Best Buy and 6th Ave and local stereo places and ALWAYS disappointed. I was driving through Freeport and saw Avenue Sound so I went in. The showroom was clean and bright. It was filled with speakers, alarms, monitors, head units, navigation, rims etc. Stuff you would expect to see. Customers were walking around. Overall, a good feel. I looked around for about 2 minutes and then was approached by Vik. Introduction was polite and thorough. He said, "Hi, my name is Vik, welcome to Avenue Sound, how may we help you?". Now, most people will not put much thought in that, but that introduction speaks volumes!! Allow me to explain; He introduced himself clearly while shaking my hand. A sense of pride in where he works knowing that his competition can not compare. He said "we", as in his team is ready to confidently satisfy another customer. A firm handshake while never taking his eyes off of me and saying, "you", tells me, even though they have a showroom full of customers, even though they are busy, that I was Vik's only customer. I told him what type of car I had and what I wanted. I wanted an alarm with remote start, tint, navigation head unit, subwoofers and an amp. We went over options. Many options. Pro's vs con's. Anything for every budget. He was very informative. I expect him to be knowledgeable, which he was, but what impressed me most was his patience. Once we started narrowing down what I was leaning towards, he introduced me to Antonio who helped me with the sound. Antonio explained my options with speakers. We went over price point, sound quality, what is necessary, what is not necessary, wiring, amp type/size, subwoofer type/size/ohms etc. enough information to make ones head spin. But that's the amazing thing about Antonio. He doesn't confuse you with all the necessary steps that make a great sound system. He slows down, he reads his customer. He knew when I started loosing him. He stopped, and explained it differently and not once did he make me feel like I couldn't keep up. If you don't want or need to know the intricacies that create a quality stereo then take Antonio's advice and trust him. He has a talent and every time I turn my stereo up it's a reminder of his expertise. Tell him what you want, your likes, your taste in music and Antonio will build you a tailored system that will fit and please every one of your senses. On YOUR budget. I listen to a wide range of music and he catered to that. He designed several options that would address my needs. He explained in great detail why and how one design will sound better. The BEST part of my car is... Not knowing I had any work done. Everything is tight, has a factory look, and most importantly, it just works! I can play a video for my son or listen to classical or talk radio, I can listen to rap or hip hop, I can stream anything from my iPhone, I type in an address and she takes me there. Perfect! If you take pride in your car, go to Avenue Sound of Freeport for superior knowledge, workmanship, artistry and skill. Antonio, Vik and the entire team at Avenue Sound... Thank you. You guys rock!!! read more

Avenue Sound - Electronics Near Me - Freeport, New York

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By far the worst compant. They sell items used from ebay. All the stuff is refurbished. Your not getting any deal. Your getting ripped. And the installs weren't good either. Stay away!!!! read more

I have been coming to Avenue Sound for several years now. I heard about them through a family member that got a sound system installed in his car and recommended them. In the past several years, I have gotten remote starters installed on 3 different cars and my father has gotten remote starters installed on 3 different cars as well. We have always been very satisfied with their service. I have always had Viper Remote starters installed here. I've always chosen Viper because they have a lifetime warranty - I'm not sure if other brands have that as well. Recently (since my car is getting old) I had a problem with my remote starter and called Avenue Sound. I spoke to Antonio who set up an appointment for me. He was extremely helpful and fixed the problem without charging me a fee. In this day and age, it's hard to find a car installation place that isn't looking to nickel and dime you for cash. Having an automatic starter is essential for me (living in the Northeast of course). I no longer live on Long Island, but since my family lives there I will always return to Avenue Sound whenever I need something installed on my car. They install sound systems, satellite radio, car alarms, and remote starters. I recommend you speak with Antonio as he has always provided excellent customer service. Their prices are fair for the high quality work that they do. I believe that they get pretty busy on Saturday (especially in winter) so it's best to call in advance, especially for a Saturday appointment. Their Freeport location is convenient to Nassau County Long Island and Queens. I have never been to their other location in Suffolk County but I would imagine that they do the same high quality work. read more

Great customer service. Great custom install. Very happy overall with the staff, the pricing and the work. Would def recommend

Excellent service!!! They do a great job. Highly recommended. Moving to CT but will still deal with them no matter how far I have to travel.

