I purchased a kitchen refrigerator and it was delivered on 11/07/2025 and during removal and installation the delivery team badly damaged my wood flooring. A claim was made, an estimate was given, a release and assignment agreement was signed, and after 9 emails, two store visits, and over six months later I have not received a settlement. I have not heard back from PC Richard since 03/18/26 and no one will return my messages. After a six long agonizing month battle I finally received resolution yesterday May 22, 2026 from the delivery company and I can put this to rest, thank you. read more

P.C. Richard & Son - Damaged flooring - Electronics Near Me - Bellmore, New York

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We very much appreciated our experience with Robert to buy our first grill for our new place. He explained each in detail to help us make the best choice! read more

The Bellmore, NY P.C. Richard & Son have an Amazing and a Great Service Staff. A very special Thank you to Patrick Mangino. Patrick's Sales Experience exceeds Excellence; he completed my Order and Delivery of Appliances and worked endlessly with a space problem successfully. A "5" Star Review!!! read more

Fixed. But too much of a hassle from appointment setters who " threaten" that you may need to pay. if its not working and I'm covered you come!!! read more

This was truly a nightmare of an experience. 1. We purchased a $6200 appliance package - oven/range/microwave/dishwasher. 2. We provided all measurements to salesman. 3. Salesman very helpful and experienced. 4. Installation was awful. Here is why: The first installers came late in afternoon. The dishwasher was a half inch too tall. Refused to install. The fridge needed a new water line. Installer refused to install. Left a mess for conversion of oven and microwave. Despite this, I tipped. Salesman pivoted, ordered new dishwasher, apologized, ordered new water line, apologized. Scheduled second installation. Second installers, much more experienced, amenable and put in new water line. Then for dishwasher, I had to pay an additional $50 not disclosed to me by salesman for a conversion due to age. I pay plus tip. Installers had difficult time taking out old fridge. They had to take off my front door but if they had simply taken off the old doors to fridge, they could have taken our fridge easier. Overall, I would not recommend P.C. Richard for anything ever again. read more

They do not stand by their products - do not buy any large appliance from this company The founder AJ RICHARDS whom my aunt knew would be shocked how the family is running this company Go to Pleaser, Costco - Home Depot I will be throwing away a 18 month old LG REFRIGERATOR because they won't deal with the tape on doors That stripped the finish off I've learned my lesson read more

P.C. Richard & Son - Scratched and peeling coating on refrigerator door - Electronics Near Me - Bellmore, New York

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Bellmore PC Richard Installed my $3000.00 washer dryer combo The people that they sent scratched My walls and the machine. I sent a bad review to them and never heard back. read more

I had a problem with dishwasher and unfortunately service could nit or would not help as I asked several times to check the drain line Instead they replaced dishwasher without changing drain line and I had the same problem I wanted to be reimbursed for plumber and they will only give me half as they say I did not call them back Why would I after hours on hold and having people not listening to me I have argued all I could but upper management refuses to listen I settled for half but won't forget when it comes to buying another appliance read more

The amount of time you have to wait for a service technician to just come to LOOK at the issue is WEEKS , then more weeks for them to order a part (they don't come prepared with hoses, belts, clamps, knobs) A service technician DOES NOT COME PREPARED to fix a simple issue like a hose. Looking at around a month to have issue resolved. If you're lucky Atrocious service. Unacceptable Largest Retailer on Long Island and they fail at service. such a disappointment. read more

Bought a new washer 2 years ago. 3 weeks ago it started leaking from a busted hose. A technician finally came and said yes it's a busted hose but he can't fix it and will have to order the part. Part comes in, and now it will be another two weeks before they can return to do a 5 minute repair (per the technician). Called customer service and was told there's nothing they can do. 5 weeks for a 5 minute repair is unacceptable. We have been loyal customers for 15 years. Have to take off from work each time to wait for the tech. Not to mention the inconvenience and expense of multiple trips to the laundromat. Such a large and respected retailer should have more service techs available, if they want to keep customers. We are very unhappy! read more

I don't usually do this but I th I need to compliment syed over at the pc Richards in Bellmore on sunrise hwy What pleasure to be assisted by such a kind and helpful gentleman. If you need a tv go to syed in Bellmore. He's. Through honest and will make sure your happy with your purchase. I certainly am. I will be going back to him if I ever need tv or tv related merchandise. read more

PC Richard in Bellmore has a trustworthy, friendly and knowledgeable staff! And a special thanks to my go-to salesperson, Chris Tummolo. I recently did renovations in my house and needed a new set of appliances and mattress. The thought of having to make all these decisions was daunting, but Chris' level of expertise and patience was top notch. Also, they have a really good mattress selection, and great prices overall. Highly recommend this location, and ask for Chris! read more

