I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

Travelers who need assistance with TAP Air Portugal customer service, reservations or wish to make…read morechanges can use the reference number (18774372914) For reservation management, cancellations, changes, or customer-service requests, travelers should always verify the information and use Airlines 's official website or other authorized communication channels. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call (888-3472-286) to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

After yearssssssssssss of being afraid to take a Spirit Flight, I finally did it. When I say, all…read moreof the horror stories I have heard and seen on social media were NOT my experience. The Spirit Airlines website was super easy to navigate. I got on, created my account, booked my flights, and was all set within a matter of minutes. The confirmation provided all the details for my flight and my gmail was able to pull the details and add it to my calendar. 24 hours before my flight, the check-in reminder came and the checking process was super easy. I didn't have any changes or additions so I was checked in within a minute. Arriving at the gate was vibrant as the Spirit Airlines yellow set the tone for the area. The lines were long but the staff was smiling and friendly. As it came time to board, I was a part of Group 5 which is the bulk of flyers. Though the line was about 3 gates long, the Spirit Airlines staff had an efficient process for getting us out the gate area and onto the aircraft. Of course you can't do anything about the people who hold up the line, but the Spirit Airlines gate agents even had a process for them to step to the side. Woo Hoo! Once on board, the plane is standard size, and the seats aren't as tight as I have heard. I'm 6' 3" and though I didn't have ample space, I didn't feel like I was being crushed either. The seats don't have as much cushion as some of the other airlines, however, my butt didn't start to hurt until I was 2.5hrs into my 3hr flight, so I was good. The Spirit Airlines Flight Attendants are unique in style esthetic, however, their service was industry standard and they always appeared with a smile. As you pay for everything on the flight, the process of purchasing is easy and swift. The pilot was professional and ensured we had a smooth flight into the Boston area. He kept us abreast of weather changes, altitude changes, and gave us ample time to prepare for landing. I deplaned without incident and went on about my day. My return flight to Atlanta was the same experience quality. Coming back, I did add a carry-on ($70) and it was easy to add it during my check in process. Once at Logan, the kiosk was unable to scan my boarding pass, however the ticketing attendant put in my confirmation number and I was good to go. I tagged my bag, headed to the counter, dropped it off, and was on my way to security within 3 minutes. Thank you Spirit Airlines for the safe trip and streamlined standard operating procedures. You and the staff are appreciated.

Wish I could say zero stars …read more No chance. Got to the airport at 4am My flight 6 am got changed to 12pm, then 4:30, then 11:35.... Sat at the airport till 9, then found out the flight got cancelled at 8:45. They said oh we can get you on a flight for Monday afternoon..... cruise leaves Sunday. JetBlue no flights available. Had to go with delta only thing available was 1st class... $2908 later, we are now waiting at the airport until 4:40 pm to leave for Miami. We are going on a cruise and need to be there it's our honeymoon! Spirit offered nothing to help or assist other than we can get you there two days later.... I understand there is issue and delay and cancellation.... There's no weather no issues or problems with any other flights. Their absolute best answer was $30 for a future flight, respectfully kill yourself, that's the most pathetic service, absolutely. Long story short if you plan to do anything or fly anywhere never EVER take a flight from this company.... Terrible, horrible, worse experience ever, btw this was my first experience with spirit and the absolute last. Useless worse terrible experience they should immediately stop being a company

I had to call 888-4621-105 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

The Swiss International Airlines main customer service number is 1 (877) 561-2724FD or 1 877 561…read more2724KM. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Journey Where Every Mile Becomes a Moment of Possibility** Exceptional travel begins when the journey feels just as meaningful as the destination. Business class transformed air travel into a sophisticated experience where refined comfort, contemporary innovation, and thoughtful hospitality came together seamlessly. Every detail was carefully designed to create an atmosphere of calm, confidence, and inspiration from departure to arrival. **Designed for Every Journey and Ambition** Every traveler has a unique destination, purpose, and vision. Business class was created to complement every kind of journey, whether pursuing international opportunities, exploring remarkable destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with loved ones. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience. **A Sophisticated Sanctuary in the Sky** The cabin offered an elegant retreat where modern design and intelligent technology created a peaceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting setting for working, unwinding, or simply enjoying the changing views beyond the window. Every feature contributed to a more comfortable and rewarding experience. **Hospitality That Creates Genuine Comfort** Exceptional service is expressed through genuine care and thoughtful attention. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and professionalism. Every interaction reflected personalized care and a commitment to making travelers feel welcomed, valued, and completely at ease throughout the journey. **Effortless Connections at Every Stage** Business class extended its elevated standards beyond the aircraft through carefully coordinated services designed to simplify every transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured smooth movement throughout the journey. Every process was thoughtfully managed to provide convenience, confidence, and peace of mind. **Where Every Mile Leads to Something Meaningful** Business class became more than an elevated way to fly--it became a meaningful part of the adventure. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable chapter between destinations. Every mile brought travelers closer to new possibilities, every destination offered fresh perspectives, and every journey created another opportunity to discover, connect, and experience something that could remain meaningful long after arrival.

