If I could give zero stars I would. My mother passed away in their facility as a direct result of…read morethe poor care she received there. I heard from the facility more about her bills then I did about her care. The nursing home is horrible, and I would NOT recommend leaving your loved one here!

A great experience for my mother in independent living. Variety of services and special events…read more Amazing dining! The staff is very responsive to her needs

The Gables of Palm Harbor welcomed my mother when she was summarily pushed out of rehab, and the…read moreplace we originally contracted with rejected her. Jeannie walked me through the process, while I was panicking. It was not an easy transition, which is apparently quite common. The location is good, the apartments are two-room, so you feel as if you are living in a real apartment, not a dorm room. The location is excellent, with a lovely outdoor area for sun and fresh air, that overlooks a lake. Now, some months later, we are so glad she is at the Gables. Care givers are lovely and friendly, Mom has made friend with other residents. She's exercising and playing games. She's gone on some of the outings, as well. Dee and Michael are outstanding activities leaders. Lance, Kim, Lisa and the rest of the PT team is fantastic. No, it is not perfect. They have "adequate" staff, which means if your parent needs 2 person transfer, they wait longer. Adequate is not always enough. But, overall, Mom is happy, we're generally happy with her care, the food is not awful (as it was at rehab) and Sheila and the staff genuinely seem to care about residents.

This is a lovely place to live for assisted living with the enhanced license for nursing care. I…read moreworked with Laurie in Admissions who was wonderful at showing me this place via FaceTime & then on a tour when I was in FL. Everything looked very clean and the dining room is an open concept & very spacious. This place also has a separate casual cafe and also a formal dining area for restaurant-quality food without taking your loved one out of the facility. The outdoor area is lovely, spacious, covered, & offers a view of a lake - how tranquil! The rooms were impressive as they had a separate living room from the bedroom - something that I had not seen at other AL facilities. Working on the paperwork was a breeze & Laurie made everything very easy.

The care at Harbourwood Care is ATROCIOUS! The duty of fulfilling their responsibilities for 24…read morehour supervised medical care, administering medications, wound care, managing chronic conditions and ensuring a safe, comfortable living environment...they failed! The duty to provide hygiene care, bathing, dressing, eating, toileting and laundry...they failed! My mother-in-law, Evelyn, passed away on 6/27/25 at Harbourwood Care Facility. She had balance issues which required assistance to stand. She constantly had UTI's from little to no hygiene assistance. She was often left unchanged from the night before till the afternoon. Doctor appointments were missed due to negligence arranging transportation. The food service department follows NO dietary protocols or considerations for medically necessary conditions. The doctor assigned was USELESS. When my wife called him for help, he was rude, uncaring, denied what we know to be facts, and refused to provide any additional orders or even suggestions to get Evelyn proper care. My wife and I reside in another state and flew down several times a year to visit and check on things. We flew down that week after receiving a call stating that Evelyn was not doing good and was nearing the end. Evelyn passed away without the assigned doctor ever seeing her, he signed the death certificate listing the cause as coronary. All without ever seeing her! We were there from morning til night so we know he didn't come in at all. My mother in law died from undiagnosed C-Dif. The week Evelyn died, she had diarrhea all week, with an odor so bad that the Nurse Practitioner diagnosed it immediately upon checking on her late Thursday afternoon on the 6/26/25. She ordered a sample be taken to the lab for verification immediately. She ordered antibiotics to be started immediately and ordered IV fluids to be started because she, without a doubt, knew it was C-Dif. She also told us that with proper treatment recovery was possible. Well the meds ordered were not started til much later, the IV fluids were never given and the sample ordered by the nurse Practitioner never made it to the lab. In fact, it was left on the night stand! Evelyn died the next morning. Now the second part of this story. My sister-in-law, Donna, was also a resident at Harbourwood. She was bedridden with Multiple Sclerosis, Kidney Failure, Diabetes and a previous Heart Attack. She passed away at Harbourwood on 8/9/25 six weeks after my mother in law. The doctor from Mease Countryside Hospital informed me that although he tried to bring her back, too much time elapsed. Harbourwood waited too long to call 911. The reason for this delay was the standing order; that NO ONE can authorize any patient to be sent to the emergency room without approval from the Director of Nursing! Well, it just so happens that she was off for the weekend and it would need to wait till Monday 8/11/25. The on duty Nurses wanted to send her to the hospital on Friday, 8/8/25 and when she was unresponsive on Saturday 8/9/25. She died before 911 being called. To add further frustration, her cardiologist appointment on the Tuesday 8/7/25 prior to her death was canceled by Harbourwood because Harbourwood never made her transportation arrangements. So an appointment that possibly could have detected a problem and saved her life never happened because of both negligence and incompetence! The same exact thing happened, to my MIL, her cardiologist appointment was canceled for the same reason! Coincidence? Negligence? Incompetence? The level of hygiene care is atrocious. My mother in law was never without a UTI infection. Her incontenince was a major problem with the staff. She was often left the entire day unchanged from the night before. Both my wife and I were frequent flyers in filing online complaints with ACHA, Agency for Health Care Administration. After an inspection visit things would improve for about a day or two. Then right back to the same old poor care. In fact, it was after one of their visits that my mother in law and sister in law were finally put together in the same room. A move we had been requesting for over a year. The food service was a constant complaint to ACHA and Harbourwood administration. NOTHING CHANGED. A medically tailored diet for patients is a non existent thing! My MIL needed her food cut up small - the food service people refused to do it. Refused! My SIL was most often given foods she was not supposed to have or requested not to have. No one cared. So all the care that you would want and expect from a nursing facility for your loved one, such as hygiene, nutrition, a safe caring environment and medical supervision you will not get at Harbourwood. Find another facility. If one good thing can come from two deaths in my family please let it be that you look elsewhere for your loved one.