Concierge service to everyone. Jason was on it and the flawless install is recommended. Thanks Jason looking forward to future business. James Dolan read more

P.C. Richard & Son - Flawless install. Professional installers real Gentleman - Electronics Near Me - Bellmore, New York

We bought a new dishwasher last week - got a great "President's Day" sale price - I had the pleasure of working with Shake Ishtiaq at the Bellmore PC Richard and Son store, and I cannot speak highly enough of his exceptional service. First of all - let me mention that it was because of recommendations on Facebook's Long Island Business Review page, as well as Merrick/Bellmore Moms and Dads; which made me go to this store and search for him, specifically - so social media makes a difference! From the moment we stepped into the store, Shake greeted us with a warm smile. He took the time to understand our needs and recommended the perfect LG Dishwasher that exceeded our expectations. Shake did not pressure us at all; instead, he patiently answered all of our questions and really educated us on the features and differences among the various models. Additionally, while he was the first person we spoke to when we started comparing models and prices, he encouraged us to go and shop around, and to give him the opportunity to see if he could give us the best price once we had. Not only did Shake provide expert product knowledge, but he also went above and beyond to ensure we received the best deal possible. His professionalism, honesty, and dedication to customer satisfaction truly set him apart. Thanks to Shake, we not only found the ideal appliance but also saved a significant amount of money. I highly recommend Shake Ishtiaq to anyone seeking outstanding service and unbeatable prices. read more

Went today to buy a four appliance set for our kitchen. Anthony was great, helpful, not pushy and gave us some good advice on an alternate microwave as well. Most of the time salesman can be pushy, but he was very easy to deal with and friendly. I fully recommend this location and Anthony will work out a great deal for you. A+ read more

Mike Curley or curlin Mike c Please do not do business with this company. I was a 20 year customer I till coming across this manager that refuses to call me back to help me with my two appliances. They have come to my house 23 times to try and fix my fridge and my stove. The repairman and I are on a first name basis. He comes to my home and announces that he cannot fix my brand new appliances and to take it up with pc Richard's. Pc Richard's tells me to take it up with the repair company. These are brand new appliances?????? After 7 hours on the phone today I am done. Been doing this for months now. Pc Richard's you beat me out of thousands of dollars. You give a really bad name to "family run" companies. My family will spend more thousands of dollars for a working fridge and stove elsewhere. You won. Keep our money. Enjoy it with your families knowing it's I'll gotten. read more

Terry and Chris were very helpful. They gave me a great deal on a whirlpool dryer! They went out of their way to make it easy on me & they hauled away, my old washer and dryer. read more

Anthony was a wonderful salesperson!!! So helpful. Took time. Answered all questions and we had many. Gave us a good price on the new fridge. Really helpful with determining which one to go with. No pushing for one over the other. Listened to all our concerns. Helped with dishwashers too even though we r not buying one till ours breaks (which may be soon). Note: purchased our entire kitchen from this location 14 years ago. Fridge is half dead which is why we r buying new. Can't beat quality and price and service. Obviously since we came back 14 years later. Would definitely recommend the store and especially Anthony. read more

P.C. Richard & Son gained a future repeat customer. Quality customer service, knowledgeable salesman and fair prices. I'm glad I did not compare shop. I saved time, money, received good customer service and the delivery people added five stars to my shopping experience. I have no need to compare shop. P.C. Richards & Son got me as a loyal customer. Visit the link to watch my personal review: P.C. Richards & Son Shopping Experience https://youtu.be/NF7K7BlaMxo https://myincomejob.com/ https://www.storebuy.shop/ read more

P.C. Richard & Son - Sealy Mattress P.C. Richards & Son - Electronics Near Me - Bellmore, New York

I just bought a Weber barbecue from the tent sale, and got a great price. The salesperson Mir was a pleasure to work with. He and the manager help us get the grill in our truck. I'm definitely going to shop here again. Thanks! read more

The short of it, five star experience, ask for Ken. Long of it below. Let's face it folks, in this day and age it's so much easier to just shop online. Don't have to leave the house, and a couple days later stuff magically appears. I had no allegiance to Best Buy, PC Richard or any other store. I need x, I either order it online or go to one of those stores. All that has changed for any items these type of stores may carry. I had a TV issue that Ken went out of his way to address - he didn't have to, but he did what was fair. A lot of people don't give a sh#t about what's fair anymore. Rules are hard and unbending for most, but Ken thought outside the box. Based on that experience, I came straight here a week or so later when I needed 30 headphones. I didn't go to Amazon or Best Buy - I went to PC Richard and was looked after. I strongly suggest you do the same. Next week I'll need an 85" TV, I'll come straight here. read more