EDITED: the manager said he wanted to work things out if I removed my reviews. I did so and he did not hold up his end of the deal, therefore the review is being posted again. If I could give them no stars I would; well worth the read if you want to know how this company operates: completely dishonest and unprofessional! On Jan 20th I had a scheduled appt and called at 9am to see approximately how long it would take to have the remote car starter installed. I called the same number on the groupon and asked for the Patchogue location. A man on the phone told me that I was not scheduled for today and he was all booked. I confirmed this was Patchogue and stated I had called on Jan 3rd to make this appt. He said the person who made my appointment never put it into their computer system but he is free all next week with no appointments. I then scheduled the appt for Monday Jan 23rd at 11am and said I would just wait for my car to be finished. Monday comes around and my husband takes the car to Avenue Sound in Patchogue, arriving at 10:50 saying his wife called to schedule an 11:00am appointment. They sales person, Vic, said "You need it done today?" to which my husband responded "Yea I'm just going to be hanging around." My husband then left the store to walk around and returned approx 30 minutes later. Vic was standing at the front desk. My husband then sat down in a waiting area just behind the central desk location. He said Vic walked by the room every few minutes but never said anything about the car. 1:30pm my husband asked Vic if the car was almost ready. Vic then claimed he had no idea my husband was waiting for it to be done (really? two hours of sitting in your store and you think he is going to leave and come back?). Vic said he would expedite the process and also told my husband that when I called I had called the Freeport location and scheduled an appointment with them so he was doing us a favor by taking it in Patchogue today. Lie #1. My husband told me all this so I called the Patchogue number and asked for an explanation as to why my appt was not being honored and how much longer it would take. Vic told me he was sorry for the confusion and not sure where it was coming from, but that when he spoke to me on Friday (because he claims he is the only one who answers the phone) he confirmed I had an appt for 9am that I did not show up to. I told him that's funny because I spoke with someone on Friday and rescheduled my appointment for 11am today, stating I would be waiting for my vehicle, not dropping it off. Vic told me I must have scheduled with Freeport and that he had already made commitments to other customers to have their cars done so the best he could do was have mine finished around 4:00pm because the only employee's there today were him and the technician. He also said he did not know my husband was there waiting. When exactly were you going to tell him he had to wait 2.5 hours for this "expedited" process? I arrive at the store 30 minutes later and see three employee's. What happened to only Vic and the tech? I see Vic and extended my hand to introduced myself, then said I wanted to be sure my car would be finished by 5pm because not only was I lied to (3 employees not 2) but I had to get a sitter to watch my 3 month old son so I could come here to pick my husband up and will need to get another one to come back for our car. Vic becomes defensive and again says he doesn't know where the confusion is coming from, he did not know my husband was waiting, the other employee is just a "helper" and I did not call the Patchogue office. He then says "where is this conversation going?" I told him I wanted to ensure that my car would be finished by 5pm with no problems since he has continually lied to me. He tells me it will be done. My husband starts walking toward me to leave and Vic says to the "helper" "What time did you come in today? 2pm? So that was after I spoke with you on the phone. And to be fair, your husband did leave the store and then come back." Excuse me Vic but I thought you didn't notice him for 2 hours because you were the only employee in the store? read more

I was very pleased with their service. They gave me an incredible price, and the quality of the work was incredible.