I had to call 888-4621-105 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

So far so good…read more Flight was boarded quickly and on time, plane was new and comfy and staff were all very polite and friendly. Great experience.

I want to love Aer Lingus as an American living in Ireland. They just don't make it possible with…read moretheir constantly shady practices. One issue might be a flub but when it happens multiple times, months apart, it's a business practice. I recommend with my entire being that you avoid purchasing extra bags - thrice now we have done so (the first time it was two of us traveling lest you think we are gluttons for punishment), just to have Aer Lingus make us pay again at check-in - when you are stressed about your travel and will do anything to just move forward and get yourself and your bags on the plane thinking you can take it up with customer service later. Well, you can try. It took me at least five calls and several emails over a matter of months (because you are waiting for them to get back to you as they've directed) to get part of a refund. I had to call again to get the rest. They flat out told my mom they wouldn't refund her and were closing the case when she contacted customer service (at no point was she able to provide proof of her payments, they just looked at her travel record and decided). I've encouraged her to keep trying and prepare to be in it for the long hall since they tried to tell me no at first too. Then they send you a survey link to provide feedback on your experience and it's "expired" every time. Class.

Horrid staff (minus air crew), horrid travel experience…read more First off they suggest getting to the airport 3 hours before the flight. They dont start collecting checked bags until 2 hours prior to departure. The employees dont speak fluent or proficient english. This is in Boston Mass. Get one person who can speak fluent English. Check in took an hour and 7 minutes. We were 12th in line. It was like it was each agents first day living life. When we finally got up the woman was rude and vile and set a bad tone. I had our passports and bags all ready. Obviously she woke up on the wrong side of the bed. Don't take it out on my family and I. Cabin crew are decent but the bathroom going to and from dublin on the planes was absolutely disgusting. I flew in a seat next to it. They did not even clean it. It smelled awful. There was trash under the seats. Aer lingus also does not dispatch staff to the terminal until its time to board. So you cant even ask them a question. Not like they speak any English. Seriously the app said the plane was boarding at Leeds Bradford. But the terminal display said delayed. Couldn't even ask a human what one was correct. Upon returning they lost my luggage. I went to complain and was told in broken English to fill out a report via qr code. Federal law states im entitled to fill it out in person. 7 days ive been without my luggage. They were supposed to drop it off last night but never did. Hours of speaking to overseas Indian call center employees who are rude, reading off a script they told me it will be another day or two.

Flew out of Boston on the 737 MAX 9 and it was a lackluster experience. Despite being a new jet,…read moreless than a year old, the seat cushions were already starting to wear out. As Boston is a major United hub, it was interesting to see 80%+ of the plane boarding with Pre-Boarding, Group 1 or 2. The Emergency Exit Row was definitely worth the premium for a 6 hour flight back to the West Coast. Cabin attendants were cordial albeit bizarre in suggesting to close the blinds on a daytime flight. Bistro options are only available via preorder. The Steakhouse burger had an ingredient list maybe with 50+ ingredients?!? The burger itself didn't feature any lettuce or tomatoes, only a warm toasted bun, a ton of cheese, along with a ketchup and mustard packet... Wifi was $8 for the entire flight and worked well. The IFE was able to connect with Bluetooth headsets. Headsets seemed to be complimentary if one were to ask. Towards the end of the flight, there was quite a hard sell on a variety of United credit cards. The push made the United flight feel like an Air Asia flight... Our flight arrived ~45 minutes ahead of schedule.