I went to. PC RICHARDS in Bellmore to purchase a tv after my Sony Wega rear projection tv went to sleep after 17 years. The sales department was fabulous. Delivery and setup was perfect. After a few days the Wi-Fi started to cut out. After a few times and getting over COVID a tech came to my house. The tv was defective. I went to the store and they were wonderful in helping me out with this situation. They are wonderful and I look forward to getting my new tv and definitely staying with the PC RICHARDS family. They are just fantastic. read more

Always shop around first. There is nothing worse than paying way too much. A educated consumer is there worst customer. read more

The experience was okay. The salesperson helped with our appliance need. The discount wasnt much if you compare to other stores but I guess I went with them anyways. Plus buying warranty from them helps as well. I think!! The downfall was... when the delivery came, the Fridge was in a bubble wrap and not a closed boxed. Plus it had dents at three locations. So basically they tried delivering this Fridge to another customer, it probably didnt fit and tried with US?? We didnt pay for an "open box item" (which are usually discounted). So I didnt accept the order. I had them take it back. My advice: always look at the items they bring off the truck, before they bring it in your home. read more

I purchased a Samsung Washer from the Bellmore location. Salesperson was great and delivery was quick with no problems. The issue is with customer service. After only ONE YEAR, I started having problems with my washing machine. It has taken FOUR visits and over $230 to resolve this issue. There appears to be a discrepancy is the timeline, in which PC Richards refused to honor the original manufacturer warranty. The bottom line is don't expect longevity from PC Richards appliances, one year max. read more

I have shopped with PC Richard & Son (specifically the Bellmore store) for my household appliances for years. Recently I found my refrigerator suddenly stopped working. My warranty/service contract and employees of PC Richard were all wonderful in helping me get a new refrigerator into my home. I was very happy with my experience with Joseph in the Bellmore location. He helped me swiftly find an exchange for my refrigerator with delivery the next day! This experience has confirmed why I have been a PC Richard customer for all these years and will continue to be one in the future. I will also recommend to any friends and family that are ever in need of appliances. read more

I love coming to this location!! This one is so clean & the employees are so nice& helpful!! Gerald runs the whole place amazing !! My fiancé and I love working with him! He's great!! We have our friends and family always go to him!! read more

I purchased a stove recently from PC Richard and was very impressed with Justin from Buckley Electrical one of their outside vendors hired to do installations. We needed additional electric work done in order for the stove to work, Justin came back the next day and fixed it for us. Very impressed by his professionalism and willingness to help us out. read more

So my wife took a day off so that someone would be home for our washing machine delivery. They arrive on time but without hesitation they say, "we have a problem". According to them there's no way they can take the old washer out. There's not enough room. Well how did it get there you ask ?? According to them they must've lifted it over there head and placed it there. Then they say this isn't a "normal" delivery. If the landlord "paid us" we would do it. Are you serious right now ?? Sounds like bribery. Mind you I was at work the day as my wife kept me updated on the situation. Instead they delivered the new washer and left the old without making any attempt to remove the old one. Once I arrived home after a long day at work I attempted this myself. No problem. A little muscle and the job was done in 10 minutes. This was horrible service with a bribery attempt. These so called delivery men should be embarrassed. Why was I able to do so by myself and the two of them couldn't ?? read more

P.C. Richard & Son - Included is a photo of how they left the new washer ( with the green tape ) and the old is still in the laundry room , unplugged. - Electronics Near Me - Bellmore, New York

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Go see Peter Gibbons at P.C.Richard & Son in the Bellmore location,he helps me with all my appliances and more!! Friendly store and great customer service read more

P.C. Richards is a great company. I buy most of my major appliances from them. You have to be careful when you order online for in store pick-up. I ordered something from this location and when I went a few days later to pick it up they were out of stock and didnt have my item. The manager was very apologetic and helpful. He gave me the next model up for the same price I paid for the lower model. read more

Not sure if I want to give them 1 star but they do eventually show up. Our new LG refrigerator basically died. It has been a month since it broke. We are no closer to having it back again. After 4 service calls that were basically worthless; I am still without a frig. It has cost me money for spoiled food, restaurants and our time. Each time I call I get no results. So, first DO NOT buy an LG refrigerator and also PC Richards has extremely poor service. read more