I would highly recommend Harbourwood to anyone looking for somewhere to place their loved ones. I…read morelooked into many places and in my opinion Harbourwood is by far the best in the area. The staff is amazing. They are patient, compassionate and caring. They take such good care of my Mother. She has been living at Harbouwood since December of 2019. We honestly do not have any complaints. They have a lot of activities which my Mom loves. She is very happy at Harbourwood and I have comfort knowing she is in good hands. I would personally like to thank Terri for always looking out for my Mom and keeping me informed. You have helped us so much. God Bless!

If I could give this trash facility 0 stars I would. Call lights take 1-2 hours to respond…read more Neglecting patients seems to be their goals. No one can tell you anything when you call because the nurse is always on break. The treatment my family received is down right disgusting and this place should be shut down. More people need to speak up bc it's horrible and patients are absolutely miserable.

This center is a great example of commitment to excellence! The tour was great and the center staff…read morecan manage a variety of complex care. The center was clean and odor free everyone acknowledged me as I walked through

My mother had a stroke and was in need of total care this place is full of the most compassionate…read morepeople im so glad i picked Palm garden of pinellas to take care of my mom.If i ever had a question about anything they where here to help Peggy in admissions is wonderful.The therapy is beyond words .

Great people giving amazing care to the elderly and those recuperating from an ilness or accident.read more

My dad was there. His care was ok but not great. The staff is short and they are working very hard…read more Get lots my term care insurance because you don't want to end up here.

Great facility, 24 hours a day there is a nurse on site, 10 hours of activities a day and…read moreexperienced staff 24 hours a day. Designed by John Hopkins university there is so much for residents to do.

Very under staffed. The staff that do work here did seem to care and work very hard, from what I…read morecould see. Appeared to be a clean facility. Did not lack supplies like most. Their only downfall is staffing. You cannot have 1 nurse on an evening shift with 53 residents, regardless of it being an assisted living facility. When you have such minimal staff you are not taking into account possible emergencies. Your staff do not feel appreciated and this always transfers down to affecting residents and families.

The office is very clean. The staff is very caring and always helpful. They are always on top of…read moretheir job. When ever you need a referral for anything they get it done in a quick and timely matter. They are the ones that make being a patient there easy and manageable.

This staff and doctor are amazing. First off the decor is not a typical medical office. It is…read moresoft purple and silver, very soothing. I was immediately greeted with a friendly smile and welcome. The staff is so nice. Annette the PA was wonderful and caring. Dr. Diaz is so caring and very personable. She make you feel so relaxed and at ease. She is professional and dedicated to the medical field. She became my doctor yesterday and I am so excited, If your looking for a wonderful doctor, this is the one.