I'm a regular at Avenue Sound in Freeport as I'm constantly doung work on either my Altima or Civic. I've had a few issues with them here and there but for the most part the problem has always been resolved and I get good customer service. Today I came in at the last minute as my Infinity sub-woofer blew for the 2nd time in 5 months. Tony helped me out immediately even with the shop closing within an hour on Memorial Day. Great job quick job on a hot day. Thanks, Duane Shippey. read more

Great selection...courteous employees ...shopped there a few time ...I'd go back...guides me the right direction since I never really know what to get ....huge selection read more

Top class service. I dropped off my truck to get a new stereo system installed thinking that I needed to install aftermarket door speakers. When I picked up my truck the they informed me that the stock speakers were all I needed. Well that was 300.00 still in my pocket. A very classy business needless to say. read more

Got tining done on my car and they did a great job. No bubbles under the tint and the car looks great!

Great customer service! I had to reschedule a window tint job at the last minute, they were very accommodating, and worked with me to get the exact time I wanted. Service was fast, and the salespeople are very knowledgeable. I'm coming back to add a cold air intake filter, also. read more

Great help from experienced employees, great service, and quick installation. Also, nice show room and waiting area!

Thank you Vik for a wonderful experience. Fast and reliable service for my car needs.

Excellent service. Antonio help me and was very professional and gave me the best option. JL W6 ported pounds!!!!

Knowledgeable, professional, courteous and attentive service. I got my windows tinted and was extremely happy with the completed job. Quality work for a reasonable price. I would definitely go back for any further work or enhancements. read more

Had my viper smart start installed here. They are all very knowledgeable and have excellent customer service. Good price and good service!!!

I see all these reviews about how professional and what a great job was done by this company. What I experienced was obviously not the same! Folks lied to my face delivered the wrong order and didn't feel no kind of way about it. There is something that says honesty is the best policy. These folks apparently have never heard of this concept. I hope the money you made off of me helps you sleep well. Lesson learned! Never again! read more

I purchased a car stereo and speakers from here about two years ago. The sales person recommended the equipment. Less than one year after the installation, a front speaker failed which they replaced and did not giving me a receipt for warrantee. A little after that, both front speakers failed. I meet with one manager who did a thorough job trying to assess the issue and give feedback. We scheduled an appointment for the following Saturday when my daughter could travel back and forth from an upstate school. On the following Saturday, unfortunately the manager on duty that day had little concern for the issue or the prior replacement from the start. I left the car and he contacted me latter and told me I needed new front speakers and that it would cost $256 dollars. There was not discussion of replacement options. He stated the speaker magnet, on the newest speaker, fell off due to water in my door (bad seal). Under duress, I allow the new speakers to be put in and included a baffle on his recommendation to protect against water damage (I felt god forbid I had another issue without the baffle). He proudly also pointed out the warrantee had expired despite the recent replacement I mentioned. He stated he would not charge for installation and when I asked for a discount due to this exceptional situation, he was very concerned and told me the profit from the speakers would just cover the installation cost that he was not charging me for directly and that no discount would be given. Later, upon inspecting the speakers, there was no sign of water damage on the speaker which lost its magnet and it actually looked in better condition than the other speaker which was older. Also, I later looked on their website and saw that speakers "only" without tweeters could have been purchased for about $100.00 less and the speaker set he sold me was actually on sale for $50 less. Avoid this establishment if you wish accurate and reliable service and products. Check yelp reviews before you go anywhere. I wish I had. read more

SO HAPPY !!! Such a warm inviting environment. They were able to take me right away. They were so fast!! Im relieved at how affordable fast and efficient there service was. While waiting I was greeted by each individual making sure I was taken care of. (Such a beautiful shop fully equipt, its hard not to think of what to do next while waiting) Such a friendly atmosphere even the customers were delightful. Very very happy, and to be honest pleasantly surprised, I usually find environments like that to be intimidating, especially not knowing Audio, but they were very cool, I felt very comfortable. not bad for a Saturday morning !!! ..Thank you guys so much for helping me!!!!! My front speaker was working on and off and not only did they remove and explain the problem, but they took me right then and there and fixed everything ! They just made my week SO much better.... seriously though I cant get through the week without my music lol I REALLY appreciate it. =D read more