Walked in to purchase an A/C, walked out with a great deal on a BBQ! I have been to many PC Richards, and normally am completely annoyed with the sales people as they can sometimes be like leaches; however, I am very happy with this PC Richard and the staff who worked with me. Gerald, the Manager, was extremely helpful and polite and the sales person Wally was not pushy at all and very polite and very patient (my three year old was with me)!!! I would recommend going here any day, and will be back for any of my future electronic/appliance needs. read more

PC Richards has been an absolute nightmare to work with. I have never been so aggravated in my life and while they may have better pricing, in hindsight I'd probably rather pay a little more than to have to deal with them ever again. My salesperson was extremely rude and difficult to work with and every time you need to make any changes or have any questions you're only allowed to deal with that specific salesperson which is aggravating in itself. We needed all new appliances for a renovation and he basically just ordered everything HE wanted to order, emphasizing his commission, and not even showing us the pieces in person and pulling them from the website. I literally had to say to him, "we're in the store, can you actually show us what you're adding I want to see it in person." It was more about him ordering it, than what we actually wanted. I needed to change some items on my order and had to call several times from him not being available or not at the store (and they wouldn't allow me to do it through a different salesperson) -- never receiving a call back after they told me he was with another customer and would call me after. I also had a smaller piece being delivered after our initial appliances were delivered and they wouldn't allow me to pick it up, or have the drivers leave it at the door upon my request. I needed the piece asap so that our contractors could install it, and would not be here yet they refused to work with us to either pick it up or leave at the door. I would not recommend working with them to anyone and wish I would've just gone to Best Buy. read more

Their on-line business is the worst I have ever dealt with. Before my large order for down lights was placed, I called to make sure I could order that many. I was told by customer service that they didn't know the answer to that but try anyways. I ordered, money was accepted then cancelled the next day buy someone else. The reason being that I need to leave some for other people. Funny. Now they won't sell anymore and I bought them from someone else. Go figure. read more

Terrible experience and I will never return or recommend a friend or family member here. Upon delivery they dropped off the fridge, scratched my entire wall and the response was "it's a big fridge" I was told the day of my delivery that one of the products wasn't coming until a later date. My house was just freshly painted and the workers thought it was okay to just lean things up against the walls as they please. My sales person was extremely pushy, followed me around the store and inappropriately called me on a Sunday to close his deal. Again, never in my life would I recommend this company. read more

We bought all of our new kitchen appliances from Abid and I have to tell you - he is the only salesman I will ever use for appliances or electronics again. Great advice, great deals, and zero pressure. read more

Thankful to PC Richard & Son sales \ management (Gerald, Steve and Rich) in Bellmore, NY for their product knowledge and service related to our recent purchases of an LG Dryer and Kitchen Aid Dishwasher. (Each transaction was done expediently from the comfort of my own home). I highly recommend PC Richard & Son in Bellmore for their quality service and fair prices. read more

I was due for a new computer as my old one just isn't getting the job done anymore. As I didn't want to wait to order online I figured PC Richard would be my best bet. Immediately I was quickly greeted by someone to help answer my questions who then helped me throughout the whole process. The salesperson Frankie was super helpful, tentative and friendly the whole way. Having Frankie made shopping a much better and easier experience. The store in general had a huge selection and had anything that you would be looking for online. They even price match, or have better prices than online. Highly recommend friends and family to check out this PC Richards! read more

DO NOT BUY ANYTHING FROM P.C.Richards & son in Bellmore!!!! They sold us an $1800 stove that lasted three weeks. They subcontracted the repair work to COMPLETE APPLIANCE AND AC REPAIR -- a terrible company that came to repair the stove on 8/13 and said they would order parts that would arrive in 3-5 business. On the seventh day I called and they said the parts take 7-10 business days to arrive. Why tell us 3-5 business days, then? That was August 20th. WE HAVE NOT HEARD FROM THEM ONCE SINCE. We now have been without a stove for 4+ weeks and counting. We called P.C. Richards & Son in Bellmore; a manager -- Kenny -- said he would sort this out and either have our stove "immediately repaired or replaced." He said he would call the next day. That was 10 days ago; still no call. I went into the store today and manager Steve King called the "service supervisors," whom, he said, would call me today. I got a one-ring call from service and was not able to pick it up in time. The service manager then left a message on my wife's phone saying there was nothing she could do because the company who does their service is closed on the weekend. I called manager Steve King (who actually has been helpful) and confirmed that their store has our model in stock and could install a new stove tomorrow. I have to wait on that call from the service manager, though. This store (and by extension, P.C. Richards & Son) has shoddy inventory, terrible customer service, and terrible repair service. They avoid addressing and resolving issues and have been less-than-helpful. Their clientele deserves better; take your business elsewhere. #boycottPCRichards #terribleservice #contactingmyattorney read more