It is really the worse airlines. Planes in conference. No water given out besides one cup. Planes…read moreare always late. Never on time. I landed on Chicago to get a two pm connecting. Didn't leave until 5 pm. They are suppose to pay us three times the amount of the ticket if they are three hours late. They put us on the plane within the three hours and made us wait for an hour and 15 minutes on the tarmac. Awful please don't fly this airline

First time flying with British Airways and I was very impressed. I flew from Boston to London on a…read morehuge plane (Airbus A380). Boarding was extremely efficient considering there was so many people on the flight. There was only a slight delay leaving but we arrived on time. I flew economy and was very pleased with the flight. There was more leg room than other airlines and they provided a pillow and a blanket for the flight. The seating area was clean. The meal was good. I opted for the chicken, veggies and potato. The chicken was actually tender. They gave a little key lime dessert which was nice. Attendants and employees were friendly throughout.

I've been fighting with British Airways since early June, when they moved up a connecting flight,…read morewhich we would've missed, and we received no help in getting us onto a plane that fit our original schedule. On the same trip they also charged us twice for a checked bag, for which I still have not received a refund. In fact, they've "closed" my customer service claim twice without even emailing me to notify me that the claim was closed (I had to keep an eye on the status in their claims portal), even though I've provided clear documentation that the bag was paid for in advance and then again at the airport because the gate agent said it hadn't been paid for. They're refusing to refund 66 Euro that I'm very obviously entitled to. The most insane part about all of this (we were also delayed two hours on the final leg home, so there literally wasn't one leg of this trip that wasn't messed up by BA in some way) has been the customer service. I've had my share of bad customer service experiences, but this is the worst. I'm warning everyone I know: Do not fly British Airways. The same owners operate Iberia, Vueling, Aer Lingus, Level.

This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

I gave up flying American a long time ago but every now and then I forget just how truly awful they…read moreare and mistakenly book a flight because it appears to be wildly more convenient and affordable. Don't fall into this trap. American Airlines is unequivocally the absolute worst airline available (yes even worse than Frontier - at least then you get what you pay for). This week I made the terribly misguided decision to book an American flight from PVD to DCA. The flight was at 7pm and was quickly delayed until midnight (I had anticipated this would happen given I was flying AA so not a surprise). What I didn't account for was a full flight cancellation despite the weather situation in DC clearing up at 8 pm (well before our flight was supposed to depart). I was still unfazed, however, since I had recalled similar experiences prior. After painful dealings with customer service I was finally able to rebook on the 6 am flight the next morning (this is at 10 pm the night before mind you). Though this was all a major inconvenience to me (my entire schedule for the following day was thrown out the window along with those of the people I was supposed to be meeting), I didn't expect much more from AA. The real shock came at around midnight (4 hours before I was going to wake up for my 6 am flight) when my morning flight was cancelled. I have to admit, this caught me by surprise - I figured that even for an abhorrent airline like American they would have some level of decency in servicing their customers. Alas, I was wrong. Cancelling a NEXT DAY flight 4 hours before boarding is well within the bounds of normal business operations for AA because coordinating an aircraft from an airport that hasn't had problematic weather for 12 hours prior to the new scheduled departure is just too much to ask for from a global carrier. I have now lost an entire day of my planned vacation along with the added inconvenience and expense associated with trying to find a place to work and eat tomorrow all while wondering if my flight will actually take off within 24 hours after it was scheduled to. Let this be a lesson for all of you and my future self - never ever, under any circumstances, fly American Airlines. They are truly terrible (which, by the way, is why they are being run out of business by United and Delta - two carriers who understand the value of actually being reliable and treating customers with care)

If I could do negative I would. My husband and I flew to Italy in premium economy and paid over 5k…read morefor the flight. The plane was absolutely deplorable. My seat was so stained I wanted to burn my clothes after having to sit in it for 9 hours. Our foot rests did not work. The toilet was taped to the wall. The seats in front of us were literally falling apart. The only response I got from them was they would pad on the info. This Is a long haul flight that flown regularly and should have one of the newer planes for the comfort of the customer. I will never recommend or fly this airline again.

Regardless of if you want to change your seat, there's a fee. It could even be a worse seat, it…read moredoesn't matter, it's "company policy" and there's a fee. Even on a plane that's only 70% full. However, even when you DO pay, $60 in my case, and select the seat you want, when they go to issue you a ticket, apparently it can be a totally different seat and they won't give you a refund. Which is exactly what happened to me